The only reason you did not get five stars is due to the unnecessary plethora of emails - over a dozen - trying to get me to order. I am capable of deciding that myself.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Website not easy to order from: one item kept on disappearing from the basket for unknown reasons. And not made clear how long delivery would take. Otherwise good product, for a serious price!
A empresa respondeu
Easy website to navigate with great range. I liked the clear indications of what was compatible with my device. Parcel was dispatched promptly in Denmark, and it took 10 days to reach the North of Sco... Ver mais
A empresa respondeu
What can I say other than it’s an easy website to find your way around buy the correct goods you need all goods are first class quality and if you need things quickly next day is an option
A empresa respondeu
Informações sobre a empresa
Sobre Japebo.co.uk
Escrito pela empresa
Japebo supplies spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer original parts from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need for your hearing aid in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected and specialised range that makes it easy to maintain and care for your device – ensuring the best possible sound experience and long-term performance. 🔊
🛒 Easy-to-use webshop
Our website is designed with clarity and simplicity in mind. Products are clearly
categorised by brand and type, and with search functionality, detailed descriptions,
and clear product images, we help you quickly find the right spare parts and accessories.
🚚 Fast dispatch & reliable delivery
We dispatch orders quickly from our warehouse, and you will always receive
a tracking link so you can follow your delivery every step of the way.
💬 Customer support with product expertise
Need help? Our support team is ready via email and happy to assist you in finding
the right products for your hearing aid. We know our products inside out and
provide guidance both before and after your purchase.
🔒 Safe and secure shopping
Japebo is a certified webshop, ensuring a safe buying experience with
90-day returns. We combine a wide product range, ease of use,
and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Escrito pela empresa
- Find the right product – without the hassle
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. Our webshop is designed to make it easy to find exactly what you need – quickly and without confusion.
- Helpful support when you need it
- Not sure about compatibility or which product to choose? We’re here to help. Our support team is available via email and ready to guide you, so you can find the right solution for your hearing aid – both before and after your purchase.
- Fast dispatch & reliable service
- We dispatch orders quickly from our warehouse and always provide tracking, so you can follow your delivery every step of the way. We’re committed to providing a smooth and reliable shopping experience from start to finish.
- Safe and transparent shopping
- Japebo offers a 90-day return policy for your peace of mind. We read every review and actively use feedback to continuously improve our service and customer experience.
Informações de contacto
Fabriksvej 9A, 4200, Slagelse, Dinamarca
- +45 80208090
- info@japebo.co.uk
- japebo.co.uk
Everything for your hearing aids
4,4
Excelente
480 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 86% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good Experience
Speedy delivery (even though from Denmark to UK!), good communication and great range.
22 de outubro de 2025
Resposta da Japebo.co.uk
Hi Paul,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you had a good experience with us and that your order arrived quickly — even all the way from Denmark to the UK!
We truly appreciate your kind words about our service and product range.
Kind regards,
The Japebo Team
Resposta da Japebo.co.uk
Thank you for taking the time to leave a review.
We're pleased to hear that your order arrived as expected.
Your feedback is important to us, and we always strive to ensure a smooth and efficient experience for our customers.
If you have any further comments or suggestions on how we can improve our service, please don’t hesitate to reach out.
Good communication from the seller
Good communication from the seller. The filters arrived very quickly. Thank you.
18 de outubro de 2025
Resposta da Japebo.co.uk
Hi Helene,
Thank you so much for your lovely feedback!
We’re delighted to hear that your filters arrived quickly and that you were happy with the communication.
We truly appreciate you taking the time to share your experience and hope to welcome you back to Japebo soon.
Kind regards,
Mads – Japebo
Prompt delivery of a hard-to-find item
17 de outubro de 2025
Resposta da Japebo.co.uk
Hi Chris,
Thank you for your kind review!
We’re really glad to hear that you found what you were looking for and that it arrived promptly — that’s exactly what we aim for.
Best regards,
Mads – Japebo
Good service
Easy to order, quick delivery. Good quality. This was my second time using this company.
16 de outubro de 2025
Resposta da Japebo.co.uk
Hi K Lee,
Thank you for your great review and for choosing us again!
We’re happy to hear that you found the ordering process easy, delivery quick, and the quality good. It means a lot to us to have returning customers like you.
Best regards,
Mads – Japebo
It all worked and went together easily
16 de outubro de 2025
Resposta da Japebo.co.uk
Hi Valerie,
Thank you so much for your kind review!
We’re delighted to hear that everything worked perfectly and went together easily. We really appreciate you taking the time to share your experience.
Best regards,
Mads – Japebo
Delighted
Products arrived promptly, in perfect condition, exactly as promised. Thank you. Delighted once again.
15 de outubro de 2025
Resposta da Japebo.co.uk
Hi David,
Thank you so much for your kind words! We’re really happy to hear that everything arrived quickly and in perfect condition.
It’s great to know you’re delighted once again — we truly appreciate your continued trust.
Best regards,
Mads – Japebo
Resposta da Japebo.co.uk
Hi Bruce,
Thank you so much for your kind review! We’re thrilled to hear you were impressed with the speedy delivery. We really appreciate your feedback and look forward to welcoming you back soon!
Best regards,
The Japebo Team
Great all round!
Easy to order, competitive price and despite the distance , product arrived quickly! Great all round to deal with.
12 de outubro de 2025
Resposta da Japebo.co.uk
Hello Jackie,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us.
Have a great day!
Japebo Support
Resposta da Japebo.co.uk
Hi Paula,
Thank you so much for your kind words! We’re thrilled to hear you were happy with our service and quick delivery. We really appreciate your feedback and look forward to helping you again!
Best regards,
The Japebo Team
Resposta da Japebo.co.uk
Hi Patricia,
Thank you for your review! We’re delighted to hear everything was exactly as described.
We appreciate your trust and look forward to serving you again in the future.
Best regards
Per – Japebo
Excellent customer service as I ordered…
Excellent customer service as I ordered the wrong item, and a replacement and return envelope arrived promptly
21 de setembro de 2025
Resposta da Japebo.co.uk
Hi,
Thanks for your kind words! We’re delighted our team could help you quickly with the replacement and return – that’s exactly what we aim for.
Best regards,
The Japebo Team
Resposta da Japebo.co.uk
Hi John,
Thank you so much for your kind review! We’re delighted to hear you were happy with our service and quick dispatch. We look forward to welcoming you again soon!
Best regards,
The Japebo Team
Fast and efficient delivery service
Fast and efficient delivery service. No hassle
27 de setembro de 2025
Resposta da Japebo.co.uk
Thank you for your good feedback!
We’re pleased to hear that you’re satisfied with both the delivery and the service.
We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us.
Have a great day!
Marina - Japebo
Resposta da Japebo.co.uk
Thank you for your good feedback!
We’re pleased to hear that you’re satisfied with both the service and the speed.
We always strive to provide our customers with the best possible exeperience. If you have any questions or need further assistance, please don’t hesitate to contact us.
Have a great day!
Marina - Jabepo
Excellent service
Excellent service, I found it easy to find the products I required and a speedy delivery.
28 de setembro de 2025
Resposta da Japebo.co.uk
Hi Brian,
Thank you so much for your lovely review! We’re delighted to hear you found it easy to locate the products you needed and that delivery was speedy. We really appreciate your feedback and look forward to serving you again soon!
Best regards,
The Japebo Team
Seriedad y rapidez en el envio
Seriedad y rapidez en el envío volveré a comprar aqui
16 de setembro de 2025
Resposta da Japebo.co.uk
Hola Rafael,
¡Muchas gracias por tu amable reseña! 🌟 Nos alegra saber que valoras nuestra seriedad y rapidez en el envío. Estaremos encantados de darte la bienvenida nuevamente en tu próxima compra.
Un cordial saludo,
El equipo de Japebo
Genuine products
Genuine products at good prices. When discounts are being offered, check it has been applied. I do not think the end of summer 10% was on my order
26 de setembro de 2025
Resposta da Japebo.co.uk
Hi,
Thank you so much for your review! We’re glad to hear you’re happy with the genuine products and prices. Regarding the 10% end-of-summer discount, we’re sorry to hear it may not have been applied correctly. Please contact our support team at support@japebo.com, and we’ll be happy to check your order and make sure you receive the discount if it was missed.
Best regards,
The Japebo Team
Resposta da Japebo.co.uk
Hi Paul,
We appreciate your feedback and are glad you were satisfied with both the product and the price. Thank you for sharing your experience.
We look forward to welcoming you back soon.
The Japebo Team
Resposta da Japebo.co.uk
Hello Oliver,
Thank you for your kind words and for sharing your positive experience with Japebo. We’re delighted to hear that you found the ordering, communication, and delivery process easy all the way through.
We truly appreciate your trust in us and look forward to welcoming you again whenever you need hearing aid parts or accessories.
Kind regards
Thomas – Japebo
A Experiência Trustpilot
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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
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