Fantastic gym! It has the BEST classes on, great new equipment and the staff are fab, especially Jenny who puts her all into every class she delivers, by far the best classes I’ve done in any gym! Gre... Ver mais
Localização
Alterar localizaçãoTrimdon Street Retail Park, SR4 6AA Sunderland, England, GB
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Leia as opiniões dos outros
I have always liked JD and have been a member in the past. I recently joined again due to the selection of classes however after my recent body pump class I was reminded why I left. The class was do... Ver mais
A empresa respondeu
Could benefit having someone walk around and actively try to stop people leaving areas a mess, or even working out dangerously and maybe punish the repeat offenders. Has benefitted recently by addin... Ver mais
A empresa respondeu
I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre JD Gyms - Sunderland
Escrito pela empresa
Informações de contacto
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, Reino Unido
- 1917319829
4,4
Excelente
317 opiniões
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New Member January 2025
Great gym, never saw any staff on my first visit. Was asking other members how to work equipment and luckily I saw a friend so now I have a gym buddy, she helped with equipment. Great sauna, everywhere was very clean, brought sanitising wipes with me to use on equipment I used.
24 de janeiro de 2025
Resposta da JD Gyms - Sunderland
Hi there
We appreciate your feedback and are glad you enjoyed the gym's cleanliness and sauna facilities.
We understand your concern about the lack of staff presence during your first visit. We strive to provide excellent customer service and will address this with our team.
Best wishes
The JD Gyms Team
Resposta da JD Gyms - Sunderland
We appreciate your kind words! We're thrilled to hear you enjoyed our range of equipment and found our facilities clean.
Best wishes
The JD Gyms Team
Resposta da JD Gyms - Sunderland
We're delighted to hear you enjoyed your experience at our gym. It's wonderful to know you found our staff friendly and appreciated the ladies-only sauna. We strive to create a welcoming and comfortable environment for all our members.
Best wishes
The JD Gyms Team
Important
Gym is very spacious, clean and neat!
Yet while this could be a personal issue but phone network is pretty bad in the gym’s area and connecting to the wifi is almost impossible from outside the premises which makes me call for the reception every time im at the gym.
I suggest you modify the qr code readers to read the qr even if the phone is not connected to the internet.
21 de novembro de 2024
Resposta da JD Gyms - Sunderland
Hello Ahmed, thank you for taking the time to leave us a review. We are sure the team at Sunderland will be happy with the 4 star rating. However as frustrated as you with the strength of the Wi-Fi to lose a star because of it.
If you have not tried this yet, please be advised, we have been made aware by our development team that reducing animations in the device settings has resolved this issue for some members. This will be under accessibility, vision enhancements and then reduce animations. If this still doesn’t sort it for you, please contact our team at the Contact Centre by raising a ticket through our website. We will be more than happy to look into this further for you, as the app needs to be live when scanning to ensure the validity of use.
Best wishes,
The JD Gyms Team.
💚
Has every thing you need and every one…
Has every thing you need and every one whovi have come across has been so freindly
13 de novembro de 2024
Resposta da JD Gyms - Sunderland
Hi there Grant, thank you for leaving us a review, we are thrilled to see the 5 stars and the team in Sunderland will be loving your comments ⭐
Keep up the great work! The JD Gyms Team 💚
Resposta da JD Gyms - Sunderland
Hi there Sharon,thank you for taking the time to leave us a review. The Sunderland team will be loving the 5star rating! We are over the moon that the team there make you feel that comfortable that you can just ask anyone if you need any assistance!😊
Best wishes,
The JD Gyms Team.
💚
Stagnant Sauna
Having reported the sauna previously in October it still hasn’t been resolved a few of the regular lads who have been training at the gym for a long time have left and moved to One gym in Ryhope , after getting sick off the stagnant water of the sauna.
If you have no intention of fixing the floor maybe get the staff to clean it out 4 times a day so it’s dry.
9 de novembro de 2024
Opinião espontânea
Resposta da JD Gyms - Sunderland
Hi there
Thank you for ending us your feedback.
We understand your frustration with the sauna. We appreciate you bringing this to our attention and are committed to addressing your concerns. We'll look into this matter further and take appropriate action to ensure a positive experience for all our members.
Best wishes
The JD Gyms Team
All the people in the gym make you feel…
All the people in the gym make you feel very welcome and the facilities and equipment are great
29 de setembro de 2024
Resposta da JD Gyms - Sunderland
Hello Jase, thank you for taking the time to leave a review for our team in Sunderland, we are sure they will be loving the 5star rating and your comments!
Best wishes,
The JD Gyms Team.
💚
Could have better machines
22 de outubro de 2024
Resposta da JD Gyms - Sunderland
Hello Ewan, thanks for taking the time to leave a review for our Sunderland gym.
We aim to offer a wide range of equipment for a large/diverse membership base that cover all types of individual goals.
Thanks again for the 5* review!
Best wishes,
The JD Gyms Team.
💚
Gym experience
I have been training at JD gym for some time now, good place to train, I do think it could do with a bit more variety of machines.
One thing that does stand out tho is one of their lovely cleaners Shelby, to the point you can always tell when she's been on days off as the gym is awful. I have never known such a high standard cleaner, dumbbells always put back neatly and in order. All floor area hoovered and moped leaving a fresh clean smell. The tin, the stairs, machines you name it it's all been cleaned.
The bathroom and sauna 10/10 always, again when shelby is in. There is no smell or sticky floors in the sauna, the benches are always kept clean and wiped down, the toilets are always full with toilet paper and the soap machines are always full. I could go on.
She is super friendly and always there to lend a helping hand. She is a credit to that gym 😊
17 de outubro de 2024
Opinião espontânea
Resposta da JD Gyms - Sunderland
Hi Becca, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Sunderland gym and we will be sure to pass this onto the management team with your glowing review of our amazing Shelby! It is always great to hear how our team members make the gym experience that much better for our members! The JD Gyms Team 💚
Resposta da JD Gyms - Sunderland
Hi there Giorgos . Thanks for the 5star review! Glad to hear that you are enjoying the gym (and sauna of course) keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Cleaning staff in Jd gym Sunderland
I been going to jd gym Sunderland for about 5 years, and I would never leave this gym. The gym is big, friendly staff and very clean. The cleaning staff are amazing especially Shelby. She gives 110 per cent and always happy and smiley ☺️ no matter what. X
4 de outubro de 2024
Opinião espontânea
Resposta da JD Gyms - Sunderland
Hi Gemma, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Sunderland gym and we will be sure to pass this onto the team, as it is important for Shelby to know what great impact she is having on the member experience!
Thank you for your loyalty! The JD Gyms Team 💚
Great clean environment
Great clean environment with lovely helping staff. My only suggestion would be to bring some 2.5 kg plates because they are really important.
1 de outubro de 2024
Resposta da JD Gyms - Sunderland
Hi there Thank you for taking the time to leave us a review and your comments about our Sunderland gym. It is important for us to keep learning and improving our gyms for the member experience. Your comments really help with this.
If you have some specific requests for your gym, please feel free to mention this to a member of the management team in club for them to approach it with our wider team.
Best Wishes The JD Gyms Team
💚
Re-joining gym
All great so far, re-joining was simple and easy. Attended two classes over the weekend, was made very welcome by Stacey, our instructor. Classes were great.
27 de setembro de 2024
Resposta da JD Gyms - Sunderland
Hi Claire, thanks for the 5star review! It's great to hear your enjoying being back in the classes at our Sunderland gym. Great to know that you were able to re-join without any issues, we like to make it nice and easy so you can save all your hard work for Stacey's classes 😊💪 Keep up the great work👍 The JD Gyms Team 💚
Great gym. Levi Brown PT
I've been a member of J D Gyms Sunderland since they took over from Xercise4less. It's a massive gym set over two floors and has all the equipment you could ever need/want.
However, what makes the place really special is every member of staff. The manager, Jonny, is great. I'm in the gym most mornings and he'll always pass the time of day with me as well as be on hand to answer any queries I might have.
A special mention must go to my personal trainer Levi Brown. I'm not the youngest or healthiest person in the gym by any means but since I started using Levi last October, I've learned so much from him. His knowledge of health/fitness/anatomy is incredible and he can use this to give bespoke training sessions which have really helped me along the way to achieving my fitness goals.
An all round great gym 😃
20 de setembro de 2024
Opinião espontânea
Resposta da JD Gyms - Sunderland
Wow! Thanks for the 5star review and comments. We really don't know where to start! Jonny and his team will absolutely love these comments as they take great pride in their gym and will always try to improve the member experience in Sunderland.
We love to hear that you are smashing your goals with Levi as well, keep up the solid work 💪
We will make sure to pass on your amazing comments to the team 😀 Best Wishes, The JD Gyms Team 💚
Levi Brown- PT
I have been having PT sessions with Levi Brown, and I've noticed a real difference since. He doesn't just recycle workouts, they are personalised to what I'm looking to achieve. He pushes me to get the most out of each exercise, but in a way that makes feel comfortable and capable. He explains things in a way I can understand, and always happy to answer questions I have. In all honesty, he's a fab PT and wouldn't go anywhere else. Plus, my calves have really popped since doing leg days with him!
11 de setembro de 2024
Opinião espontânea
Resposta da JD Gyms - Sunderland
Wow! Thanks for the 5star review and comments. It's really made our day! This is exactly what we want to hear from our Pt's and the service they are providing to our members and helping you to achieve your goals. We will be sure to pass on your rave review of Levi to thee management team in Sunderland.
😀 Best Wishes, The JD Gyms Team 💚
Great Fitness classes
I joined the sunderland jd gym around 3 weeks ago, I don't really use the gym machines much as I joined to try the classes which is where I met jenny step, she is amazing she is the reason I have continued to keep going.
13 de setembro de 2024
Opinião espontânea
Resposta da JD Gyms - Sunderland
Hi, thanks for the 5star review! It's great to hear your enjoying the classes at our Sunderland gym. Specifically with Jenny, this is becoming a common theme with her classes, which we are loving and will be sure to pass on the kind words to the club management team. Keep up the great work👍 The JD Gyms Team 💚
Gym virgin
It was my first time using a gym the staff were super helpful taking into account my ailments. The customer’s were very helpful too.
I was very nervous but the young man ( member of staff) who talked me through everything soon put me at ease. Can't wait to try some classes and go back
12 de setembro de 2024
Resposta da JD Gyms - Sunderland
Hi there Natalie. Thank you for taking the time to leave us a review - we absolutely love to hear this type of story for anyone coming into one of our gyms for the first time. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience at Sunderland.
They love their classes there as well, so you are in for a treat 😊
Keep up the great work ! 💪 The JD Gyms Team 💚
Equipment
There’s a good amount of each cardio machine meaning at the times I have visited I haven’t had to wait for anything. I haven’t used the weights area yet.
The changing rooms look clean as do the toilets.
I would like it if there was cleaning supplies to wipe down machines before and after use
30 de agosto de 2024
Resposta da JD Gyms - Sunderland
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit.
Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚
Best wishes
The JD Gyms Team
Resposta da JD Gyms - Sunderland
Hi there
Thank you for taking the time to leave us a review.
We are delighted to hear you love our gym as much as we do!💚
Thank you for providing us feedback!
Best wishes
The JD Gyms Team
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