Fabulous facilities & Taylor made me feel at home and helped show me how to work the machines. Can’t wait to return!
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Fabulous facilities & Taylor made me feel at home and helped show me how to work the machines. Can’t wait to return!
A empresa respondeu
The gym area is huge, there is at least four times the equipment at my previous gym. I am looking forward to proving my friends wrong that say the fitness classes are often cancelled at JD. I used t... Ver mais
A empresa respondeu
Love the gym equipment but it’s usually freezing(I know a gym should be cooler) but I could see my breath it was so cold i couldn’t exercise because my lungs were so cold, lastly the toilets are so di... Ver mais
A empresa respondeu
Have been going for a few years and always cold in winter, took infrared thermometer and measure 8 degrees, was warmer outside I could see my breath. Overall ok, no cleaning facilities after equipme... Ver mais
A empresa respondeu
Escrito pela empresa
Forth Walk, G67 1BT, Cumbernauld, Scotland, Reino Unido
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I'm giving 1 star only because I dont have an option to choose zero stars, My partner and I signed up 1st week of March , told NO joining fee, but JD Gyms have tried to take 4 payments (each) from my partners account between now and 4th April and it's only ment to be £19.99 PER MONTH, not £19.99 every 2 weeks !!! So far he has been threatened admin fees if he diesnt pay our Gym direct debits and we haven't even stepped on an excersize machine yet !! When signing up you have a 2 week cool off period with option to cancel gym direct debits as it's a NON CONTRACT membership "apparently" ..and like I said NO joining fee ..so why 3- 4 payments of £119.99coming out if account in a matter of 3 weeks? When the 1st £19.99 was taken out instantly on the day of signing up ? ..then next payments due are 18th March, then 28th March then 4th April ??? That's 4 months worth if fees ? Each (as both our memberships come out my partners account !!!

Resposta da JD Gyms - Cumbernauld
Lots of equipment. Can always find something to use, even at peak times.
Clean, airy and spacious.
Friendly, helpful staff.
Very good value for money.

Resposta da JD Gyms - Cumbernauld
I join the gym online downloaded the app on the app i email the JD’s Cumbernauld gym stated that I join the gym online and asked for them to contact me for an induction/to be shown in the gym and equipment etc. i provided my contact details in the message but have no response back from them.it’s been over five days now.

Resposta da JD Gyms - Cumbernauld
I am happy to have joined and feel the first month £10 deal was great.
The ladies only section of the gym has a lack of weights machines that girls would use, ie leg press.
Otherwise great gym, good choice of classes and xander from Cumbernauld gym was extremely helpful and polite.

Resposta da JD Gyms - Cumbernauld
Fantastic gym with a good variety of new, clean equipment. Location is so ideal for bus users or those already in the shopping centre. Very small women’s only section which is also great and reassuring. Staff super friendly!

Resposta da JD Gyms - Cumbernauld

Resposta da JD Gyms - Cumbernauld
My rating is not based on the gym itself. I'm sure the facilities are fantastic, staff will be nice and it will be a clean environment if it's like the old "exercise 4 less" that it replaced then 5 star. This review is to do with payment and fraud ish behaviour.
I had a membership with exercise 4 less. When the company went "under", I assumed my membership did also. During covid, the gym reopened in April as JD. I recieved one email that I figured was spam... I noticed in November I had been charged £20 per month for 7/8 months for a gym I didnt know I was a member. I wrote, sent several complaints... Nada.
I think it is extremely unfair, I got zero texts, emails, calls, anything. I didn't sign a contract. On top of this my membership with exercise 4 less was 10 pound per month. Not £20. Now I have cancelled, I am absolutely bombarded with texts and emails. It is border-line harassment. The gym is comparable to a girlfriend that doesn't want me, but also doesn't want anyone to have me lol
Seems pretty shawdy that they were happy taking my money. My login would prove I never entered the gym. No reimbursement, no free gym to compensate even though in court they have zero grounds in any shape or form. Would have been easily solved. Felt like I'm sort of peeing against the wind though, getting the impression the complaints team is being monitored by Stevie Wonder.
Poor show JD Gyms. I mentioned if we could not come to an agreement I'd have to give a fair review. You forced my hand

Resposta da JD Gyms - Cumbernauld
First time at any gym all very clean and tidy also staff very helpful

Resposta da JD Gyms - Cumbernauld
Loving the gym and all the equipment, staff are very friendly and helpful. Only negative is having to bring your own padlock for your locker. I bought one and it wouldn't fit.

Resposta da JD Gyms - Cumbernauld
Very big gym with loads of space and top quality equipment.

Resposta da JD Gyms - Cumbernauld
Im really enjoying the gym. its clean. spacious and well equipped, the classes are great too.. very new to it but so far its great space, the only downfall is the app, its rubbish!

Resposta da JD Gyms - Cumbernauld

Resposta da JD Gyms - Cumbernauld
Great gym in terms of equipment and space however their adherance to COVID 19 guidelines is poor. I will say this is more the clients than the gym but it is up to the gym staff to enforce the wearing of masks and the wiping down of equipment after use.... something I have yet to see being done! This is poor regardless of COVID!!!

Resposta da JD Gyms - Cumbernauld
Like it a lot people n I've been in a lot of Gyms your doing Great,keep it up!!!!🤣😥😁

Resposta da JD Gyms - Cumbernauld

Resposta da JD Gyms - Cumbernauld
Impressive equipment, big gym, local authority gyms are expensive and don’t have same amount, variety or quality of equipment or customer service.
You get better quality customer service and equipment for your with JD compared to the local authority gym.

Resposta da JD Gyms - Cumbernauld
This is a fantastic gym with everything you need for any kind of training. 10/10

Resposta da JD Gyms - Cumbernauld
Good selection of equipment however, a lot of them are pretty old, few machines aren’t working. £20 per month is way too much for what JD Gyms in Cumbernauld is offering, quite disappointing.

Resposta da JD Gyms - Cumbernauld
Very freindly and helpful staff, plenty of equipment, very very clean facilities. Customers could be more proactive in cleaning down any equipment they use for the next person to use. But ,all in all a gym for everyone, at any fitness level, very welcoming team, would certainly recommend.

Resposta da JD Gyms - Cumbernauld
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