Fantastic gym! It has the BEST classes on, great new equipment and the staff are fab, especially Jenny who puts her all into every class she delivers, by far the best classes I’ve done in any gym! Gre... Ver mais
Localização
Alterar localizaçãoTrimdon Street Retail Park, SR4 6AA Sunderland, England, GB
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Leia as opiniões dos outros
I have always liked JD and have been a member in the past. I recently joined again due to the selection of classes however after my recent body pump class I was reminded why I left. The class was do... Ver mais
A empresa respondeu
Could benefit having someone walk around and actively try to stop people leaving areas a mess, or even working out dangerously and maybe punish the repeat offenders. Has benefitted recently by addin... Ver mais
A empresa respondeu
I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre JD Gyms - Sunderland
Escrito pela empresa
Informações de contacto
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, Reino Unido
- 1917319829
4,4
Excelente
317 opiniões
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My return to JD Gym in over 5 years
My return to a membership in JD gym as a member first time in over 5 years. Post Covid, last 3 years, I had a multi core membership at nearby PureGym. While the Gateshead/Newcastle gyms were good, last 6 months local Sunderland PureGym went downhill with no atmosphere and very dirty changing rooms. Switched to local JD gym, cheaper and nearer. Now it is 24 hours which it wasn't 5 years ago. As always loved the equipments, boxing bag, and sauna the two things PureGym don't have ever. Changing rooms were far cleaner in JD even on a Sunday afternoon. Loved the atmosphere
1 de setembro de 2024
Resposta da JD Gyms - Sunderland
Hi there
Welcome back 😀
We're so pleased to hear that you are enjoying our facilities! Especially the additions of the sauna and boxing bag that you didn't have in your previous gym.
Best Wishes
The JD Gyms Team 💚
Resposta da JD Gyms - Sunderland
Hi there
We're so pleased to hear you love our gym as much as we do and that you are enjoying the classes! It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Back in the area
Back in the area from Canada for a few weeks so taking advatage of JD Gyms again. The membership update was seamless thanks to compentant staff.
Like the atmosphere and size of the facility.
21 de agosto de 2024
Resposta da JD Gyms - Sunderland
Hi there
Welcome back and thank you for the 5 star review and comments, we really appreciate it 😀
Best Wishes,
The JD Gyms Team 💚
I want to quit
23 de julho de 2024
Resposta da JD Gyms - Sunderland
Hello
Thank you for your feedback.
To cancel your membership, you simply visit the website and raise a cancellation ticket. I have included the link below:
https://www.jdgyms.co.uk/general-enquiries-form/
We ask that your direct debit remains live until the cancellation has been processed by one of the customer service team. We hope the above is helpful. If you need any assistance with this matter, a member of staff at your gym will be more than happy to help you.
Best wishes
The JD Gyms Team
Very helpful and informative staff
Very helpful and informative staff, special shout out to PT Levi, always ready to answer any questions, go through how to use the machines correctly and general all round fitness guru.
26 de julho de 2024
Resposta da JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Resposta da JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Great gym with top-notch equipment…
Great gym with top-notch equipment and a clean, motivating atmosphere. Friendly staff and a variety of classes make every workout enjoyable and effective. Highly recommend for anyone looking to stay fit and push their limits
20 de julho de 2024
Resposta da JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Avarage
Gym and equipments was good. But the changing room toilets and sauna was stinking every time. I never seen any housekeeping staff tho clean it. Very bad odour.
9 de julho de 2024
Resposta da JD Gyms - Sunderland
Hi there
Thanks for the 3 star review and comments. 😀 Your feedback really helps us improve our member experience!
Best Wishes,
The JD Gyms Team 💚
Resposta da JD Gyms - Sunderland
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Great gym have a good work out great…
Great gym have a good work out great location
1 de junho de 2024
Resposta da JD Gyms - Sunderland
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
far to busy
Unable to work out as it’s far to busy this is down to the times I can attend due to work shifts so I have requested to cancel both mine and my daughter membership as were within 14 days followed the process and had no response
27 de maio de 2024
Resposta da JD Gyms - Sunderland
Hi there
Thank you for taking the time to leave your review.
We are very sorry to hear of your experience. Our Customer Service Team are experiencing higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.
Once again, please accept our apologies for the inconvenience this is causing you.
Best wishes
The JD Gyms Team
Combat Sport Equipment/Areas
It would be great if all JD Gyms could install more equipment for combat sport athletes, things like grappling dummies, grappling mat areas, speedbags, kickboxing ring, octagon etc.
31 de maio de 2024
Opinião espontânea
Resposta da JD Gyms - Sunderland
Hi there
Thanks for taking the time to leave this review, we are delighted to see the 5 stars ⭐
We appreciate your feedback and will take this on board when planning improvements to our gyms!
Best wishes
The JD Gyms Team 💚
JD is handy to where I live and the…
jD is handy to where I live and the fact that it is open 24/7 is the clincher for me as I have little time to exercise as much as I would like ...around a great place .
21 de maio de 2024
Resposta da JD Gyms - Sunderland
Hi there
Thanks for the 5vstar review! Glad to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Resposta da JD Gyms - Sunderland
Hi there
Thanks for taking the time to leave us a review and for providing us with your feedback. It's great to hear you enjoy using the gym overall!
Best wishes
The JD Gyms Team 💚
Fantastic atmosphere for work out
Fantastic atmosphere for work out. Best in Sunderland
18 de maio de 2024
Resposta da JD Gyms - Sunderland
Hi there
Thanks for the 5vstar review! Glad to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Their app is rubbish
The app they have, cannot even generate the QR code properly. I had to ask and wait for the staff at my first time as there is no other way to enter without the qr code. Very frustrated.. I switched to them from puregym and frustrated in the first day..
And the gym itself is not up to the mark,
22 de maio de 2024
Resposta da JD Gyms - Sunderland
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
gyms not the biggest
gyms not the biggest, could do with more space and shown how to use equipment more.
18 de maio de 2024
Resposta da JD Gyms - Sunderland
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Lovely gym to go to
Lovely staff , very helpful . And they made me feel very welcome when joining in on classes for the first time
1 de maio de 2024
Resposta da JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Provide Gym equipments instructors for new comers
Great gym center and nice gym equipments.
There should be an instructor to help new members around the gym to teach them how to use each gym equipments to avoid injuries and damages to gym equipment.
29 de abril de 2024
Resposta da JD Gyms - Sunderland
Hi there
Thank you for leaving us a review!
If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch.
Best wishes
The JD Gyms Team 💚
Resposta da JD Gyms - Sunderland
Hi there,
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
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