A fantastic, caring company to deal with. Other's could learn from this attention to customer assistance. But I will definitely buy from Japebo in the future. Thanks very much. Mads was extremely he... Ver mais
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Leia as opiniões dos outros
Easy to navigate and order from, competitive prices and genuine stock. Quick delivery. I'll be back for more soon.
A empresa respondeu
Delivery several days longer than the promised delivery in two days. Provide more realistic delivery dates please. Also, the unit being purchased (a Signia Pure Portable Charger) appears to be very ov... Ver mais
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When I contacted customer support for advice, the replies were extremely helpful and friendly. Mads went out of the way to help me. Delivery was extremely quick and the receiver I received has made a... Ver mais
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Informações sobre a empresa
Sobre Japebo.ie
Escrito pela empresa
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands, including Oticon, Widex, Phonak, Signia, and ReSound.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range of products to help you maintain and care for your device – ensuring great sound quality and long-term performance. 🔊
🛒 Simple and easy webshop
Our website is designed to make it easy to find the right products. With clear categories,
search functionality, and detailed descriptions, you can quickly find the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Friendly customer support
Need help choosing the right product? Our support team is always happy to help via email,
both before and after your purchase.
🔒 Safe and flexible shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
⭐ We value all feedback and actively use Trustpilot reviews to improve our service and customer experience.
Why choose Japebo?
Escrito pela empresa
- Everything in one place
- At Japebo, you’ll find original spare parts, accessories, and care products for hearing aids from leading brands. We make it easy to find exactly what you need.
- Helpful support when you need it
- Not sure which product is right for you? We’re here to help. Our support team is ready to assist you before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking, so you can follow your delivery.
- Safe and flexible shopping
- We offer a 90-day return policy, so you can shop with confidence. We use customer feedback to continuously improve our service.
Informações de contacto
Fabriksvej 9A, 4200, Slagelse, Dinamarca
- info@japebo.ie
- japebo.ie
Everything you need for your hearing aid
4,4
Excelente
242 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Resposta da Japebo.ie
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our delivery service and speed. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Johanna, Japebo
It was painless
16 de fevereiro de 2025
Resposta da Japebo.ie
Thank you so much for your feedback! We're thrilled to hear that your experience with us was painless. Our goal is to provide a seamless and enjoyable process for all our customers, and it’s great to know we achieved that for you.
If you have any further comments or need assistance in the future, please don’t hesitate to reach out. We appreciate your support!
Best regards,
Johanna, Japebo
Ireland kit
Easy website to navigate, prompt service and delivery, great quality
26 de fevereiro de 2025
Resposta da Japebo.ie
Thank you so much for your kind words! We’re thrilled to hear that you found our website easy to navigate and that you were pleased with our prompt service and delivery. It’s our goal to provide great quality products, and your feedback reassures us that we’re on the right track.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
Johanna, Japebo
Order was quick and straightforward no…
Order was quick and straightforward no waiting
25 de fevereiro de 2025
Resposta da Japebo.ie
Thank you for taking the time to share your experience with us! We’re thrilled to hear that your order process was quick and straightforward. Our team works hard to ensure a smooth experience for all our customers, and it’s great to know that we met your expectations.
If you have any further feedback or need assistance with anything else, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Johanna, Japebo
Met my needs.
12 de fevereiro de 2025
Resposta da Japebo.ie
Thank you for taking the time to share your experience with us! We are thrilled to hear that we met your needs. Your satisfaction is our top priority, and it's always rewarding to know that we’ve succeeded in providing you with the service you were looking for.
If you have any further feedback or if there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Johanna, Japebo
Charger Unit
Product arrived quickly and I was kept informed of the delivery date
16 de fevereiro de 2025
Delighted with my product and as a…
Delighted with my product and as a first time customer would definitely shop again
5 de fevereiro de 2025
Good service good price and efficient
Good service good price and efficient. Will use them again.
15 de janeiro de 2025
Very helpful
Very helpful in finding the correct product that I needed. Unfortunately there was a mistake with postage. However, when I contacted the seller it was dealt with quickly. They were honest about the mistake and apologised, quickly sending we the product I ordered. They saw the importance of meeting the customers needs. I would use them again.
23 de janeiro de 2025
I have used Japebo twice now and I got…
I have used Japebo twice now and I got exactly what I ordered. And fast delivery. Will use again.
12 de janeiro de 2025
Excellent
For good, quick delivery. I am delighted to get the parts for my hearing aids and all ordered and delivered in less than a week. Thank you
8 de janeiro de 2025
Genuine product. Swift delivery.
Very happy to be able to get parts for my Phonak hearing aids myself.
Good genuine stock.
Highly recommended.
6 de janeiro de 2025
Excellent service
5 de janeiro de 2025
Twice told I had not paid for hearing…
Twice told I had not paid for hearing aid domes, so delivery was cancelled, unbelievable .
The money was paid, no apology given, eventually received domes.
27 de dezembro de 2024
Resposta da Japebo.ie
Dear John,
At 26.11.2024 you placed an order with us, using the payment form: Direct bank transfer - the way that works, is that our financial partner sends you payment information and when they receive payment via bank transfer, they open up your order for shipping. For some reason this order was never paid.
AT 24.12.2024 you placed a new order, you paid that by creditcard, this was immdiately shipped and this is the order you received.
We are extremely happy with your business, but since the bank transfer service is running with another partner, and they never received the payment, the order is eventually cancelled. And this is why you got no appoogies.
Please let us know how we can make this clearer so that the same does not happen again. We are very happy with your busiess, and is eager to make the shopping experience as delightfull as possible.
Thanks
Ian - Japebo
If I could have given a worse review I…
If I could have given a worse review I would as I ordered an item told it was on its way and latest update was that they cancelled my order
4 de dezembro de 2024
Resposta da Japebo.ie
Hi John,
We have sent you quite a few emails in regards to this subject.
Just for everybody else reading on here, John found out that he could configure an information product that we have on the webshop for information about the hearing aids - so that he could order a premium Bernafon hearing aid for 1 euro - these products normally cost 2.500 - 3.500, when we saw this order, we ofcourse cancelled it, and let John know that this was not an order thar we could carry out.
I must admit, we simply cannot believe that you expect us to send you a hearing aid for 1 euro.
Best of wishes for the new year
Ian - Japebo
Accurate product descriptions and prompt delivery
Great customer service and quality products
4 de dezembro de 2024
Great fast service even in December.
10 de dezembro de 2024
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