When you go after a certain time (mainly night) majority of the machines are shut off... I understand some equipment need times to power off and have a break but its annoying when you pay for the memb... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Im writing this review to see if the owners or management actually care about our gym? ive been a member of this gym since they took it over from exercise 4 less, its a great gym, staff are al... Ver mais
Only just joined this weekend, first visit today ! As a beginner I feel huge anxiety walking into gyms however I LOVE the fact this gym has a ladies only section! I feel this will help build my confid... Ver mais
A empresa respondeu
Pros - great for training free weights/plate loaded/functional, not as many clowns as other gyms in Newport. Natalie is a lovely manager. Cons - Matrix Cardio kit is poop, maybe the staff who train sh... Ver mais
Informações sobre a empresa
Sobre JD Gyms - Newport
Escrito pela empresa
Informações de contacto
Seven Stiles Avenue, NP19 4QQ, Newport, Wales, Reino Unido
- 1633848829
4,1
Bom
307 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da JD Gyms - Newport
We're so glad you enjoyed your time with us!
We strive to provide a welcoming and comfortable environment for our guests. We appreciate your kind words and feedback.
Best wishes
The JD Gyms Team
THE BEST
I joined this gym to improve my strength and it’s the best gym I’ve ever been to.
Lots of equipment, very clean and tidy.
7 de janeiro de 2025
Resposta da JD Gyms - Newport
Thank you for your kind words!
We're thrilled to hear you're enjoying your experience and finding the equipment you need to reach your fitness goals. We strive to provide a clean and welcoming environment for all our members.
Best wishes
The JD Gyms Team
cleanliness
6 de janeiro de 2025
Resposta da JD Gyms - Newport
Thank you for your 5 star review!
Best wishes
The JD Gyms Team
The price of membership being 24 hr…
The price of membership being 24 hr parking good value for money
8 de novembro de 2024
Resposta da JD Gyms - Newport
Thank you for taking the time to leave us a review Gary. We aim to deliver a fantastic experience, at competitive prices so that everyone can head into Newport and smash their goals with us!. Many thanks for providing us feedback. it's always great to know what our members appreciate about our facilities. 👍 💚
No queuing for machine
No queuing for machine, good music and big enough for many people to accommodate.
10 de novembro de 2024
Resposta da JD Gyms - Newport
Hi there Samdarshi. Thank you for taking the time to leave us a review and your comments about our Newport gym. It is important for us to keep learning and improving our gyms for the member experience. Your comments really help with this.
Keep up the great work!
-
The JD Gyms Team
💚
Nice atmosphere very well laid out.
Nice atmosphere very well laid out.
Lots of equipment.
6 de novembro de 2024
Resposta da JD Gyms - Newport
Hi there, thank you for leaving us a review, the team in Newport will be thrilled to see the 5 stars ⭐ The JD Gyms Team 💚
It's not a good gym
27 de outubro de 2024
Resposta da JD Gyms - Newport
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Amazing gym so much equipment
29 de outubro de 2024
Resposta da JD Gyms - Newport
Hi there Tiana. Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Helpful gym and coach Luke offering…
Helpful gym and coach Luke offering information and introductory session.
Great location and facilities.
3 de outubro de 2024
Resposta da JD Gyms - Newport
Hello Julia, thank you so much for taking the time to leave us a review and thee 5 star rating for Newport!
We are loving that you are enjoying the facilities but even happier that Luke has made you feel comfortable in the gym.
We hope you enjoy your fitness journey with us😊
Best wishes,
The JD Gyms Team.
💚
Big space more equipments and clean no…
Big space more equipments and clean no need to wait if someone will leave machine or free weight to start
1 de outubro de 2024
Resposta da JD Gyms - Newport
Thank you for leaving us a review, we love to see the 5 stars for our Newport gym!
The JD Gyms Team 💚
Great staff, great gym.
Great staff, very clean always have a cleaner around, environment is great a lot of people that help out if needed and all around a good atmosphere.
23 de setembro de 2024
Resposta da JD Gyms - Newport
Hi there Charlotte, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Keep up the great work in Newport!
Take care
Thanks, The JD Gyms Team 💚
Should have moved gyms years ago jd…
Should have moved gyms years ago jd brilliant
1 de setembro de 2024
Resposta da JD Gyms - Newport
Hi Chris, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Newport gym! Now you have finally joined after a few years of thought, we hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚
No rowing machines in the Ladies only…
No rowing machines in the Ladies only room.
Of the 4 rowing machines in the upstairs main gym 1 has broken foot straps and 1 keeps reverting back to the main screen so unable to record statistics or progress.
One of the 2 treadmills in the ladies only room has a broken reset button which needs replacing
8 de agosto de 2024
Resposta da JD Gyms - Newport
Hi there
Thanks for taking the time to leave us a review and for giving us some feedback.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.
If you have any concerns about equipment or would like an update on the timescales of when a scheduled fix will take place, please speak with a member of staff in the club or email the manager of your club on newport@jdgyms.co.uk.
Best wishes
The JD Gyms Team
Limited equipment in the ladies gym
Limited equipment in the ladies gym. The equipment that is there is dirty, damaged or rusty. No anti-bac wipes are provided to wipe down equipment after use.
1 de setembro de 2024
Resposta da JD Gyms - Newport
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
No staff on site as far as I could…
No staff on site as far as I could tell. The toilet seat was literally falling off, which is disgusting. Gym equipment good, but quite worn, I will give it the months trial, but they need to sharpen up on basics.
28 de agosto de 2024
Resposta da JD Gyms - Newport
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Weii on my first I day I had…
Weii on my first I day I had difficulty accessing the site but I was seen by a member of staff and assistance was provided instantly. Very impressed
30 de julho de 2024
Opinião espontânea
Resposta da JD Gyms - Newport
Hi there
We're so pleased to hear you received the help you needed! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Clean clean
25 de agosto de 2024
Resposta da JD Gyms - Newport
Hi there
Thank you for your lovely review, it means the world to us 😀
Best Wishes,
The JD Gyms Team 💚
Gym and classes are great
Gym and classes are great, access to the gym through the QR code can be a bit frustrating when it does work
18 de agosto de 2024
Resposta da JD Gyms - Newport
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Take care
Easy to join
Easy to join, good price, great equipment. Cara, wow what a great spin instructor, helpful, and did a great class! Looking forward to coming back again!
12 de agosto de 2024
Resposta da JD Gyms - Newport
Thank you for taking the time to leave us a review. We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍 💚
Good gym but the entrance gives prison…
Good gym but the entrance gives prison vibes
4 de agosto de 2024
Resposta da JD Gyms - Newport
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.