The 'F' fit I received was unfortunately uncomfortable, so I will be returning the shoes. However, I am still happy to rate my experience five stars. The craftsmanship was excellent, the leather looke... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... Ver mais
Fantastic chukka boots - and the packaging for postal delivery was sublime. Really impressed with the quality of these tan leather boots and the design, feel and look are exceptional. Am tuc... Ver mais
A empresa respondeu
I’ve been wearing John White shoes for years, and I’m absolutely satisfied with everything about them. I’m a loyal fan of this brand and genuinely happy that a heritage English brand like this is stil... Ver mais
Informações sobre a empresa
Escrito pela empresa
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
Informações de contacto
4,7
Excelente
474 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
An excellent business to deal with
An excellent business to deal with. I have for many years admired their shoes.
14 de março de 2025
Resposta da johnwhiteshoes.com
Dear Mrs Morris,
It means a great deal to us that you've admired our shoes for many years. We're so pleased to hear you’ve had a positive experience with us – it's customers like you that make what we do so worthwhile.
Best regards,
The John White Team
Beautiful boots
Beautiful boots. Top quality, as ever. Quickly delivered and great communication throughout the process. Another pair to add to my John White collection.
12 de março de 2025
Resposta da johnwhiteshoes.com
Dear Mr Waywell,
Another addition to the collection – we love to hear it! We're thrilled that the boots impressed once again and that everything went smoothly. Thank you for your continued support.
Best wishes,
The John White Team
Resposta da johnwhiteshoes.com
Dear Mr Edney,
That’s what we love to hear – excellent quality, solid service and great value. We’re so pleased you’re happy with your experience and look forward to serving you again.
Warm regards,
The John White Team
Shoes were great
Shoes were great, delivery was timely too, but I had to return as size 8 looked quite long on my feet. Returns was processed timely too.
10 de março de 2025
Resposta da johnwhiteshoes.com
Dear Emmanuel,
We’re pleased to hear you liked the shoes and that the returns process was smooth. Sometimes the size can be a little tricky, but we're glad everything was handled efficiently for you.
Best wishes,
The John White Team
Excellent pair of shoes
Excellent pair of shoes , well-made comfortable not much wearing in needed , can't fault them
25 de fevereiro de 2025
Resposta da johnwhiteshoes.com
Dear Mr Hardy,
What a fantastic review – we’re so pleased to hear that your shoes are comfortable, well-made, and ready to wear right away. Enjoy them!
Kind regards,
The John White Team
It is Mainly the best communication…
It is Mainly the best communication update and delivery on time - However what is not good noted that you sue DHL and they charge for approx tax of more 20% which is not the case which make the price with shipping and customs is high - can you explain the same - also you provided a gift with each shoes but why noted for 2pairs shoes still one gift. Thanks,
14 de fevereiro de 2025
Resposta da johnwhiteshoes.com
Dear Mr Qafiti,
We’re pleased to hear you appreciated the updates and delivery. Regarding DHL and customs charges, we understand the frustration and will pass your feedback on to our shipping partners. If you'd like us to look into your gift query, feel free to email our team directly.
Kind regards,
The John White Team
Great service! …
Ordered a pair of Chelsea Boots online and they arrived in good order plus they gave me a 10% discount.
Shipping was free but the boots were too small. No problem, free returns and exchange for the larger size and all dealt with very swiftly.
Recommended! Just buy a size up if ordering Chelsea boots.
17 de fevereiro de 2025
Resposta da johnwhiteshoes.com
Dear Daniel,
Thank you for the great review! We’re glad the Chelsea Boots exchange was a smooth process. Top tip on sizing – and we appreciate the recommendation!
Best regards,
The John White Team
Exceptional quality and value boots
Exceptional quality and value boots. Very well made and will last a good few years! Delivery was quick and communication was on point! Very highly recommended company. I will definitely be back for more!
22 de janeiro de 2025
Opinião espontânea
Resposta da johnwhiteshoes.com
Dear Ms Coyle,
Exceptional quality and highly recommended – what a fantastic review! We’re so pleased you’re happy with your boots and the service you received. We look forward to welcoming you back.
Warm regards,
The John White Team
Resposta da johnwhiteshoes.com
Dear Edmond,
Short and sweet – we love it! We’re so pleased to hear you’re enjoying your shoes. Here’s to many more comfortable strides ahead.
Best regards,
The John White Team
Excellent service for a new customer.
I usually wear Barker or Regent shoes for special occasions and Loakes shoes for everyday wear. Loakes shoes are becoming expensive. I ordered a pair of John White brogues after seeing them at a good price in the sale. Received them on Wednesday 17th January. I had ordered size 8 but trying them on I found that they were too large for me. Contact with John White was easy and things moved quickly. After returning the first pair I received the replacement pair, size 7, today 22nd. Trying them on the fit was excellent and they are comfortable. I have not worn them out yet but hopefully they should be fine. After the service that I have received and allowing that the quality of the shoes holds up I shall be purchasing from John White again.
22 de janeiro de 2025
Opinião espontânea
Resposta da johnwhiteshoes.com
Dear Mr Yates,
We’re so pleased you gave us a try and that the exchange was smooth and straightforward. It’s lovely to hear the size 7 was just right – we hope they wear beautifully and look forward to welcoming you again.
Warm regards,
The John White Team
Excellent service.
A very helpful young man resolved my problem when the shoes I wanted were not in stock.
10 de janeiro de 2025
Opinião espontânea
Resposta da johnwhiteshoes.com
Dear Mr Morris,
We’re glad our team could assist you so efficiently – we’ll pass along your kind words. It’s great to hear the issue was sorted promptly.
Best wishes,
The John White Team
You were very helpful
You were very helpful, exchanging size 11 boots for those of a size 12 which weren't in the sale.
3 de janeiro de 2025
Resposta da johnwhiteshoes.com
Dear Mr Hanks,
We’re always happy to help with exchanges – We hope the new pair is a perfect fit and gets plenty of wear.
Kind regards,
The John White Team
Great service..
3 de janeiro de 2025
Resposta da johnwhiteshoes.com
Dear Mr Egboche,
We’re glad to hear it! Thanks for your review – it’s great to know you were pleased with the service.
Best regards,
The John White Team
Nice shoes!
2 de janeiro de 2025
Resposta da johnwhiteshoes.com
Dear Alan,
Nice shoes indeed – we couldn’t agree more! We hope they serve you well for a long time to come.
Kind regards,
The John White Team
Comfortable
Only just received them so not sure on long-term quality but first impressions are great. Nice leather and very comfortable to wear.
14 de janeiro de 2025
Opinião espontânea
Resposta da johnwhiteshoes.com
Dear Mike,
So pleased to hear your first impressions are great! We hope they continue to impress over time – thank you for giving us a try.
Best regards,
The John White Team
A bit on the small side
I ordered a size 12 but they were far to small size 10 at best, on a plus side they where good quality and delivery was quick
10 de janeiro de 2025
Opinião espontânea
Resposta da johnwhiteshoes.com
Dear John,
Thank you for your honest feedback – we’re sorry to hear the size didn’t work out but pleased you were happy with the quality and service. We hope your next pair is spot on!
Best wishes,
The John White Team
Good efficient service
Good efficient service. Right shoes wrong size. Returns process very easy. I’ll be back for sure
14 de janeiro de 2025
Opinião espontânea
Resposta da johnwhiteshoes.com
Dear Mr Fitzpatrick,
We’re glad the returns process was easy to navigate – even when sizing doesn’t go to plan, we aim to make it as smooth as possible. We’ll be ready when you come back!
Kind regards,
The John White Team
Totally Satisfied
Excellent service, fast delivery and a quality pair of shoes.
13 de janeiro de 2025
Opinião espontânea
Resposta da johnwhiteshoes.com
Dear Gazza,
Fast, efficient and high-quality – that’s just how we like to do things. So pleased to hear you’re totally satisfied!
Best wishes,
The John White Team
Looks a well made boot
Looks a well made boot , very smart looking . Not had a chance to wear them yet .
3 de janeiro de 2025
Resposta da johnwhiteshoes.com
Dear Mr De Munt,
We appreciate your kind words – we’re glad the boots have made a great first impression! Hope they exceed expectations once they’re out and about.
Kind regards,
The John White Team
Good quality shoe.
3 de janeiro de 2025
Resposta da johnwhiteshoes.com
Dear Mr Batt,
Great to hear you’re happy with the quality of your shoes – we hope they bring you years of comfortable wear.
Best regards,
The John White Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.