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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the re... Ver mais

Classificada 2 em 5 estrelas

Website indicates a producing time of 20 days and a worldwide shipping around 1-2 week. I ordered this in Sept 2025. I didn't have the correct measurements and did get those in around Nov 2025. I did... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Communication was great. Helmet was stunning. Shipping does take some time but they let you know up front this. I will definitely be buying from them again.

Classificada 5 em 5 estrelas

They did a great job with shipping. The item had a few defects but they supplied me with replacement parts for free and I got it back to working order so five stars all around! It was just two minor d... Ver mais

Informações sobre a empresa

  1. Loja de disfarces

Escrito pela empresa

Custom make cosplay suits, armors, and helmets


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

403 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I paid a lot of money (419 dollars)to…

I paid a lot of money (419 dollars)to the order 11159
And looks like they took the money and my Ironman helmet never arrived
I’m still waiting but I think never arrive
Think twice to pay that kind of money when the manufacturer is to far (another country)

9 de abril de 2024
logótipo da Joetoys

Resposta da Joetoys

Hi, We sent your helmet in April. For some reason, it took a little longer to arrive this time. We will keep tracking it for you.

Classificada 5 em 5 estrelas

Great customer service.

Great customer service.. they kept In touch with me throughout the proses of making my iron man helmet. The product exceeded my expectations. I’m so happy with it.
I definitely recommend Joetoys to everyone.
I will be ordering from them again.

25 de março de 2024
Classificada 1 em 5 estrelas

Dysfunctional helmet and excuses

After waiting six month for my new Mk50 helmet from thearmorplace, my helmet arrived. The box was not damaged. But, the helmet has all types of malfunctions. When closed, it didn’t align correctly, the gears didn’t open smooth, didn’t respond to the remote and sometimes not even voice commands. I sent an email to the company who wasted 3 hours of my time trying to not accept responsibility (blaming shipping) and asking for more and more pics and vid’s of the issues. They finally asked for me to return it for a replacement. I asked for a return label from them. Instead, I had to buy a label and they would immediately refund me (took 2 days) with the other promise they would immediately send a new helmet with video of it working properly (since this helmet has obviously not been checked). Once they got proof of shipment, they decided to back out on that promise as well and refunded my payment. Wasted six months. All of this, and the plastic is very thin and feels cheap. Compared to the MK5 I know you’re capable of doing better. All I got was excuses and wasted time. Such a disappointment.

9 de fevereiro de 2024
Classificada 1 em 5 estrelas

Got it just before Halloween but you…

Got it just before Halloween but you send me somebody else’s order they didn’t fit me right so it was really big.

5 de janeiro de 2024
logótipo da Joetoys

Resposta da Joetoys

I apologize for sending you the wrong suit. Can you please contact us at email: info@joetoyss.com

Classificada 5 em 5 estrelas

Impatient

At first I was skeptical. Like no this is not real so I jumped out the window and purchased the iron man helmet for my boyfriend for Christmas. When I tell you I was so excited that I really didn’t read the extended time frame it took for delivery. It took four in a half weeks to get it but when we finally got it. My boyfriend was so excited.. he loves it… it’s very fancy. It has a few little tweaks that’s needs fixing but it’s worth the money. we’re happy with our iron man helmet..

11 de dezembro de 2023
Classificada 5 em 5 estrelas

Brilliant

Easy to use website. Not as expensive as we expected. Package was delivered in time for Christmas. Helmet was amazing, daughter is very pleased. Outer package was damaged but not inner packaging or helmet. Just need a stand for it now.

27 de novembro de 2023
Classificada 5 em 5 estrelas

Highly recommend Joe Toys!

Joe Toys has been very responsive when I had questions and needed support. They fixed my order when I messed up and even refunded me the difference. They helped me troubleshoot when there was an issue. They know their products and have amazing customer service. Would 10/10 recommend to anyone!

29 de novembro de 2023
Classificada 1 em 5 estrelas

I saved up for MONTHS to be able to…

I saved up for MONTHS to be able to afford this gift for my boyfriend for christmas. It was the only thing i got him because it was the only thing i could afford and he has been talking about wanting this mask for a long time. he is the biggest marvel fan i know. anyways, the mask took a week longer than it should’ve to arrive. it was crappy, but i could deal with it. we opened the mask yesterday morning, december 25th. after he tried it on and used it we set it back down because we had to go to our families christmas. when we got home we went to bed and this morning december 26th he tried it on again. it didn’t work. the mask won’t move, won’t turn on, won’t do anything. the sounds it does make are random, they sound distorted. but the mask won’t do anything. i am really really upset. i would like a full refund at the very least. this mask is garbage after one use. we have handled it with extreme care. not sure why i wasted months saving up tips from my job just to have it all go to waste.

27 de novembro de 2023
logótipo da Joetoys

Resposta da Joetoys

Hi, I apologize for the bad experience. This issue is rare and it can be fixed. Please contact with our customer service, and send a video as her guide. We will help you fix it!

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