Ordered five items. Was charged for five items only one item arrived. Contacted customer services who have ignored my email. Will never deal with them again. How difficult can the order be. It says fi... Ver mais
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Leia as opiniões dos outros
I actually can't believe how gorgeous the quality of these clothes is, considering how incredibly reasonable the pricing is, with the discount codes and the outlet. I have loved every item of Jayley c... Ver mais
Jayley is an amazing boutique with fabulous pieces. I have bought countless coats, jackets & tops from them over the last few months. Their one off pieces are fantastic, so different to any other bout... Ver mais
The hat is fantastic. Beautiful. Delivery was on time though ordered just before weekend. Thank you
Informações sobre a empresa
- Designer de moda
- também em
- Loja de roupa
Escrito pela empresa
Luxury Women's Fashion Brand
Informações de contacto
Reino Unido
- jayley.com
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Excitement to live the Jayley Way
I enjoy browsing the Jayley.com shopping site very much. The colours of the clothing are wonderful. Perhaps, just up my street- I’m an artist, and I love colour! The faux furs are lovely and warm to wear. With my recent purchase I will be as warm as a bear, this winter; when the cold weather eventually arrives. No more illness. I do value the opportunities to make the occasional purchase at a reduced price. This is very helpful, now and again. The colours are starting to awaken the artist again, inside myself. I am thrilled to bits with these creations at Jayley.
The two stars are because the items…
The two stars are because the items were wll wrapped but the coats were wrongly sized as one size they should have been extra small and t it cost me £11 to send them back. So basically all in all it has cost me £16 to try them on. Will not be using Jayley again as the sizing is too risky
Beautiful coat
The coat was amazing. Even better than in pictures. I usually don't wear those type of coats since I have big shoulders and I'm afraid that I'll look as creature jetty but this coat was amazing and it doesn't make my shoulders bigger. Also, the material quality is great. Good value for many, 5/5 for sure.
Best fleece ever!
Very skeptical about ordering having never heard of the site before, my husband sent me a pic of this fleece as a gift for my b’day. Once I’d seen the pic I couldn’t get it out of my head so I ordered, so, so glad I did. It’s so warm, the detail is amazing, just everything about it is perfect.
Definitely be ordering again!
Shop sent wrong size, not heard back from customer service
I ordered a dress in size «curve», received one in size S/M. The outside packaging had been labelled wrongly. Contacted customer service ten days ago, and they still haven’t gotten back to me, even though it said in the auto reply that they’d answer within two working days. Poor experience, cannot recommend.
Edited to add: 16th of September they did get back to me, but only to tell me they had mixed up the stock and did not have the size I ordered. They refunded the amount for the dress, but now I’m left with no dress, and out the import tax and the cost of transportation. Truly shitty customer service.
Wonderful clothing & excellent customer…
Wonderful clothing & excellent customer service!!
As usual everything exactly as…
As usual everything exactly as described perfect fit delivery swift
Great products -- not so great customer support
There was a bit of trouble trying to get the package sent to the right address. Somehow, an old address was input (defaulted?)as the mailing address. I emailed Jaley several times. I received one reply saying they'd try to contact UPS but I heard nothing more and, from the tracking information, the package was still going to be delivered to the wrong address. In the end I camped out on hold with UPS until I found someone to redirect the package to the right address. Which they did! Huzzah.
This is not to say I don't adore Jaley's clothing. I absolutely do. I unpacked my jacket and bag today. Beautiful packaging, and the pieces are stunning and really well made. I may cautiously try another order some time but I'll be double-checking the mailing address!
A very fast and efficient service
Very pleased with the quality of the…
Very pleased with the quality of the product .
Packed very well and sent soon .
Would buy again with confidence .
I ordered a shirt but ordered the wrong…
I ordered a shirt but ordered the wrong size. It arrived back with them on the 18th of july, yet no acknowledgement and no refund, it's a shame as I won't order off this site again.
Sustainable and Cute to boot!
The delivery was extremely fast! I received this within 3 days from ordering. I was shocked because ordering this from outside the UK, I thought I would receive my bag within 2 weeks. Thank you for the fast shipping of my beautiful purse.
It arrived in a box and was wrapped. This will be my everyday/events purse. I love that it's made from grape leather and it's size. It's sustainability factor is why I bought it. I don't know how other grape leathers come in texture but I trust the composition of the product.
Excellent quality Jacket
Was very pleased and happy about my jacket purchase. Was cautious of buying online from a brand i have never heard off but my jacket is excellent quality and looks great
Hat and dress combo are amazing and…
Hat and dress combo are amazing and great quality
Gorgeous products in luxury fabrics
Gorgeous products in luxury fabrics. Super speedy delivery. No quibble returns. Great emails and updates about offers and new arrivals. Good to have my own account manager too. Thank you Natalie x
Great customer service
Very happy, gorgeous dress
I received my first order today of a beautiful dress, its exactly as shown and lovely quality I'm very happy. Fast delivery with a lovely personal hand written note that smelt gorgeous. Couldn't be happier.
My jacket was refunded
I ordered a jacket I have been wanting for a while. To my horror, the payment was refunded shortly after because the jacket was damaged. Deeply disappointed.
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