Our new chipper arrived on time, set up was straightforward (ref YouTube videos). It seems excellent quality and is performing as expected so far - chipping laurel, leylandii and elderflower. Weve eve... Ver mais
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I ordered it late afternoon on a Thursday night and it arrived the next morning. The quickest delivery i've had since I ordered anything.
The product we bought seems to be really good does what it says and seems well made. The only reason I gave 4 stars is that I made a telephone enquiry to the service department(had to leave a message)... Ver mais
A empresa respondeu
I’ve usedJCB for years now their tools can seem heavy but with that comes quality. An old JCB drill/ driver I’ve had now for 20ish years now still going strong. Fed bud being in one place and tools i... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Manufacturer of JCB power tools, power tool accessories and hand tools.
Informações de contacto
4,3
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 61% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
quick & reliable
4 de setembro de 2026
Resposta da JCB Tools
Dear Mark,
Thank you for the great feedback—we’re glad we could get your order to you quickly and reliably.
Best regards,
Rukshal
Good quality product and speedy delivery
Good quality product and speedy delivery
24 de março de 2026
Resposta da JCB Tools
Hello,
Thank you for leaving us a review! We're glad to hear you're happy with the quality of your new product and enjoyed our speedy delivery.
We truly appreciate your support!
Best regards,
Rukshal
Quick with the delivery and does what…
Quick with the delivery and does what it says it does
1 de setembro de 2026
Resposta da JCB Tools
Dear Julie,
Thank you for taking the time to share your review! We're glad to hear that delivery was fast and that your new equipment is working exactly as expected.
We truly appreciate your support!
Best regards,
Rukshal
Chew Barker
Our new chipper arrived on time, set up was straightforward (ref YouTube videos). It seems excellent quality and is performing as expected so far - chipping laurel, leylandii and elderflower. Weve even borrowed a name for it, 'chew barker'. A happy customer.
1 de setembro de 2026
Resposta da JCB Tools
Hello,
Thank you for such a fantastic review! We love hearing that setup was smooth and that the chipper is making quick work of your laurel, leylandii, and elderflower.
Also, 'Chew Barker' might just be the absolute best name for a chipper we've ever heard! We're thrilled to have a happy customer onboard. Happy chipping!
Best regards,
Rukshal
Feels like a well made trolley jack
Feels like a well made trolley jack. 3T ability probably a bit overkill for a Mini but knowing it's JCB I feel safe in the knowledge that it won't let me down. Low profile model easy fits under the vehicle to enable lifting. Be aware when lifting it to carry anywhere as it is fairly heavy though.
14 de setembro de 2026
Resposta da JCB Tools
Dear Darren,
Thank you for leaving such a detailed review! We're glad to hear that the low-profile design fits easily under your Mini and that the solid JCB build quality gives you total peace of mind—even if 3 tonnes is a bit of extra muscle!
We also really appreciate you mentioning the weight for other customers; those heavy-duty steel components definitely add some extra heft to carry around, but they certainly ensure it stays stable and reliable when lifting.
Thank you again for choosing us, and safe working under the car!
Best regards,
Rukshal
Great set of tools my only regret is…
Great set of tools my only regret is that they were not as long as I expected.
14 de setembro de 2026
Resposta da JCB Tools
Dear Peter,
Thank you for taking the time to share your feedback! We're glad to hear that you are happy with the overall quality of the set.
We appreciate your feedback around the tool length and will be sure to pass this to our product team.
Kind Regards
Rukshal
The JCB generator
The JCB generator is as we expected exactly was what described in the advert but sturdy, quiet and very efficient. Very impressed
11 de setembro de 2026
Resposta da JCB Tools
Dear Erica,
Thank you for leaving such a fantastic review! We are thrilled to hear that your JCB generator met all your expectations and that you're impressed with its sturdy build, quiet operation, and efficiency.
We truly appreciate your business and hope it serves you reliably for years to come!
Best regards,
Rukshal
Excellent quality spade made with…
Excellent quality spade made with carbon steel and an ash wood handle. Lifetime guarantee unlike many competitors.
Arrived very quickly.
Highly recommended.
10 de setembro de 2026
Resposta da JCB Tools
Dear Ian,
Thank you for leaving such a glowing review! We're thrilled to hear that you're pleased with the carbon steel and ash wood craft of your new spade, as well as our rapid delivery.
Our lifetime guarantee is something we take great pride in, so it’s wonderful to know that peace of mind means a lot to you as well. Thank you for the recommendation, and happy gardening!
Best regards,
Rukshal
Resposta da JCB Tools
Dear David,
Thank you for your review! We're thrilled to hear you are impressed with the quality of your new JCB kit and pleased with our fast delivery. Enjoy using your new tools!
Best regards,
Rukshal
Led light
Great light works well plus I already had batteries as I have other jcb tools. Good price and a very quick delivery.
9 de setembro de 2026
Resposta da JCB Tools
Dear Gary,
Thank you for leaving us a 5-star review! We're glad your new LED light fits right into your existing JCB battery ecosystem and that you enjoyed the quick delivery and great price.
Best regards,
Rukshal
Resposta da JCB Tools
Dear Mr and Mrs Power,
Thank you for your review! We're pleased to hear everything arrived quickly and that you're happy with your purchase.
Best regards,
Rukshal
I was looking for a replacement battery…
I was looking for a replacement battery charger and it does not fit the battery concerned.
7 de setembro de 2026
Resposta da JCB Tools
Dear Mr C,
We are sorry to hear that the replacement charger you ordered does not fit your battery. We are currently looking into this and will get in touch directly with you to provide an update.
Kind Regards
Rukshal
Battery life is low.
24 de agosto de 2026
Resposta da JCB Tools
Dear Andzej,
Thank you for sharing your feedback. We are sorry to hear that you are disappointed with the battery life. Runtime can vary depending on the tool and application, but if you feel your battery is underperforming or faulty, please get in touch with our team referencing JCB-15777 so we can assist you under warranty.
Best regards,
Rukshal
Would recommend this Company
Brilliant service and great product. Quick delivery and excellent packaging.
4 de setembro de 2026
Resposta da JCB Tools
Dear Pauline,
Thank you so much for the 5-star recommendation! We're delighted to hear you enjoyed the brilliant service, fast delivery, and secure packaging.
Best regards,
Rukshal
Took us about 5h to assemble and start
Took us about 5h to assemble and start
Powerful motor, no blockages as yet, take up not as good as our previous chipper
18 de agosto de 2026
Resposta da JCB Tools
Dear Mr Moss,
Thank you for taking the time to share your feedback! We're glad to hear that the engine is performing well and running without any blockages. We appreciate your comments regarding the assembly time and intake performance—feedback like this helps us look at where we can make improvements.
We remain yours for any other assistance you may need.
Kind Regards
Rukshal
Resposta da JCB Tools
Dear Ashok,
Thank you for leaving us a review! We're really pleased to hear that you are happy with the product and experienced prompt delivery. Do reach out if we can help you with anything else in the future.
Kind Regards
Rukshal
I have ordered an item and didnt do my…
I have ordered an item and didnt do my job so I returned , the staffs were very professional ... Thank you
1 de setembro de 2026
Resposta da JCB Tools
Hello,
Thank you for sharing your experience! We're sorry to hear the item wasn't quite right for your needs, but we're delighted that our team handled your return smoothly and professionally. Please don't hesitate to contact us if you need any assistance in the future.
Kind Regards
Rukshal
Resposta da JCB Tools
Thank you for the great review! We're thrilled to hear that you had a smooth experience from order to delivery and that you're happy with your new machine. We appreciate your business and hope to serve you again soon!
Kind Regards,
Rukshal
Very good supplier contact
Very good supplier contact, keeping me informed of how my order was progressing. Delivery was okay and the driver did call 45 minutes before delivery to confirm that he was on route.
The only disappointment was seeing JCB on the outside of the box, and underneath it was ‘Made in the P.R.C. ☹️
1 de setembro de 2026
Resposta da JCB Tools
Thank you for taking the time to leave feedback. We are glad to hear that our customer service team kept you well informed and that your delivery went smoothly.
We also appreciate your comments regarding manufacturing origin; while our products are designed and engineered to JCB's strict standards, they are assembled in our overseas facilities. Thank you again for your custom!
Kind Regards
Rukshal
Petrol Woodchipper arrived damaged!
It arrived in a substantial plywood crate and at first everything looked fine.
When I began assembling it, I discovered that part of the main body was bent, preventing the axle from being fitted. The bent section was made from ¼‑inch steel, and the box showed no signs of damage. It would have taken a serious impact to bend steel that thick, so I can only assume it left the factory like this and their quality control failed to catch it.
The returns process requires you to re‑pack the machine (not easy when trying to get all the parts back into the crate) and have it collected, returned, and inspected before they will send a replacement. It was picked up last Wednesday, and I’ve heard nothing since — other than a request for a review.
I’m hoping a replacement is sent this week, because having ordered it on the 27th August, it being delivered 1st September, unboxed 2nd September, reported faulty on 3rd September and picked up for return on 9th September, it is going to be close to a month from ordering to having a working wood chipper.
I'll update this review with a review on their RMA process.
27 de agosto de 2026
Resposta da JCB Tools
Dear Richard,
We are deeply sorry to hear about your experience and the delay in getting your woodchipper sorted. Receiving a damaged item is frustrating, and we sincerely apologise that our quality control failed to spot this prior to dispatch, as well as for the communication delay following collection.
We are following up on your case, and will be in touch with further updates soon.
Kind Regards
Rukshal
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