Jende IndustriesOpiniões 

64
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Stay away from JENDE! Their customer service is terrible. I have contacted JENDE regarding faulty (major) part of the system and even though they have admitted the part was faulty in their first gener... Ver mais

Classificada 5 em 5 estrelas

The service is excellent, insightful and guiding to what you need and not selling what you don’t need or won’t benefit from. The knives are excellent, razor sharp and Tom is very genuine in helping.... Ver mais

Classificada 5 em 5 estrelas

I’ve never once trusted a company as much as I trust Jende- top of the line products, and Tom is an example of a great business owner who truly cares about each customer and will treat you right. I’ve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would def recommend Jende Industries, I had a good experience ordering from them and there products are actually good. I bought the kangaroo strops and the diamond emulsions, the emulsions are not t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de utensílios de cozinha
  2. Loja de móveis

Escrito pela empresa

Jende Industries is currently an international company with facilities in the US, Australia, Malaysia, and Taiwan. Ironically, we had no intentions of becoming a sharpening-based company. But as fate would have it, in 1999 we started sharpening (poorly) and fell into the rabbit hole - deeply. Fast forward after several years of trial and a whole lot of error, and Jende Industries was started in 2004 with a single product - the Jende Reed Knife. The name and the knife quickly became associated with sharpness and quality in the world of oboe, bassoon, and clarinet. From there we branched out into different realms of sharpeningdom, including kitchen knives, woodworking, scissors, and straight razors; and despite getting kicked off all the hip forums and discussion lists of the day, started becoming known as a respectable source of sharpening knowledge and equipment.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(64)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Stay away from JENDE

Stay away from JENDE! Their customer service is terrible. I have contacted JENDE regarding faulty (major) part of the system and even though they have admitted the part was faulty in their first generation of systems and promised to replace the faulty part, they never did that. I chased JENDE company for more than a year now, send dozens of e-mails, messages through social platforms but it never worked. JENDE promised to send the faulty part three times but they never kept their word. JENDE is one of the worst company that I have dealt with.

10 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The service is excellent

The service is excellent, insightful and guiding to what you need and not selling what you don’t need or won’t benefit from. The knives are excellent, razor sharp and Tom is very genuine in helping. Jende was extra courteous is providing some customisation solutions which was helpful and sourcing some out of ordinary products.

This is true customer centric service and I’m amazed with the knives. Very happy.

15 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The customer service is amazing

The customer service is amazing. They were willing and able to answer any and all of my question at almost any hour of the day. They treated me with respect and were wiling to help. The products I received were AMAZING. From steps to emulsions to stones. Everything was well packaged,labeled and had high fir and finish. I am definitely using them again.

2 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Jende earned a lifelong customer today

The Jende guys really know their stuff when it comes to sharpening and their products. I think I wasted about 2 hours of their time asking all kinds of questions, and they even sent me microscopic pictures to show how each product changed the edge. Freaking mind-blowing, let me tell you. Even though they are much more experienced at sharpening than I will ever be, I felt I still got treated as an equal. Every recommendation was meant to get me what I needed rather than what they wanted to force me to buy. They earned a lifelong customer today.

30 de junho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

BUYER BEWARE.

System was not as stated in terms of design, manufacturer and functionality.

Poor customer service. Vendor is just requesting a customer review after a purchase that occurred 3 years ago. The took my money and ran.

1 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Jende's reed knives are the best

Jende's reed knives are the best! They are easy to sharpen and provide the best detail on my reeds. I have also had the best experience sharpening with the coin system! I totally recommend them!

17 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Top notch service, great products

I spent countless hours watching UToob videos and reading reviews on sharpening systems and decided to go with the Hapstone V7. I emailed Jende and then called them and they helped me get what I needed. The results are amazing. Everything in our home that has an edge on it is now wickedly sharp. We are an outdoors activity family engaging in hunting, fishing, camping and I’m a retired chef so my knife collection is fairly extensive. Every conceivable type of steel is represented in our collections and the Hapstone has handled them all. The only exception is recurved knives. The flat stones just aren’t made for that blade style, but I only have one so it’s not a big deal. Long story short, buy from Jende. You’re going to be happy.

17 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

I will be a repeat customer

Their website was having issues but I was able to message them and they took my order that way. Great service and I am very happy with the supplies I purchased. They had what no body else did. Thanks guys!

17 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

High quality shopping

Quick and easy shopping with some highly knowledgeable people. The products are great quality and I highly recommend Jendi Industries.

11 de abril de 2019
Opinião espontânea
logótipo da Jende Industries

Resposta da Jende Industries

Thanks, we always try our best!

Classificada 1 em 5 estrelas

Bad ,was not happy !

Bad – unacceptable !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

10 de abril de 2019
Opinião espontânea
logótipo da Jende Industries

Resposta da Jende Industries

No clue what was wrong as we have never had an Email follow up or a complaint. What was the issue?

Classificada 5 em 5 estrelas

Honest

Honest, down to Earth and totally customer focused. For every one of your problems, they have a solution. They stock only the finest quality products and stake their reputation on them. A pleasure to do business with.

10 de abril de 2019
Opinião espontânea
logótipo da Jende Industries

Resposta da Jende Industries

Just like the used car you bought and as you drive off the lot the engine falls out. That is Jende :) Thanks we are glad you are happy!

Classificada 5 em 5 estrelas

I’ve never once trusted a company as…

I’ve never once trusted a company as much as I trust Jende- top of the line products, and Tom is an example of a great business owner who truly cares about each customer and will treat you right. I’ve bought dozens of stones and films from Jende and have never been disappointed . Each stone is very flat and presented well. Shipping does occasionally come from Taiwan so don’t be surprised if your package gets delayed, but it is well worth it to deal with such an upstanding company .

10 de abril de 2019
Opinião espontânea
logótipo da Jende Industries

Resposta da Jende Industries

Really humbled by this review. From all of us here thank you!

Classificada 5 em 5 estrelas

A solid and credible dealer

A solid and credible dealer. If you happen to talk directly with Tom Blodgett, you'd be communicating with one of the top guys in the world.

9 de abril de 2019
Opinião espontânea
logótipo da Jende Industries

Resposta da Jende Industries

Thanks, Tom is definitely one of the top worst and most unpleasant people in the world we would agree! :)

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