When Hotpoint supplied my new single cavity cooker with only one wire shelf, Joe Graham's helped me out with an instant solution. Local business who cares about the community they live and work in, no... Ver mais
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Leia as opiniões dos outros
The whole experience of purchasing my new appliance was made easy from choosing, ordering and the delivery. Very helpful in the showroom without being pushy. Delivery was on time and driver was polite... Ver mais
When in show room the person who came and was very helpful sold us a fridge freezer,We then went and bought a microwave.We had a next day delivery and the delivery man was very helpful ,we did ask hi... Ver mais
I purchased an Oven from Joe Graham and Son LTD. Placed order at almost 22:00-23:00hrs and still got next day delivery for installation, removal of old and disposal. They offered a 10% off for fir... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Joe Graham & Son Ltd is a well-established, local family run business selling kitchens, domestic appliances and spare parts for most leading brands. We pride ourselves on our commitment to our customers, providing a friendly reliable service in our local area covering Luton, Dunstable, St. Albans & Milton Keynes and the surrounding counties of Bedfordshire, Hertfordshire & Buckinghamshire.
Informações de contacto
1-2 Cosgrove Way, LU1 1XL, Luton, Reino Unido
- 0330 900 1966
- info@joegraham.co.uk
- joegraham.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service was excellent
Customer service was excellent and the delivery guy was outstanding

Resposta da Joe Graham & Son Ltd
Polite and efficient service
Polite and efficient service, highly recommended. Everything taken care of for us, very stressfree experience. Thank you so much!

Resposta da Joe Graham & Son Ltd
service in the shop was helpful
service in the shop was helpful, sale assistant looked up my queries and answered questions. delivery man was polite, efficient and cheerful. No complaints.

Resposta da Joe Graham & Son Ltd
Helpful staff with good product knowledge.
Helpful staff with good product knowledge. Product in stock, delivered and installed the day after purchase.

Resposta da Joe Graham & Son Ltd
Great service and product knowledge
Great service and product knowledge. Quick delivery and very helpful and professional.

Resposta da Joe Graham & Son Ltd
Excellent company and service.
When I was purchasing online I had issues with the transaction, the agent on chat was very helpful and polite when I contacted them a few times, and helped resolve the purchase issue.
Delivery was very swift, the next day in fact, which was a big rescue to me as I had just moved into a new council flat with no white goods, so I didn't have to eat rubbish food for too long.
Delivery person was polite, and amiable, worked hard and efficiently.
Good experience all round.
Thank you

Resposta da Joe Graham & Son Ltd

Resposta da Joe Graham & Son Ltd
First class customer experience…
First class customer experience throughout the purchase process

Resposta da Joe Graham & Son Ltd
Excellent customer service from a…
Excellent customer service from a trusted family business. Same price as AO and other big guys with the added bonus of personal service, hence no brainer really. We all need to try to support small family businesses. Use it or lose it!

Resposta da Joe Graham & Son Ltd
COOKUP
ITEM, GOOD VALUE AND LOOK GOOD. ENGINEER COULD HAVE MORE CUSTOMER FOCUSED (DID NOT RING TO SAY THAT HE WAS RUNNING LATE/ARRIVAL TIME). INSTALLATION OF THE ITEM WAS VERY QUICK AND CHAIN ATTACHMENT OF COOK WAS NOT COMPLETED AND GAS CHECK WAS NOT COMPREHENSIVE . THIS NOTE IS BASED ON PREVIOUS INSTALLATION BY OTHER ENGINEERS.

Resposta da Joe Graham & Son Ltd
Would definitely recommend!
Staff in store were really helpful & friendly, go over and above, and everything was sorted really quickly and easily. Installers arrived on time, were very friendly also and did a really good and efficient job! Would definitely recommend!

Resposta da Joe Graham & Son Ltd
Would 100 % recommend this company
I wouldn't hesitate to recommend this company to anyone and I personally won't be going anywhere else.
I was very unsure what to order, and felt a bit overwhelmed. I wanted a new dishwasher, washing machine and kitchen sink with tap.
Chris was so helpful and helped me choose a matching dishwasher and washing machine and emailed me so we could work out the correct dimensions for the sink.
Delivery and fitting of the white goods went incredibly smoothly and they have given me details of someone who is coming to fit my sink next week.
Chris really did go out of his way to help me and everyone at joe Grahams has been a pleasure to deal with.
So different from any other company I tried.

Resposta da Joe Graham & Son Ltd
Very knowledgeable staff
Very knowledgeable staff . An excellent service . Due to availability of items , bought and installed in 24 hours .

Resposta da Joe Graham & Son Ltd
Brilliant customer service from…
Brilliant customer service from ordering to installation and my third time using to purchase white goods. The fact that they are a 40 minute drive means they can return to resolve any issue during installation and they will price match.
I've used other online shops, but there's a longer turnaround when things go wrong or a return is needed

Resposta da Joe Graham & Son Ltd
Excellent customer service and great…
Excellent customer service and great value for money. What more can you ask for?

Resposta da Joe Graham & Son Ltd
Replacement of induction hob I had the assistance of 3 members of…
I had the assistance of 3 members of the team to help me replace my ceramic hob which was very helpful and the installation was excellent.
Everything explained and a perfect fitting

Resposta da Joe Graham & Son Ltd
Really good customer service
Really good customer service, helped with our requests politely. Good prices too and friendly team.
Delivery service and charges amazing, and they delivered on time too

Resposta da Joe Graham & Son Ltd
Great price and a brilliant delivery process
Great price and a brilliant delivery driver. Nothing too much trouble, and spent time showing how to use the washing machine. Checked all the connections and cleaned away all the packaging.

Resposta da Joe Graham & Son Ltd
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