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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Was told on test drive the car had full service history which would be provided, once sale was complete, I literally had to harass to get any sort of response or documentation. Worst after sales servi... Ver mais

Classificada 5 em 5 estrelas

recently visited to see jake and part exchange ex my first car I got from jmv for a newer model, couldnt be happier and jake was a pleasure to deal with... such and nice non pushy young man. made the... Ver mais

Classificada 5 em 5 estrelas

I couldn't recommend these enough, I was so stressed about finding a car and John has managed to find me a car that has fit my criteria, rang me up straight away and got me in to have a look, the perf... Ver mais

Classificada 5 em 5 estrelas

Really helpful and friendly service from Luke and Tom would definitely recommend, made the whole process a lot smoother and less stressful. Couldn’t be happier, Thankyou gents.

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3,5

Aceitável

TrustScore: 3.5 em 5

52 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as opiniões

(52)

49 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Saw Luke

Saw Luke
Very thorough with the car and the deal walked out the same day with a car very happy!

17 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolute great experience had such a…

Absolute great experience had such a laugh and good time with Luke he helped me out with sorting a new car for me and helping exchanging my old focus. Got a great green sirocco. Happy with everything. If you need a new car go down to jmv got some great cars there and ask for Luke.

30 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely outstanding service from…

Absolutely outstanding service from start to finish. The team were friendly, knowledgeable, and never pushy, making the whole process stress-free and enjoyable. They took the time to answer all my questions and made sure I drove away in the perfect car for my needs. Everything was handled professionally and efficiently, with great communication throughout. I couldn’t be happier with my experience and would highly recommend this dealership to anyone looking for quality cars and excellent customer service.

23 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I wouldn’t recommend

At the time of collection, the tailgate was not operating correctly. I was advised this was likely due to a flat auxiliary battery and that it should resolve after driving, with reassurance that the dealership would cover any work if the issue continued.
Further repairs were required, and although there was some delay and I had to follow up several times, the dealership did ultimately cover the cost as agreed. Communication throughout this process was inconsistent, which made it more frustrating than it needed to be.
Two months later, while the vehicle is still under warranty, it now requires replacement of both the main and auxiliary batteries. I understand batteries are not typically covered, but given the ongoing battery-related issues since purchase, I was disappointed that no goodwill contribution was offered.
I also tried on two occasions to discuss my concerns with another member of the team but did not receive a response. Overall, the aftersales experience has fallen short of expectations.

13 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve just got myself an Audi S3

I’ve just got myself an Audi S3, and John has been absolutely fantastic throughout the whole process. Through no fault of JMV, the finance company provided incorrect information, but John went above and beyond to resolve everything and make sure I was able to get the car. His support and dedication were outstanding, and I couldn’t recommend the company highly enough. A great team and I’m very grateful for all their help.

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service! I bought a car from JMV and was highly impressed with the efficiency and quality of the service from the moment I walked in the showroom to collection of my car. It was a pain-free process and they did everything to accommodate my needs. I would definitely recommend them.

7 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

No pressure sales

From the 1st phone call through to collecting my car the service I received from Paul and Nick at JMV Cars Shorne was extremely polite.
They were in no way pushy , as we are not close and could not visit for a few days they offered me the chance to reserve the car for just £250. They then arranged all the finance , had the car prepared ready for me to view.
On collection day we arrived was made to feel very welcome and made coffee. Was given keys to the car to look around in our own time with no pressure.
Was very happy with the car they insisted we test drove the car all before any final decision was made.
We completed the paperwork took out the extended warranty and drove away very happy.

Thank you for making our car buying very easy and pleasant Paul and Nick.

6 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Would not recommend

I recently visited this used car dealership and my experience was extremely disappointing. From the moment I arrived, the sales approach felt very pushy and high-pressure, giving me barely any time to properly inspect the car. I felt rushed and cornered into making decisions before I was comfortable.

They also insisted on a non-refundable deposit far too early in the process, which came across as bullying. What concerned me even more was that after negotiating the price, it seemed like certain parts and tyres were swapped out, supposedly to make up for the discount. This left me feeling misled and unsure about the vehicle’s true condition.

Some of the information I was given during the sale turned out to be incorrect or confusing, and once the purchase was completed, the dealership became nearly impossible to reach. Post-sale communication was essentially nonexistent, and getting any help with faults or issues has been extremely difficult.

Overall, based on my experience, I absolutely would not recommend dealing with this dealership. I left feeling that I couldn’t trust their process, their communication, and integrity.

29 de novembro de 2025
Opinião espontânea

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