John Shepherd Estate Agents Opiniões 1090

Sophia has been so helpful from day one. She understood everything I needed and was so quick to help me secure a flat. Communication has been great and lovely customer service. Thank you.

A very friendly, efficient and professioal approach to addressing issues as and when required.

Great experience with this estate agents. Thank you Millie for your help

Millie Kirby was extremely helpful and really friendly, would definitely recommend!

I’ve had many dealings with Maisy, she demonstrates exceptional organisation, efficiency, and an almost suspicious ability to stay on top of every detail. She approaches her role with a level of structure and professionalism that inspires real confidence — nothing is overlooked, nothing is late, and nothing ever seems to catch her off guard.
I'm sure clients and colleagues alike benefit from her calm, methodical approach, and it’s clear she takes genuine pride in doing things properly (and probably alphabetically). A reliable, diligent professional who consistently delivers high standards — and makes it look far easier than it actually is

Had a great experience with Millie Kirby, she was extremely helpful.

Had a great conversation with Millie Kirby she was polite and very helpful, Thank you !

Millie Kirby went above and beyond to help me. She is a star!! Thank you Millie

Millie was really helpful and made sure everything was running smoothly

Thank Lara Soars White for your prompt, attentive support and for consistently acting in my best interest. I truly appreciate how you coordinated with multiple teams and followed through to resolve my request and escalate the overcharge. Your professionalism and dedication made a real difference.

Great customer service from Lara at the Birmingham office. Always friendly, helpful and efficient!

Shennay
Very receptive, supportive, informative, prompt and clear response to queries and concerns.
I would always recommend them to friends.

I have used John Shepherd for many years to find new tenants and each time I have experienced excellent service. Mandi Thandi was professional, efficient and communicative throughout the whole process. John Shepherd has always found high-quality tenants and handled everything smoothly, making the entire experience stress free. I will certainly make use of their services again and would highly recommend them to other landlords.

My son and I were looking for a new family home to rent for ourselves and my Grandson and our little Frenchie, Bazza.
We saw a house in Chellaston and got in touch with the lettings agent John Shepherd to arrange a viewing.
We were met at the property by a lady called Catie Butler who showed us around the house and explained what the process would be and how it would work movi g forward.
From that moment Catie was absolutely fantastic. Catie really did in my opinion go above and beyond our expectations.
We did not realise that the property would be available to us in less than 14 days from the day of our viewing.
Catie sent us all the information we needed to apply for the property and sent our application over to the landlord straight away. We also have a little Frenchie and we were worried that we may bot be able to secure the house due to this.
Catie was in touch with us constantly, updating us and guiding us through the whole process from start to finish. Any questions or concerns we had were answered by Catie promptly, and she made what could have been a stressful time for us smooth and easy.
We put our faith in Catie and she did not disappoint.
We were so excited and happy when we got the call from Catie to say that our application had been successful and that we would be able to move in on the 27th of January, only 13 days after our initial viewing.
We feel that Catie supported and guided us through every part of our application and was the reason things happened so quickly and smoothly.
Catie Butler was professional and personable through out the whole of the process and I don't think that we would have been able to get this all done so quickly without her.
I cannot thank John Shepherd and especially Catie for their help and support and I would highly recommend there service should you be thinking about moving, they are brilliant.
Thank you again to Catie Butler she truly was, and is awesome.
There is not an option for the Derby branch in the drop down box. This was handled by the branch in Derby city centre.

Maisy is always amazing, helping me with all my maintenance queries! I can’t thank her enough!

Can't thank Maisy enough!
Extremely friendly and helpful, can't recommend enough

My agent was Kelvin Zakeyo. He had great customer service and communicated very well throughout the process. He had the patience to take me through every property and was very helpful in navigating my city of interest. I would 100% recommend using this company, especially Kelvin!

Maisy couldn’t be more helpful with my property and maintenance enquiries. Thank you!

Our property manager Maisy Smith has been a brilliant help for us solving all of our problems.