Found Jaunt online, I just needed 10 hrs cover, which they supplied but charged me then didn't send me policy, so when I tried to sort you can't speak to anyone. So ended up having take out another p... Ver mais
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Leia as opiniões dos outros
Took out a 2 day insurance and did not receive documentation needed for proof of insurance there for I could not drive. I contacted them and they said there was something wrong with there system and c... Ver mais
A empresa respondeu
I was given the details for Jsunt by my car insurer when arranging change of vehicle. Found Jaunts website easy and quick to use, very simple process that gave me cover for my old car while I picked u... Ver mais
Very happy with Jaunt insurance, got cover on my friend’s car for a five day road trip to Germany so we could share the driving, very easy well priced and they made it clear it included European cover... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Jaunt, we open up opportunities for drivers – even those who don’t have a car. You can sort everything in minutes, and you’ll be out on the road in a flash.
Informações de contacto
Reino Unido
- jaunt.co.uk
2,5
Mau
98 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Very dogdgy site
Very dogdgy site, did not allow me to purchase insurance
29 de julho de 2026
Opinião espontânea
Resposta da Jaunt
Hi,
Thank you for taking the time to share your feedback.
We are very sorry to hear that you had trouble completing your insurance purchase and that your experience left you feeling uneasy. We can assure you that our website is fully secure, but we completely understand how alarming it is when a payment or application fails to go through as expected.
Leanne
Don't not buy cover from this insurance
Don't not buy cover from this insurance once u have accident they'll find every rubbish excuses to not pay u out everyone aware
23 de maio de 2026
Opinião espontânea
Resposta da Jaunt
Hi Ali,
We’re sorry to hear you feel this way and appreciate you sharing your concerns.
All claims are assessed fairly and in line with the terms and conditions of the policy. Where a claim is declined, this is based on the information provided and the policy cover in place, and the reasons are always communicated to the customer.
We understand this outcome may be disappointing and are sorry for any frustration caused. If you would like your claim to be reviewed further, we would encourage you to contact our claims team so this can be looked into in more detail.
If you send details to us at reviews@jaunt.co.uk we would be happy to look into this further for you.
Vicky
Didn’t work for me.
Jaunt is linked to the my account in the Budget Insurance page after login and open the account to access your policy.
Scrolling down you come across let’s take a jaunt.
Complete waste of time. You try to get a quote thinking that BISL is good to use so Jaunt will be too. I’m afraid not. Went elsewhere and no problem done in 5 mins.
5 de maio de 2026
Opinião espontânea
Resposta da Jaunt
Hi Ernest,
Thanks for taking the time to share your experience. We’re sorry to hear that using Jaunt didn’t meet your expectations and that the quote process felt frustrating and time-consuming. That’s certainly not the experience we aim to provide.
We appreciate your feedback about the journey from your Budget Insurance account through to Jaunt, as well as the difficulty you encountered when trying to get a quote. This kind of insight is really helpful for identifying where improvements are needed.
We are sorry that we let you down.
Vicky
Took out a 2 day insurance and did not…
Took out a 2 day insurance and did not receive documentation needed for proof of insurance there for I could not drive. I contacted them and they said there was something wrong with there system and couldn’t get documents downloaded. Total wast of money.
8 de abril de 2026
Opinião espontânea
Resposta da Jaunt
Hi Frazer,
We're sorry to hear about the issues you had regarding your policy documents. If you would like to discuss this further with us, please email your policy details over to reviews@jaunt.co.uk and we can be in touch.
Kirsty
Very disappointing.
I took out a week long business insurance policy on my vehicle. All seemed great but the policy documents were never sent to me and I was unable to access them online. I used their chat function and was told it would be passed to their IT support, I didn’t hear further. I emailed 3 times and got no response. As I needed to provide the policy details to the company I work for I was unable to use my vehicle for the reason I’d insured it.
The company seem very happy to take money, but the customer support is sadly non-existent, which then makes me question the service if you need to make a claim. Very disappointing.
23 de março de 2026
Opinião espontânea
Resposta da Jaunt
Hi Scott,
Thank you for your feedback. We’re very sorry to hear about the issues you experienced with accessing your policy documents.
We understand how frustrating it must have been, especially when you needed the documents for work. Your experience does not reflect the level of service we aim to provide.
For the quickest resolution, your best point of contact is our webchat team, who can help look into this immediately.
Additionally, if you email your details to reviews@jaunt.co.uk, we can review the situation and follow up with you directly to help resolve this.
We appreciate you bringing this to our attention and hope we can make things right.
Leanne
Can’t go wrong
Can’t go wrong. Easy to apply for cover and prices are alot cheaper than other competitors.
Sent me my policy well before the cover started and informed me when the cover ended. Would use again if I needed to
14 de março de 2026
Opinião espontânea
Resposta da Jaunt
Hi Sarah,
Thank you for taking the time to leave us your five-star review!
Glad to hear that you would use us again.
Vicky
Found Jaunt online
Found Jaunt online, I just needed 10 hrs cover, which they supplied but charged me then didn't send me policy, so when I tried to sort you can't speak to anyone. So ended up having take out another policy at an extra charged policy. CS is poor wouldn't recommend at all.
14 de fevereiro de 2026
Opinião espontânea
Resposta da Jaunt
Hi Peter,
We're sorry to hear about the issues you had getting through to our webchat team. If you still need any assistance regarding your insurance cover, please email your policy details over to reviews@jaunt.co.uk and we can be in touch.
Kirsty
Shocking service
Shocking service ! Can’t speak to anyone . Paid for a policy and it never came through . I then received an email apologising as they had a technical error and a refund would be issued . 3 weeks later and I’m still waiting even after emailing them , I can’t even give them the policy number as it never came through !
17 de janeiro de 2026
Opinião espontânea
Resposta da Jaunt
Hi Penelope,
I'm sorry to hear that you have yet to receive your refund. Please can you email your policy details over to reviews@jaunt.co.uk so we can look into this further for you.
Kirsty
Happy with their reasonable quote…
Happy with their reasonable quote compared to others. Will definitely use again!!
2 de fevereiro de 2026
Opinião espontânea
Resposta da Jaunt
Hi Petr,
It's fantastic to hear you would use us again!
Kirsty
Good service
3 de fevereiro de 2026
Opinião espontânea
Resposta da Jaunt
Hi Mohammed,
Thanks for the fantastic 5 star review! I'm pleased to hear you found the service good!
Kirsty
Still no refund for not giving me my…
Still no refund for not giving me my policy despite saying it will take 10 days it has now been 12. Avoid this company
3 de fevereiro de 2026
Opinião espontânea
Resposta da Jaunt
Hi Harrison,
I'm sorry to hear you are still waiting on your refund. Please let us know if this hasn't been received after the 10 working days timeframe has passed.
Kirsty
Resposta da Jaunt
Hi,
Thanks for letting us know. We're sorry to hear that the quote feature has stopped working for you. Our team would love to help. Please reach out to our Webchat team through the chat option on our website, and they’ll be able to assist you right away.
Leanne
Have no complaints
Have no complaints. Needed insurance for an hour and got it sorted within seconds.
15 de dezembro de 2025
Opinião espontânea
Resposta da Jaunt
Hey Charmaine,
Thank you for taking the time to leave us your fab five-star review!
Vicky
PAYMENT TAKEN NO POLICY ACTIVE
I have been a Jaunt customer for approximately eight months, and I am extremely disappointed with the service I recently received. On 7 December 2025, I attempted to purchase a 9-day insurance policy for my vehicle (SG60 ZTK), commencing at 15:00 the same day. Although the payment was taken from my account immediately, the Jaunt website displayed a technical error and showed no active policy. No insurance certificate or documentation was issued.
This is the second time I have experienced this exact problem. Being charged for a policy that is not activated is a serious service failure, particularly from a company providing legally required insurance cover.
I have now had to request an urgent refund, and I expect this matter to be resolved promptly. However, these recurring issues raise significant concerns about the reliability and accountability of Jaunt’s systems. Based on my recent experiences, I cannot recommend Jaunt until they address these technical faults and ensure customers receive the policies they pay for.
7 de dezembro de 2025
Opinião espontânea
Resposta da Jaunt
Hi Bilaal,
I'm sorry to hear about the issues you have been having when taking out insurance with ourselves. Please can you email your policy details over to reviews@jaunt.co.uk so we can look into this further for you.
Kirsty
Resposta da Jaunt
Hi I eslamian,
Thank you for your five-star review!
I am pleased that you found us to be easy to set up with fast replies to any queries.
Vicky
Resposta da Jaunt
Hi Sarah,
Thanks for your review — we’re glad you found it easy to set up and priced reasonably!
Leanne
Cheapest and quick and easy to set up…
Cheapest and quick and easy to set up and use to go
3 de setembro de 2025
Opinião espontânea
Resposta da Jaunt
Hi Eze,
Thank you so much for your kind review! We're thrilled to hear that you found our service both affordable and easy to set up. We always aim to make things as quick and convenient as possible for our customers. If you ever need any assistance or have more feedback, don’t hesitate to reach out!
Kirsty
I needed insurance on a family members…
I needed insurance on a family members car whilst sharing the driving for a weekend away. It was very easy to set up and reasonably priced. Would definitely use again.
29 de agosto de 2025
Opinião espontânea
Resposta da Jaunt
Hi Hazel,
Thank you so much for your kind words! We're thrilled to hear that you found the process easy and that our pricing worked well for you. It’s always great to know we’ve helped make your weekend away a little easier.
We’d love to assist you again whenever you need us, and we’re here to help with any future insurance needs. Thanks again for choosing Jaunt!
Kirsty
No changes allowed!
Took out insurance to cover a car whilst it was being sold. The car was on a private plate and about a week into the insurance (taken for 28 days) we needed to remove the plate and put the car back into its old plates. We were not permitted to change the plate in the policy and basically paid £200 for a week’s cover. Went elsewhere for cover after the plate change.
27 de julho de 2025
Opinião espontânea
Resposta da Jaunt
Hi Christopher,
I'm sorry to hear you are disappointed with our policy terms. Once you’ve paid for your insurance, you can’t change it. To change something, you need to cancel your insurance and set up a new policy. We do our best to make this clear to our customers before the policy is set up by asking them to agree to the terms and conditions before purchase. If you would like to discuss this further please email your policy details to reviews@jaunt.co.uk.
Many thanks,
Leanne
Expensive so avoid!
Useful as it was an emergency but it is a scam to charge £35 a day to use a 2014 car of my mother in law, to someone who has 7 years+ no claim bonus. Next time it's more convenient renting a car.
21 de junho de 2025
Opinião espontânea
Resposta da Jaunt
Hi Marco,
I'm sorry to hear you were unhappy with the cost of our short term insurance cover. If you would like to discuss this further with us, please email your policy details over to reviews@jaunt.co.uk.
Kirsty
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