Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the re... Ver mais

Classificada 2 em 5 estrelas

Website indicates a producing time of 20 days and a worldwide shipping around 1-2 week. I ordered this in Sept 2025. I didn't have the correct measurements and did get those in around Nov 2025. I did... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Communication was great. Helmet was stunning. Shipping does take some time but they let you know up front this. I will definitely be buying from them again.

Classificada 5 em 5 estrelas

They did a great job with shipping. The item had a few defects but they supplied me with replacement parts for free and I got it back to working order so five stars all around! It was just two minor d... Ver mais

Informações sobre a empresa

  1. Loja de disfarces

Escrito pela empresa

Custom make cosplay suits, armors, and helmets


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

403 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 62% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Ustedes que ya compraron

Ustedes que ya compraron, es recomendable la pagina? Cuanto tiempo aprox tarde en llegar? Estoy en argentina. Las pilas son universales? Suelen venir con detalles de pintura etc? Es difícil de configurar el casco de ironman! ?? Gracias

21 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Prompt to reply to emails. Amazing product at a good price. Delivered within 4 days after shipping from China and arrived a good week, almost two, earlier than expected.

30 de julho de 2024
Classificada 5 em 5 estrelas

Communicative and Trustworthy

Company was responsive in providing clarity regarding shipment. While Covid-19 hampered their production and I originally canceled my order years ago, my recent purchasing experience went smoothly, with only 2 weeks between placing the order and receiving the item.

16 de julho de 2024
Classificada 4 em 5 estrelas

Awesome helmet!

Awesome helmet and was delivered in a timely manner. Only constructive feedback is that it is really difficult to see out of it with the eye lights on, especially the white light and the velcro dots holding the cushion came off easily, but I just replaced those will larger ones. Very pleased with the purchase.

28 de junho de 2024
Classificada 1 em 5 estrelas

Worst customer service

Worst customer service

28 de junho de 2024
logótipo da Joetoys

Resposta da Joetoys

I apologize for the problem with the eyelights. We can send you new eyelights to replace them. It's super easy and only takes a minute.

Classificada 1 em 5 estrelas

I ordered an Ironman mask from Joetoys…

I ordered an Ironman mask from Joetoys on 6/5/24, it is now 7/12/24 and I have not received it. I have sent two emails for updates and have not heard back from the company at all. The last shipment info was from 6/22/24 showing it was returned from customs. I will never purchase anything from them ever again! I’m sure getting my money back is going to be just as much fun!

5 de junho de 2024
Classificada 5 em 5 estrelas

HALO Master Chief

My HALO Master Chief armor costume is outstanding! I was a bit skeptical about whether it would actually look like the images on the website, and I was a bit nervous about the long lead-time (2-months for my order)...but, the end result is truly impressive. I have it on display in our home (my kids & their friends LOVE it)...and, I can't wait to 'win' Halloween this year ;-)

31 de maio de 2024
Classificada 5 em 5 estrelas

Perfect communication and product

The moment I ordered the muscle suit off the Joetoys website, I had a feeling I would be waiting a long time til I saw the suit or heard back from them. I received an email shorty after asking that I submit more details about my order. I was happy to see that they were doing everything they could to make sure everything would fit right. Not too long after I received another email saying that the suit progress was going smooth and an eta on when it would be done. To my surprise the suit came in earlier than they had said. It fit perfectly, was high quality, and I got it earlier than expected. The Joetoys team was fantastic through the whole ordering process!

4 de junho de 2024
Classificada 1 em 5 estrelas

sizing is way off

sizing is way off, does not even come close to fitting, obviously sending measurements meant nothing for being custom made.

16 de abril de 2024
logótipo da Joetoys

Resposta da Joetoys

Hi, sorry for the suit not suitbale for you. We made it according to the measurements you provided. If it doesn't fit you, please contact us via email, we will check them for you again.

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