JMOJO Opiniões 

145
•
TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I bought 3 items from this company, 2 pairs of joggers and a denim shirt, I wore 1 pair of joggers for 2 days before finding a hole next to the pocket, I contacted them, returned the product, then I... Ver mais

Classificada 5 em 5 estrelas

I had never heard of this company before but googled a green jeans jacket and found what I wanted, sold by this company (so I checked here and found a lot of positivity). It has arrived, much earlier... Ver mais

Classificada 1 em 5 estrelas

Can’t believe they have to review your return request before they will issue returns labels and only give 14 days to return!!! Terrible behaviour especially when they don’t give proper description o... Ver mais

Classificada 5 em 5 estrelas

Quality of the products one concern the delivery was left at the back of the bungalow in plain sight were on holiday other deliveries are placed in our greenhouse or cold frame if we are not at home b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

JMOJO is a online fashion retailer specialising in denim, striving to become experts in all clothing. We design and manufacture all of our products in-house, which means we're able to bring you high quality products at affordable prices. Visit us online and say hello!


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

145 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(145)

4 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good Quality but chose size Carefully

The item I ordered was good quality and delivered on time. Unfortunately the size I ordered was too small so I had to return it.
Highly recommended as I have bought from JMOJO previously.
My advice would be if unsure about which size go for, size up, not down

28 de março de 2023
Classificada 5 em 5 estrelas

Price was great

Price was great, quality amazing and delivery quick. I'm very happy with my purchase and look forward to ordering again in the future. Would definitely recommend the camo cargo jeans!! 😍

17 de março de 2023
Classificada 1 em 5 estrelas

This is ridiculous it is ripped from…

This is ridiculous it is ripped from the back

7 de janeiro de 2023
logótipo da JMOJO

Resposta da JMOJO

Hi Farah. We're very sorry to hear you've received a damaged product. Please contact us at contact@jmojoco.com and we can help you get this issue resolved right away.

Classificada 2 em 5 estrelas

Sweatshirt & Joggers - Odd Sizing

Fast delivery service. The items arrived earlier than expected.
Only downside were the sweatshirt and logging bottoms bought in size medium. Sadly, neither looked anything like the photos. The sleaves were too short and neck too wide on the top. Couldn't fit in the jogging bottoms. They were overly skinny and very low hung half my backside was uncovered! As the items were bought on sale. The postage was more expensive than the cost, so gave them away to charity.

2 de dezembro de 2022
logótipo da JMOJO

Resposta da JMOJO

Hi there! Thank you for your valuable feedback, we use such feedback to continually improve our products and service so it means a great deal to us. We hope to see you again soon and if you need anything please don't hesitate to contact us.

Classificada 5 em 5 estrelas

Good quality and fast delivery

I was having doubt at first but All the hoodies, jumpers and joggers I got are so nice and thick, serving its purpose. True to size.
Customer service is topnotch, quite responsive and delivery came faster than I expected.

3 de dezembro de 2022
Classificada 1 em 5 estrelas

careful! please read terms and conditions before a purchase

I had ordered and paid for next day delivery. order didn't arrive and when I contacted the customer service he said "you should have read the delivery details properly" and blamed me for the delay.

"it's next day delivery once dispatched" what a joke! and also website mentions same day dispatch if you order before 2 pm but it never got dispatched until I chased them. like he said maybe I should have "read it properly"

order was delivered late and now there is no reply to any of my emails. I have sent them maybe 10 emails by far.

30 de novembro de 2022
Classificada 5 em 5 estrelas

Great clothing!

I bought a beautiful, well fitting denim jacket. The quality is high and the measurements are true to size of product. Fast delivery! Great company many thanks!

29 de outubro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I booked with royal mail to pick my…

I booked with royal mail to pick my returned items they failed to do so even when they missed the date of collection. I am stuck with item that I should have returned which now have passed its return date

15 de outubro de 2022
logótipo da JMOJO

Resposta da JMOJO

Hi TD.

I'm very sorry to hear that Royal Mail let you down in collecting your return. The return expiration date only applies for initiating a return request. Meaning you can still return your item back to us for a full refund, so don't worry. You can also still take your return to a Royal Mail delivery office and they will accept it.

Please contact us at contact@jmojoco.com to discuss this in more detail and we can ensure you still get a refund. I hope this helps.

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