JD Gyms - Leeds Kirkstall Road Opiniões 

220
TrustScore: 3.5 em 5

3,3

1 Kirkstall Road, LS4 2AZ Leeds, Burley, GB


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Classificada 5 em 5 estrelas

A gd gym with a variety of equipment everyone seems friendly here (not like I talk to anyone)😂only when I need tooooo but the gym is clean overall, spacious has a women’s side only thing is not much... Ver mais

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Classificada 5 em 5 estrelas

My first day entering the gym I saw Jamie and he helped me to see the gym and after our conversation I decided that I want to be one of Jamie’s client for female weightlifting. Honestly that was one o... Ver mais

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Classificada 2 em 5 estrelas

The gym would be great if it wasn't for the awful music I'm not in the 90's in Ibiza, I'm at a gym! I don't understand why the music is so awful & always so loud Even with headphones its a struggle to... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Great atmosphere love how dark it is. Toilet wall was absolutely smeared with shit and snot and gross. A lot of the machines don’t have pins for the weights so you can’t use them unless another mach... Ver mais

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Informações sobre a empresa

  1. Ginásio

Sobre JD Gyms - Leeds Kirkstall Road

Escrito pela empresa

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Informações de contacto

  • 1 Kirkstall Road, LS4 2AZ, Leeds, Burley, Reino Unido

  • 1138879839

3,3

Aceitável

TrustScore: 3.5 em 5

220 opiniões

5 estrelas
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1 estrela

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3,3

Todas as opiniões

(220)

4512 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Best gym in Leeds

A gd gym with a variety of equipment everyone seems friendly here (not like I talk to anyone)😂only when I need tooooo but the gym is clean overall, spacious has a women’s side only thing is not much equipment there which is understandable as the room is full of equipment they can fit. I would recommend this gym 💯

13 de agosto de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you're enjoying the gym and making the most of the wide range of equipment available. It's also great to know that you've found the gym clean, spacious, and welcoming.
We're pleased that the ladies-only area has been a positive feature for you. While space limits the amount of equipment that can be accommodated, we appreciate your feedback and are glad you're still enjoying the facilities overall.
Thank you for your recommendation and support.
The JD Gyms Team 💚

Classificada 5 em 5 estrelas

Great big gym

Great big gym , great equiptment, peaceful , helpful members , friendly environment, great place

12 de agosto de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the spacious layout, wide range of equipment and peaceful atmosphere 🙌 We’re also really pleased to know you’ve found both the members and environment friendly and welcoming, making it a great place to train.
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚

Classificada 3 em 5 estrelas

Machine are very old and some of them…

Machine are very old and some of them are broken also toilets always uncleaned and according to the price it’s not worth it at least reduce the gym membership price or improve the equipment and cleanliness and I have never seen any jd staff in the gym

27 de julho de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello – Thank you for taking the time to leave a review.
We’re sorry to hear that the condition of some equipment and the cleanliness of the toilets have affected your experience. Our gym teams carry out regular cleaning and maintenance checks, but we appreciate that this has not been reflected during your visits.
We also understand your concerns regarding staff visibility. If you need assistance and cannot see a team member on the gym floor, please press the green buzzer near the entrance gates to alert someone.
The JD Gyms Team 💚

Classificada 1 em 5 estrelas

I am extremely disappointed with the staff and JD gym itself

I am extremely disappointed with the level of customer service here, especially as someone completely new to the gym.
On my very first day, I asked a staff member for a quick walkthrough specifically to be shown the different machines, what they are used for, and how they work. Instead of a proper orientation, I was given a one-minute rushed tour where the staff member literally just pointed across the room "Cardio is there, water fountain is there, free weights are over there, squat racks are over there, and the toilets are over there," and then walked away.
Things didn't get any better on my second day. As a beginner still figuring out the app and entry system, I scanned my QR code to enter, stepped outside for just one minute to get some fresh air, and tried to walk back in. Naturally, my QR code wouldn't work. When I buzzed for assistance, the staff member came out with an aggressive tone and a bad attitude. Even after I politely explained that I was new and didn't know the entry rules, the customer service was cold and unwelcoming.
For a place that should be supporting members on their fitness journey, the staff here come across as unhelpful, rude, and completely uninterested in helping beginners. I expected much better.

17 de julho de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello – Thank you for taking the time to leave a review.
We're sorry to hear that your introduction to the gym has not met your expectations. We understand that starting at a new gym can feel daunting, especially if you're unfamiliar with the equipment and systems, and it's disappointing to hear that you felt unsupported during your first few visits.
We're also sorry to hear about your experience when seeking assistance with gym access. We appreciate that, as a new member, you may not have been aware that the app only grants entry once per day. If you need to leave and return, please press the green buzzer near the entrance and a member of the team will be able to assist further.
We always expect our teams to be approachable, helpful, and welcoming to all members, particularly those who are new to the gym environment, so we're sorry that this wasn't reflected in your experience.
Thank you for sharing your feedback. We'll ensure your comments are passed on to the team for review.
The JD Gyms Team 💚

Classificada 4 em 5 estrelas

Great atmosphere love how dark it is

Great atmosphere love how dark it is.
Toilet wall was absolutely smeared with shit and snot and gross. A lot of the machines don’t have pins for the weights so you can’t use them unless another machine is free you can take from which is really annoying.

14 de julho de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello – Thank you for taking the time to leave a review.
We're pleased to hear that you're enjoying the atmosphere of the gym and the overall training environment. However, we're very sorry to hear about the condition of the toilet facilities during your visit. Cleanliness is something we take seriously, and this certainly doesn't meet the standards we expect. We'll ensure your feedback is passed on to the gym team for review.
Thank you for bringing these concerns to our attention.
The JD Gyms Team 💚

Classificada 3 em 5 estrelas

Improve the ladies gym section (Faulty Equipment)

I joined the gym because of the ladies-only section, but I'm really disappointed after my first time there. The equipment in the ladies' gym is faulty; it's not working properly. Midway through, the elliptical machine stops, which is really annoying. The exercise bicycle is totally out of order, and there's no other workout equipment in the ladies' section. Please improve the ladies' section. The air conditioning in the ladies' section is also not working well. Because of all this, I have to use the communal area of the gym, and I feel hesitant there. I have to wear my abaya in the communal area.

1 de julho de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello – Thank you for taking the time to leave a review. We're sorry to hear that your experience has left you feeling disappointed.
We understand how important the ladies-only area is for many of our members, and we're sorry to hear about the issues you've experienced with the equipment. We'll ensure your comments are passed on to the team for review.
Thank you for sharing your concerns with us. Member feedback plays an important role in helping us identify where improvements are needed, and we appreciate you bringing these issues to our attention.
The JD Gyms Team 💚

Classificada 1 em 5 estrelas

Monday 25th May I used the gym before…

Monday 25th May I used the gym before work and had planned to shower and change post gym but your changing rooms where not opened at 0500 as advertised this resulted in me having to go in the opposite direction direction to shower and change and made me late for work that left me feeling really dissatisfied

22 de maio de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.

We’re really sorry to hear about your experience, especially as it impacted your plans before work. This isn’t the standard we aim to provide, and we understand how frustrating and inconvenient this must have been.

As a 24‑hour gym, we appreciate the importance of facilities being available as expected, so we’ll ensure your comments are passed on to the gym team to be reviewed.

Thank you again for bringing this to our attention.

The JD Gyms Team 💚

Classificada 4 em 5 estrelas

Great gym experience 💪 but a little…

Great gym experience 💪 but a little expensive and extremely busy😞 that's why I only gave 4 stars

3 de maio de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hi – Thank you so much for the 4‑star review! We’re really glad to hear you’re enjoying your experience with us 💪

We understand the gym can get very busy at peak times, as it’s very popular, but this does tend to vary throughout the day. We also appreciate your feedback on pricing – we always aim to offer great value through our facilities, equipment and 24/7 access.

If there’s anything we can do to make it a full 5 stars next time, we’d love to hear your thoughts!

The JD Gyms Team 💚

Classificada 5 em 5 estrelas

Really like JD Gyms

Really like JD Gyms — the atmosphere is great and it’s a nice place to work out. It feels welcoming and motivating, and the equipment is good too. Definitely a gym I enjoy going to.

13 de abril de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello! We appreciate you taking the time to leave us a review. We're happy to hear that you're enjoying our gym and its atmosphere.
The JD Gyms Team 💚

Classificada 3 em 5 estrelas

Great that there is a women’s only room

Great that it has a women's only room, it’s the main reason I use this Gym -

However, it needs more running machines. Some of the machines in this room are never used, while others are in constant use, meaning long waits to use them.
Finally, the air conditioning unit is never switched on meaning the room gets too hot.

Thank you.

25 de março de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hi there – Thank you for taking the time to leave a review. We’re always looking for ways that we can improve our gym facilities so thank you for your feedback regarding equipment!
The JD Gyms Team 💚

Classificada 4 em 5 estrelas

Loads of facilities

Loads of facilities - always busy but at the same time you rarely struggle to get on any machine you need. The interior is styled nicely too.

22 de março de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello – Thank you for your review. We understand that the gym can get busy during peak hours, and we're always working to ensure that everyone has access to the equipment they need.
Thanks, The JD Gyms Team 💚

Classificada 5 em 5 estrelas

Amazing 😍

As for someone who never ever have been in the gym, I am very impressed with the place and the staff. When I went there for the first time Matt ,the manager took his time to show me around,explain all options. He didn't make me feel stupid asking questions about simple things,and that was one of my worries.Startinf to feel that it's becoming my happy place 😉
100% recommend!!! 🫶🏼

14 de março de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello - We're delighted to hear that you're impressed with our gym and staff! It's great to know that you felt comfortable asking questions and that you're starting to feel at home. Thank you for the recommendation!
The JD Gyms Team 💚

Classificada 5 em 5 estrelas

great

great place in leeds

1 de março de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello - We're glad you enjoyed your experience in our gym. Thank you for your positive feedback; we appreciate it a lot.
The JD Gyms Team 💚

Classificada 4 em 5 estrelas

The gym is good and there are so many…

The gym is good and there are so many equipments and it is spacious.

19 de fevereiro de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello - Thank you so much for the 4‑star review! We’re really glad to hear you had a positive experience. If there’s anything we can do to make it a full 5 stars next time, we’d love to hear your feedback.
The JD Gyms Team 💚

Classificada 4 em 5 estrelas

Really good gym

Really good gym, welcoming atmosphere and good facilities. sometimes a little too busy but it's open 24 hours so it's not a big deal

3 de fevereiro de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello – Thank you for your review. We understand that the gym can get busy during peak hours, so being open 24/7 means we can provide for everyone at anytime! We are happy to hear you’re enjoy using the gym!
Thanks, The JD Gyms Team 💚

Classificada 1 em 5 estrelas

Hate complaining but unfortunately…

Hate complaining but unfortunately there’s been such a lack of management for such a long time now so felt I needed to raise the issues.

Kit Issues:

Leg press out order for 12 weeks now. Unable to keep this in my training programme now as can never get on it on an evening.

Chest press has been out of order for 8weeks. This means having to wait an age on an evening to get on it, if able to at all.

The benches have wheels missing. This has been the case for 5+ months.

All the cable machines have either one or both sides which are faulty. Posters went up on Nov saying all to be replaced in December. This never happened.

The rowing machines rarely have batteries. One has had broken foot straps for well over a year.

The rower in the far corner has not had batteries (with the battery casing and screw left on the floor) for well over 6months.

Both spin bikes on the gym floor have had not footstraps (one broken and left on floor) for 6months+

The Airbike seat twists when sit on it. This has been like this since I joined a year and half ago.

Both ski-ergs have been without batteries on and off for 6+ months+ and both have loose screws at the bases.

There are now no small gym mats- all removed from the studio.

There are now hardly any small plates. Never replaced.

All the cable machines have either one or both sides which are faulty. Posters went up on Nov saying all to be replaced in December. This never happened.

The Swiss ball in the studio has been flats since I joined. Never replaced.

Cleanliness issues:

The kit is thick with dust (rowers especially)

Every evening last week there was used chewing gum in the treadmill drink holders.

Chewed fingernails have been by the heavy weights for 2weeks.

The showers are vile on an evening and weekend. No toilet roll, no hand wash. Last week there was used tissue on the floor which was still there the next morning.

I hate complaining but am now somewhat resentful at paying membership for facilities which are really poorly maintained and to attend a gym which is, unfortunately, really poorly managed.

25 de janeiro de 2026
Opinião espontânea
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hello - Thank you for taking the time to share such detailed feedback. We’re very sorry to hear about the ongoing equipment and cleanliness issues you’ve experienced, as this isn’t the standard we aim to provide. We appreciate you highlighting the specific areas that have been affecting your training and overall experience. Your comments have been passed on to the relevant team.
The JD Gyms Team 💚

Classificada 5 em 5 estrelas
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Leeds Kirkstall gym!
Best wishes, The JD Gyms Team 💚

Classificada 5 em 5 estrelas

An amazing gym

An amazing gym! Good facilities and all clean and nice. But on the app I would love to see when I’ve attended ect

11 de janeiro de 2026
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Classificada 3 em 5 estrelas

Things here have improved a lot…

Things here have improved a lot recently, less machines broken. But one of the two fly machines has been out of action for weeks and weeks.
But generally getting better.
Only complaint now is that the gym is absolutely freezing all the time. The front door is always left open and there appears to be no heating inside. Hopefully this will get fixed soon

8 de janeiro de 2026
Opinião espontânea
logótipo da JD Gyms - Leeds Kirkstall Road

Resposta da JD Gyms - Leeds Kirkstall Road

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

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