Jimmy Lion Opiniões 

Honestly, I was really scared reading all these negative comments about not receiving the products and an incredible bad customer service.

Maybe I was very lucky, but my order was delivered within less than one week. I received follow up mails, so I knew exactly where my package was.

I would recommend!

Calcetines muy molones pero sistema de devolución inspirado en Atapuerca. Pésima gestión de las devoluciones. Piden al cliente que sea el que se desplace y page la devolución de artículos.

La comunicación y el marketing serán muy buenos, pero se han olvidado de trabajar la experiencia de compra del cliente. No solo escribo reseñas, sino que os doy la clave para mejorar. ¡Valgo un imperio!

No me ha gustado varias cosas de esta marca.
- ofrecimientos de descuentos que no son tales, típicos correos de disfruta este regalo por ser tú durante x tiempo... que resulta que a la hora de pagar , por ser tú ... no lo puedes usar.
- descuentos que se marcan , pero que a la hora de pagar ... se inhabilitan y se realizan cargos sin el descuento que si acabas de ver en pantalla.
- tiempo de envío muy largo. A pesar de todo esto , compré mi pack de calcetines para reyes, comprados el día 1 de enero y no llegaron hasta el 8 de enero, obviamente un regalo inservible. Comentar tb que no creo que sea solo un problema del transporte a priori, ya que según pude ver en el estado del pedido , el mismo no fue recogido por la empresa hasta el día 4...no sé quién falla
- Una vez recibidos, la verdad que me esperaba otra cosa, una mejor presentación , una caja para entregar, pedí 4 calcetines, esperando que vinieran en un pack , o en una cajita ... algo presentable , dado el precio de los calcetines.. y no.
- gastos de devolución asumibles por el cliente...aún así procederé a la devolución de los productos , pero no volveré a comprar en esta marca

A todas luces no lo recomiendo

Ho acquistato 6 paia di calze prima di Natale
Arrivati nei tempi prestabiliti
Rapporto qualità prezzo buona

I ordered a gift box for a friend, she wanted to exchange it since she preferred a different design. Their return/exchange policy is rubbish. They ask you to send the socks back to Spain at your expense (20 Euros in my case!) No exchanges even if you live near the store, which I do. Not having a reasonable return/exchange policy is a huge customer service fail!

The socks with single design are printed as left sock only. The company claims this is across the board. It looks like you couldn't find your right sock. If you want to return it, you are on the hook to mail them back to madrid spain, no shipping label provided.

Ha bajado mucho la calidad. Antes entregaban los packs con una bolsa de tela, ahora los calcetines van tirados directamente en un embalaje. Con un pedido de más de 80€ me parece una tomadura de pelo y más cuando atención al cliente te contesta que ya no dan las bolsas por qué quieren ser más sostenibles. De verdad una bolsa de algodón reutilizable como la que dabais no es sostenible? Calcetines carísimos y encima ahorrando coste en pequeños detalles que hacían la diferencia y escudándose con el medio ambiente. No volveré a comprar ninguno más.

Took over 3 weeks to arrive... which would have been okay if i had been given a clue that it would take THAT long. Items were for a holiday -- missed that holiday by a week.

Socks are also quite thin.

Servicio online no confiable, y lo que es peor, PUBLICIDAD ENGAÑOSA sobre los tiempos de entrega, imagino que muchos habéis caido en la trampa publicitaria de regalos que llegarían antes de navidad... en mi caso fue así y como es obvío NO llego, un día antes indicaron un robo de mercancia en el reparto, lo cual es bastante conveniente si quieres dar una excusa, pero ¿Es real? no lo sabemos al ver las reseñas no cumplen con los tiempos de entrega... encuentro poco etico que sea el eslogan de la campaña y el elemento decisivo de compra. POCO CONFIABLE PARA LOS CLIENTES 👎🏼

La serietà di un'azienda si valuta anche dalle politiche di reso. Che in questo caso sono vergognose: è tutto responsabilità dell'acquirente (compreso trovare un corriere a cui affidare il pacco); spese di spedizione molto alte (nel mio caso pari a metà della somma spesa) che vengono detratte dal rimborso indipendentemente si effettui una sostituzione o un reso. All'interno del pacco non è inoltre presente nessuna fattura/bolla di reso. Questo è il secondo ordine che faccio (il primo è filato liscio) ma non ne seguiranno altri.

I placed an order before Christmas but for some reason the package got stuck in Madrid for 4 days. I did the error to read the reviews after the purchase so I panicked a bit and rushed to send an email + a comment on their Instagram page.
They were actually super kind and helpful, the next day I received an email from GLS with a new tracking and they delivered in 2 days. Socks are extremely beautiful and good quality.
Surely they could manage the shipping process a bit better and just give customers real shipping time. I’ll order again.

Like others, I ordered early for a gift, Dec 8th for me seeing my order would be delivered before the holiday. It didn’t arrive and tracking useless. This was my gift to someone I couldn’t replace because of financial issues so they ended up getting nothing thanks to this horribly ran company or scammers. Contacted customer service asking about order,no answer. Commented on their Facebook and they messaged asking for my order number. Then they sent an email saying they are looking into it. This seems to be a trend with them. I asked for a refund twice and nothing. This is unacceptable. It doesn’t even matter where my order is or isn’t,if anything was ever even shipped. They said before Christmas and say nothing about being out of the country. I want a full refund. Nothing else can fix this issue at this late of date. Do not order from them. They are horrible. Will be reporting to BBB too if the issue isn’t fixed.

Had no idea that shipping would be from overseas when I ordered from Jimmy Lion US. Have been waiting patiently for my order which should have arrived by now, however, the only tracking info that is being shown is Departure to Destination Country for the past 6 days. This was supposed to be a Christmas gift which now means I need to find another gift at the very last minute. Asked for a full refund. Very frustrated and disappointed.

Absolutely avoid at all costs! No mention on their site that products are sent from overseas. Ordered 14 days before Christmas from a site that looked like it was UK based. Still waiting on delivery of the order and have a weird German based tracking notice so defintely won’t be here by Christmas. There are other UK based sites selling the same products but with higher postage… order from them because they are UK based and these time wasters are best avoided!!!

My order was confirmed 12/12. Still no tracking # or info and it is 12/23. They were supposed to be Christmas presents but oh well. I've not had the time to reach out to customer service Because Busy With Preparing For The Holidays, but I am assuming that will be a hassle, too. Order at your own risk. Cannot even attest to sock quality because I don't have them. Businesses like this is the reason Amazon is still used on the daily. Why support independent companies when they aren't reliable? If I could give 0 stars, I would.

My experience with Jimmy Lion is similar to others - mailing time!. Ordered socks on December 8. Tracking stopped on December 14 when the package entered the U.S. They didn't seem to know where the package went. I asked for a full refund since the socks were a Christmas present for my nephew and I had to go out and buy something else for him,

Arnaque !!!!! A fuir impérativement les livreurs ne livrent pas les commandes et pas de service client ! N’achetez surtout pas

Fanno veramente schifo! È dal 4 dicembre che aspetto il pacco pagato 50 euro ad oggi non si ha notizia....sto contattando ogni giorno ma nessuno mi risponde se non qualche email dicendo che l'ordine non corrisponde alio indirizzo o che è fermo chissà dove. Sapete se c'è un modo per denunciare?

Avoid using Jimmy Lion - your order will either be delayed or lost.

I ordered socks for a Christmas present (from the UK). Delivery is charged at £6 and the guideline given is 3-6 days. After 4 days of not hearing anything about my parcel delivery, I contacted customer services. I received no answer. I contacted them a further 3 times. Still no answer. I contacted them a 5th time to be told " Unfortunately, after checking with the carrier, they have confirmed the parcel has gone missing."

I have been offered a full refund and am concerned how long that will take.

This company is very good at a couple of things: marketing their fun+funky socks and taking your payment. Unfortunately, after payment has been taken, you’ll never see the socks, the communication is poor, the delivery of goods is non-existent and the customer services is poor. Avoid.

Would give a zero rating if I could. I’ve emailed customer service twice and no reply. Tracking link does not work. Do not waste your money. You will not get your merchandise in a timely manner.