Amazing quality eye wear at an amazing cost and great customer service. Most definitely my go to frames for any occasion. For anyone that hasn't tried James Oro. I promise if you do you won't be dis... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Amazing quality eye wear at an amazing cost and great customer service. Most definitely my go to frames for any occasion. For anyone that hasn't tried James Oro. I promise if you do you won't be dis... Ver mais
A empresa respondeu
I was worried that I wouldn’t get my order in time for a destination wedding to Colombia. I reached out to explain my situation and Carolina B. exceeded my expectations. I was prepared to not have my... Ver mais
A empresa respondeu
When I decided to purchase a pair of James Oro sunglasses it was the Smoke Tint Aristcrat not knowing it was 2 for 1 purchase. The boxes the glasses are shipped in makes them true collectors item. I... Ver mais
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Fixed a menu issue in a day allowing the option I wanted to be selectable for one of their bundle options. Quick response, turn around and solution implementation.
A empresa respondeu
Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.
Estados Unidos da América
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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The quality is insane. I put the glasses on and I feel like a totally different person.I really found a lot of confidence wearing these glasses

Resposta da James Oro Eyewear
Love the designs and your team is easy to work with. They are very responsive as I didn't see my order being shipped, so the immediately place a new order and received within two days.
It has always been hard for me to find frames that are large enough without have to be manipulated. These fit out of the box. Both Old Godfather and Dunes.

Resposta da James Oro Eyewear
Incredible sunglasses, responsive, terrific service, 5 stars!

Resposta da James Oro Eyewear
The sunglasses that I ordered are absolutely beautiful and really frame my face. I’m not disappointed at all and the quality and how well they’re made. I will enjoy them forever and probably and probably will buy more.

Resposta da James Oro Eyewear
Great investment… Get great comments I get from it recommended

Resposta da James Oro Eyewear
Do not fall for these false reviews. This vendor is a scam. The Titan/Titan XL and Hunnids sunglasses are advertised on their webpage are premium sunglasses with 100% UV protection and polarized. The sunglasses are just everyday plastic lenses with no UV protection and no polarization applied. I contacted James Oro Support only to be told the sunglasses are not listed as polarized. I supplied them with a screen shot of the specifications listed for each sunglass advertising the glasses as polarized with 100% UV protection. They admitted their miscommunication of polarized lenses although they charge an extra $30 for polarized lenses. James Oro replied offering me an exchange portal to return my sunglasses. The James Oro exchange portal actually requested an additional deposit of over $200 per sunglass to ensure the exchange. What a Scam.. Buyer Be Aware!!!!!

Resposta da James Oro Eyewear

Resposta da James Oro Eyewear
The compliments are unending. James Oro is the best there is!

Resposta da James Oro Eyewear
Amazing pair of glasses actually delivery was amazing. I ordered them on Friday and got them on a Monday delivered from California to Connecticut. Shipping was pretty good. I would definitely buy another pair.

Resposta da James Oro Eyewear

Resposta da James Oro Eyewear
Shipping was quick, and efficient - packaging and presentation way beyond expectations! Luxury style fs!

Resposta da James Oro Eyewear
The frames are fine (two stars awarded) but the company's business practices are shocking, misleading, lazy and possibly fraudulent.
A buy one get one free (BOGO) offer has been advertised across various platforms, emails, social media etc but if you reside outside the US, it is buy one ($175) pay double $450!
I contacted the HMRC (UK tax office) they confirmed that an item(s) with a value of $175 should cost no more than $222 in total. Though no items are marked at $0 when sent, the value of the promotion means the second frame does have an intrinsic value of $0.
In order to offer non-US customers the same offer as the US residents, the total price should be divided by two and that is what should be on the label for export. The combined value of the two items should be marked as $175. THERE IS NO COUNTER ARGUMENT. Don't bother arguing with me, argue with the UK tax office.
I raised this with the company, they blamed everyone else and ignored 'their ability' to set the value on their export packages. They essentially ignored UK tax law by claiming the following generalised drivel:
'Please note that while we set the product price and shipping fees, customs duties, taxes, and any additional carrier fees are determined by the destination country’s authorities and shipping carriers. These charges can sometimes include handling fees or other costs beyond standard government rates, which unfortunately are outside our control.'
Yes, they 'do' set the product price. What 'is' in their control is how they chose to mark the value of the items they are selling on the packages meant for international export.
If they want to offer a BOGO across all social media and then chose not to adjust the value of their products to match the same offer that US residents have, they are false advertising and discriminating against international customers.
TO BE CLEAR - the price on the packaging should say $87.50 per pair so that the total ACCORDING TO HMRC is $222 NOT $450. That is 'completely' in their control and there's no point in blaming outside government rates. 'Oro' sets the price, either they adjust the value of their exports to create parity with US citizens or they don't.
They drive traffic to their website with a bogus offer. When I replied to their dismissive excuses, they ignored the reply. I wrote again, again nothing. Two weeks have gone by, the emails referring to our tax office (who they are blaming) have been unreturned.
No doubt they will either ignore this or reply with the standard deflective, non-responsibility taking, blame outside forces rubbish that most companies spew out when confronted with a bad review, they will no doubt blame an influx of emails they had to deal with over a sale period for not replying (which is BS) as they had no problem in returning the email the next day when they thought a sale was about to be made, but not when pressed by the UK's 'own tax office figures'!
What's the result? They have lost a customer which clearly they don't give a rat's ass about because if they did they wouldn't make inaccurate excuses as to why international customers have to pay double.
$87.50 per pair on the export documentation is 100% lawful. UK tax law is available for anybody to read. To suggest otherwise is disingenuous. There is no excuse or explanation that changes UK tax law. There is no explanation that excuses lazy opportunistic business practices. Advertising one offer that drives traffic when the advertising clearly doesn't reflect the reality of their pricing can be viewed as fraud. The next correspondence will be to the IRS and they can look into it.
This is the kind of review you get when you take your international customers for fools.

Resposta da James Oro Eyewear
I didn’t know that they wasn’t sunglasses when I ordered with the clear lenses

Resposta da James Oro Eyewear
Cool glasses, Way over price for the quality. I’ve bought glasses similar to these off Amazon for $15- $30 and they feel just as cheap as them. Save your money and buy a real brand

Resposta da James Oro Eyewear
Great Quality Sunglasses and Great Customer Service!

Resposta da James Oro Eyewear
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