The Jo & Joe Collection Opiniões 

233
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The website is so easy to use, the delivery is always fast and the shoes are fabulous. They are so comfortable it is like putting a pair of gloves on. They are fantastic value for money, beautifully m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My husband first got these slippers about 7 years ago, got them from york christmas market for him as a christmas present, has had them ever since as he finds them very comfortable, got this recent pa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought another pair of shoes for my elderly mother. She loves them. Bought her first pair at local garden centre. Now buy direct online. Shoes are great quality and value for money. Would highly recom... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic shoes, so very different. Came across Jo and Joe at my local garden centre where I purchased two pairs of rather trendy shoes at a very reasonable price. I decided to go one step further and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

233 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(233)

174 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Highly recommended

I have now bought three pairs of shoes from Jo & Joe and have been very satisfied with my purchases. They are stylish comfortable well fitting and extremely good value for money - what more can I say.

30 de agosto de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Thank you so much for your kind words and continued support! We’re thrilled you love our shoes and really appreciate you coming back to us.

Classificada 5 em 5 estrelas

Excellent customer service

Easy to order items from the website and quick delivery service too.
On this purchase the item I wanted was discovered to be out of stock, but they emailed me to explain and offered an alternative. Would definitely purchase from Jo & Joe's again.

11 de agosto de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Thank you so much for your kind feedback! We’re delighted to hear you found our website easy to use and our service quick and helpful. We’re sorry the item you originally wanted was out of stock, but we’re glad the alternative worked out for you. Your support means a lot to us, and we look forward to welcoming you back to Jo & Joe’s again soon!

Classificada 5 em 5 estrelas

Lovely slippers

Lovely slippers, quick free delivery, excellent!

9 de agosto de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Thank you so much for your kind words! We’re delighted you love the slippers and that your order reached you so quickly. 💫

Classificada 5 em 5 estrelas

Bought as a gift

Bought as a gift, good service and communication

6 de agosto de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Hi Cynthia,

Thank you for your kind review! We're so glad to hear you were happy with the service and communication. We hope the gift was well received and brought a smile!

Classificada 5 em 5 estrelas

Speed of delivery was great

Speed of delivery was great, didn't have to wait long at all. Sandals fit like a dream and are so comfortable.

29 de julho de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Hi Susan

Thank you so much for your lovely feedback!

We're so pleased to hear your sandals arrived quickly and fit like a dream. Comfort is exactly what we aim for, so it's fantastic to know you're happy with your purchase.

We hope you enjoy wearing them and look forward to welcoming you back soon!

Classificada 5 em 5 estrelas

This is my third pair

This is my third pair.
The adage 'find what you like and buy one in every colour' fits this circumstance. Comfortable from the first, easy to wear and good value. Easy ordering process and delivered in the two day timescale. I will probably be back for more.

2 de agosto de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Hi Maureen

Thank you so much for your lovely review – and for coming back for a third pair!

We absolutely love your take on the adage – and we’re so glad our slippers fit the bill! It’s wonderful to hear that you’ve found them comfortable, easy to wear, and great value. We also appreciate your kind words about our ordering and delivery process.

We’ll be here whenever you’re ready for pair number four!

Classificada 5 em 5 estrelas

Have used Jo and Jo previously great…

Have used Jo and Jo previously great shoes just what I wanted and delivery was prompt.

25 de julho de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Hi Christine, thank you so much for your continued support and kind words!

We’re delighted to hear that you’re happy with your shoes and that delivery was prompt. It means a lot to us to have returning customers like you – we truly appreciate it!

Classificada 5 em 5 estrelas

What BEST SLIPPERS EVER!!!!!!made my experience great was the…

What made my experience great was the fact I got slippers to fit! I have a swollen foot and it is hard to get shoes or slippers to fit, until I came across joand joes slippers when out shopping with my sister, I loved them so much I bought another pair from your company. Now I know where I can get slippers and shoes to fit I will be buying in furture.

4 de agosto de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Wow – what a wonderful review! Thank you so much for your kind words!

We’re absolutely thrilled to hear that you found slippers that truly fit and feel comfortable, especially when it's been a challenge in the past. That means the world to us. Knowing our slippers made such a difference for you really makes our day!

Classificada 5 em 5 estrelas

Had accidentally put incorrect delivery…

Had accidentally put incorrect delivery address but after contacting the company they changed the address to correct one. Sandals arrived promptly but unfortunately were too large. I returned them and refund was in my account within 2 days of receiving them. Can’t fault their customer service - well done!

25 de julho de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Thank you so much for your kind words and for taking the time to share your experience!

We’re really glad we could help quickly update your delivery address and that the return process was smooth for you. While we’re sorry the sandals weren’t the right fit, it’s great to hear everything was resolved promptly.

Classificada 5 em 5 estrelas

Lovely slippers and comfortable…

Lovely slippers and comfortable unfortunately side of slipper started to come away had to sew side up hope it stays.

14 de julho de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Thank you so much for your feedback – we're really glad to hear you found the slippers lovely and comfortable!

We're sorry to hear about the issue with the stitching. That’s definitely not the quality we aim for, and we appreciate you taking the time to fix it yourself. If the problem returns or if you’d like to discuss a replacement or refund, please don’t hesitate to reach out to our customer service team – we’d love the chance to make it right.

Classificada 5 em 5 estrelas

Jo&joe mens slippers …

I buy mens jo&Joe slippers normally from a shop but. Came online to your website bought mens navy tartan full slippers super fast delivery perfect fit ordered 3/7/2025 delivered today 5/7/2025. I buy mens slippers as ladies are to tight as my feet swell.

3 de julho de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Hi Joy, thank you so much for taking the time to leave us a 5* review - we are thrilled you had such a positive experience with us!

Classificada 5 em 5 estrelas

Sandals with comfort

Website navigation easy.Good descriptions. Fast free delivery. Extremely pleased with sandals ordered. Good quality, perfect fit, very comfortable. No hesitation in ordering again. Highly recommend. Many thanks Jo and Joe

27 de junho de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Thank you so much for taking the time to leave us such a glowing review! We're absolutely delighted to hear you had a positive experience — it truly means a lot to us. Thanks, Melissa

Classificada 1 em 5 estrelas

Very disappointed with these slippers

Very disappointed with these slippers. The quality is extremely poor — the fur lining sheds constantly, leaving bits all over the carpet. It’s so bad I can’t even wear them around the house. Definitely would not purchase again or recommend.

17 de junho de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Hi, we are really sorry to learn that you are disappointed with one of our products, if you wish to contact our Customer Services and share photos they will be able to look into this further for you.

Classificada 1 em 5 estrelas

Not worth to buy This shoes very expensive compare to

This shoes very expensive compare to :
-not good Quality
- not long lasting
- cheap material
I bought one from T K max … never last more than 6 months … while it wasn't really daily use , it was ocationaly used for short distance , the sole inside is literarily ripped , its become wide as material is stretched to cheap to keep same shape … the heal is become wear , colour is fading …

6 de janeiro de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Hi Rasha, we are really sorry to learn that you are disappointed with one of our products, if you wish to contact our Customer Services they will be able to look into this further for you.

Classificada 5 em 5 estrelas

My favourite brand

I have been very pleased with all the shoes I have bought.I have bought the standard and wide fit moccasin styles.I find the standard fit plenty roomy enough for me even though I have wide feet.The colours are glorious and the leather very supple.The firm kept me informed of the delivery date and customer service is very helpful when needed.Finally,the prices are excellent which means more of them can be bought when the colours and styles are so attractive.

25 de abril de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Thank you for sharing such a glowing review of our product and service, we really appreciate it! Keep your eyes peeled for exciting new Autumn colours which will be landing in a few months. Melissa

Classificada 5 em 5 estrelas

Very impressed, would recommend

I found this store at Bramham horse trials, tried on a pair of loafer shoes, they were incredibly comfy and real leather!! I have since bought a new pair each year as they are amazing!! fast delivery very impressed!!

5 de março de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Mrs Pollock, thank you so much for taking the time to leave us wonderful feedback. We are so pleased you find our shoes comfortable!

Classificada 1 em 5 estrelas

Waste of money

Was gifted a pair of their amour slippers for Christmas, after a couple of weeks wear they started to look like I'd had them for months. The inside tearing, gone so baggy I can't wear them the insole so thin.
When I contacted customer support they couldn't offer me any help as they couldn't locate the purchase on their system. So I'm left with a pair of unwearable slippers after a couple of weeks wear.

13 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing shoes- I've bought 3 pairs!

Amazing shoes! I stumbled on 2 pairs of Jo & Joe loafers in TKMaxx and am so delighted with them I've bought another pair in a different colour. They arrived promptly today in a very neat box and are just as comfortable as the others. They're real leather and amazing value for money. They have good flexible soles that are thick enough to cushion my feet. I really struggle to find to find shoes that fit and are comfortable, and these are brilliant, look really smart and are incredibly cheap for being real leather. I'm tempted to buy another pair but need to make room in my wardrobe first :). Cannot rate this company highly enough!

23 de janeiro de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Hi Eleanor, we are so pleased to hear that you find our shoes comfortable! Thank you for taking the time to share such lovely feedback. Melissa

Classificada 1 em 5 estrelas

I bought a pair of their Falkirk…

I bought a pair of their Falkirk slippers and when they arrived they looked great with a nice thick sole for keeping you warm. They arrived 30 December. The inner was nice and thick and the sole was hard rubber and appeared thick. Today I've had enough. The inner has collapsed and is sock thin, and what looks like a thick sole is actually a wrap around and your foot goes below that line. 7 days after purchase you can feel the tread of the sole of the shoe as you walk around and that rubber sole which is millimeters from your foot will sap any warmth from your feet. Literally better off with thicker socks. Shame because they looked great and we're initially very warm but 7 days on there is little point in wearing them. I've ordered a different make from a reputable shoe company. I paid £15.00 for this Joe&Joe pair of slippers. Not acceptable really because in looking for a replacement I found exactly these generics for 2 for £10.00 elsewhere. But I wouldn't waste more money on the same generic slipper with a different label.

7 de janeiro de 2025
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Hi Adam
We are very sorry to hear this, and that our slippers have fallen short of your expectations. Please do get in touch with our Customer Services team and they will be happy to assist.
Melissa

Classificada 1 em 5 estrelas

Terrible slippers

Terrible slippers. I bought the bootee type. The amount of fur that was shed from them was all over the house. Have only had them 3 weeks & the inside sole has become so uncomfortable & hurting my toes & feet. What has happened is that the fur lining has worn away & the inside part of the rubber sole is therefore exposed & it is like raised ridges along the length of it therefore digging in to my feet & toes.
Don't waste your money on these terribly made slippers.

6 de dezembro de 2024
Opinião espontânea
logótipo da The Jo & Joe Collection

Resposta da The Jo & Joe Collection

Hi Fiona
We are very sorry to hear this. Hopefully you contacted a member of the Customer Services team and we have resolved this for you.
Melissa

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais