Delivery several days longer than the promised delivery in two days. Provide more realistic delivery dates please. Also, the unit being purchased (a Signia Pure Portable Charger) appears to be very ov... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Clear, concise web site. Easy to find what I wanted, good price and prompt delivery. Will definitely order again.
A empresa respondeu
Great company, product is great quality and delivery is super quick. Highly recommend.
A empresa respondeu
Even though the delivery was fast and the price was good, I only gave a 3 because I did not receive an answer to my complaint. The only reason that I did receive my delivery was because I closely trac... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Japebo.ie
Escrito pela empresa
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands, including Oticon, Widex, Phonak, Signia, and ReSound.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range of products to help you maintain and care for your device – ensuring great sound quality and long-term performance. 🔊
🛒 Simple and easy webshop
Our website is designed to make it easy to find the right products. With clear categories,
search functionality, and detailed descriptions, you can quickly find the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Friendly customer support
Need help choosing the right product? Our support team is always happy to help via email,
both before and after your purchase.
🔒 Safe and flexible shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
⭐ We value all feedback and actively use Trustpilot reviews to improve our service and customer experience.
Why choose Japebo?
Escrito pela empresa
- Everything in one place
- At Japebo, you’ll find original spare parts, accessories, and care products for hearing aids from leading brands. We make it easy to find exactly what you need.
- Helpful support when you need it
- Not sure which product is right for you? We’re here to help. Our support team is ready to assist you before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking, so you can follow your delivery.
- Safe and flexible shopping
- We offer a 90-day return policy, so you can shop with confidence. We use customer feedback to continuously improve our service.
Informações de contacto
Fabriksvej 9A, 4200, Slagelse, Dinamarca
- info@japebo.ie
- japebo.ie
Everything you need for your hearing aid
4,4
Excelente
233 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Resposta da Japebo.ie
Hi James, thank you for your review.
We’re very pleased to hear that you were happy with the dispatch time and felt well informed throughout the order process.
If there is ever anything we can do even better, we’d be very glad to hear it.
Kind regards,
Mads – Japebo
Delivery time was good product seems…
Delivery time was good product seems good 👍
15 de fevereiro de 2026
Resposta da Japebo.ie
Thomas,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Great service
26 de fevereiro de 2026
Resposta da Japebo.ie
Chris,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Quick response to question.
Quick response to question.
Posted as quick as possible
25 de fevereiro de 2026
Resposta da Japebo.ie
Thank you for your review, Emily! 😊
We’re really happy to hear you got a quick response and that your order was shipped as fast as possible.
Kind regards,
Mads – Japebo
Fast and efficient delivery and product…
Fast and efficient delivery and product as described
25 de fevereiro de 2026
Resposta da Japebo.ie
Thank you very much for your great review! We’re happy to hear that the delivery was fast and efficient and that the product matched the description.
We appreciate your support and look forward to serving you again.
Kind regards,
Japebo
Resposta da Japebo.ie
We’re very grateful for your feedback — it means a lot to us! Thank you for taking the time to share your experience.
Please don’t hesitate to reach out if we can help you again.
Best regards,
Japebo
Resposta da Japebo.ie
Dear customer,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Resposta da Japebo.ie
Hi Ruth, thank you for your great review! 😊
We’re glad to hear it was easy to order and that your items arrived in a reasonable time.
If you ever need anything else, we’re always happy to help.
Best regards,
Mads – Japebo
Resposta da Japebo.ie
Dear Joe,
Thank you very much for your review and for your order 23563.
We’re really pleased to hear that you found the ordering process easy and our website efficient — that means a lot to us.
We’re sorry the delivery felt a bit slow. There have been some weather-related transport delays recently, but we’re working hard to ensure smoother deliveries going forward.
Thanks again for shopping with Japebo — we hope to serve you again soon.
Kind regards
Sean – Japebo
My order arrived as promised in full
My order arrived as promised in full, on time.
8 de fevereiro de 2026
Resposta da Japebo.ie
Hi Dermot, thank you very much for your great review! 😊
We’re happy to hear your order arrived in full and right on time as promised.
We look forward to helping you again whenever you need anything.
Best regards,
Mads – Japebo
I had a problem finding the item I…
I had a problem finding the item I needed anywhere so was delighted to find it on your site.Ordering was easy and delivery prompt. Thank you.
1 de fevereiro de 2026
Resposta da Japebo.ie
Hi Kathleen, thank you for your lovely review!
We’re really glad you found the item you needed on our site, and that ordering was easy and delivery was prompt.
If you ever need help finding anything in the future, just reach out - we’re happy to help.
Best regards,
Mads – Japebo
They are really focused on clients.
4 de fevereiro de 2026
Resposta da Japebo.ie
Cristian,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Just what I needed.
19 de janeiro de 2026
Resposta da Japebo.ie
Hi Clare, thanks so much for your lovely review!
We’re really happy to hear the product was just what you needed.
Best regards,
Mads – Japebo
Exactly as ordered and on time.
25 de janeiro de 2026
Resposta da Japebo.ie
Thank you for your feedback! We’re pleased that your order was correct and delivered within the expected timeframe.
– Japebo Support
Resposta da Japebo.ie
Thank you for your feedback! We’re pleased that the ordering process was straightforward and that the product met your expectations.
– Japebo Support
Excellent customer service.
Excellent service. Ordered a product in the wrong size. Was sent the new size and a returns envelope free of charge.
8 de janeiro de 2026
Resposta da Japebo.ie
Hi Con, thank you so much for your 5-star review!
We’re really happy to hear you were pleased with the service, and that we could quickly sort out the size change.
Thanks for choosing Japebo - we hope to see you again.
Kind regards,
Mads – Japebo
Great communication and help and fast…
Great communication and help and fast delivery
18 de janeiro de 2026
Resposta da Japebo.ie
Hi John, thank you very much for your review 😊
We’re really glad to hear you were happy with the communication, help, and fast delivery. You’re always welcome back!
Best regards,
Mads - Japebo
Excellent service good came very quickly and in good condition
This company sent out the delivery on time and in perfect condition
2 de janeiro de 2026
Resposta da Japebo.ie
Thank you for your feedback! We’re pleased that the delivery was sent on time and arrived quickly and in excellent condition.
– Japebo Support
Go to site
second time ordering, quick despatch, everything was as i ordered, my go to site now.
10 de janeiro de 2026
Resposta da Japebo.ie
Thank you so much for taking the time to leave us such a positive review on Trustpilot!
We are thrilled to hear that you had a great experience with your second order and that everything was dispatched quickly and accurately. Your satisfaction is our top priority, and it's wonderful to know that we have become your go-to site.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
Micas - Japebo
Next day delivery not guaranteed
Items arrived quickly but website was not clear that next day delivery was not actually available as the company requires a
Days processing.this should be clearer on the website
9 de janeiro de 2026
Resposta da Japebo.ie
Thank you for taking the time to share your feedback with us.
We’re glad to hear that your items arrived quickly, but we sincerely apologize for any confusion regarding our delivery process.
We understand how important it is for our customers to have clear information, and we appreciate your suggestion to improve the clarity of our website regarding processing times. We are continuously working to enhance our communication and will take your feedback into consideration.
If you have any further questions or concerns, please feel free to reach out to our customer service team. We value your input and hope to serve you better in the future.
Best regards,
Micas - Japebo
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.