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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tolle App, faire Preise und immer mehr Partner bei Ladepunkten. Lade aktuell während unseres Urlaubs in Friesland, und auch auf der Anfahrt, ausschließlich mit Bonnet und hatte bisher keinerlei Probl... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Aus dem Nichts diese Mail! Ich habe die AGB daraufhin gelesen und keine Verstoß gefunden. Ich habe Bonnet eine Anfrage geschickt und bis jetzt keine Antwort erhalten! Your account has b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Started using Bonnet back in March 2022 and never used it much, as the weeks went by more networks were added like ESB & Genie point. A fair few networks now and should be more over the coming month... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Bonnet App is well worth subscribing to. There are 2 levels of subscriptions, £2 a month gives you 10% off the normal charger rates, whilst £8 per month gives you 15% off the normal charger rates... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Posto de abastecimento de veículos eléctricos
  2. também em
  3. Empresa de software
  4. Empresa fornecedora de energia eléctrica

Sobre Bonnet

Escrito pela empresa

Founded in 2019, Bonnet is a user-friendly platform that aggregates EV charge points across numerous charging networks, allowing EV drivers to use and identify available charging points through one simple app.
The platform leverages real-time data to ensure drivers always know which charging points are available. The excellent user experience is enhanced by the platform’s inbuilt customer service tool, providing instant support to any EV driver.
Bonnet has a flexible pricing structure, guaranteeing cheaper rates (up to £0.25/kWh) through a monthly payment plan (Monthly Refills), no matter the type of charger you use (fast, rapid or even ultra-rapid one). Not only that, we do not charge any additional fee (overstay, plug-in fee, etc).
For more information about our pricing, visit: https://www.joinbonnet.com/pricing
Coverage: - Alfa Power - Allego - Char.gy - ESB - Fastned - Franklin Energy - Plug-N-Go - Shell Recharge - EV Box - Osprey - Connected Kerb
For more information about our coverage visit https://www.joinbonnet.com/coverage

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

400 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(400)

1 opinião nos últimos 12 meses

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Classificada 1 em 5 estrelas

debited €10.50

I have just been debited €10.50 without having used your application. I no longer want to do business with you and I ask you to reimburse me.

25 de junho de 2022
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logótipo da Bonnet

Resposta da Bonnet

Hello there!
Really sorry to hear that. Please get in touch with our Support Team and they will be able to help with this matter.
Team Bonnet

Classificada 5 em 5 estrelas

Customer service is second to none

Customer service is second to none. Always get a prompt reply whenever I contact them and I’d like to thank Karolina for exceeding my expectations. Thank you.

25 de junho de 2022
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Resposta da Bonnet

Hello there!
Thank you for sharing your feedback and recognition, we love to hear our Customer Support is always able to help you with your queries.
Team Bonnet

Classificada 1 em 5 estrelas

No customer service

Great use of charges but zero customer service. Topped up but discount code wasn’t applied. Sent an email and got not response! The discount code has now disappeared but still no response from customer service. Very poor

21 de junho de 2022
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logótipo da Bonnet

Resposta da Bonnet

Hello there!
We appreciate you sharing your experience and are really sorry to hear that, unfortunately due to a high volume of requests, the response time has been extended. We do promise to get back to you as soon as possible.
Team Bonnet

Classificada 5 em 5 estrelas

Gute App

Gute App, guter Service, günstiges Angebot

20 de junho de 2022
Opinião espontânea
logótipo da Bonnet

Resposta da Bonnet

Hello there!
Many thanks for your feedback, we are happy to hear you enjoy the app!
Team Bonnet

Classificada 5 em 5 estrelas

App läuft einwandfrei

App läuft einwandfrei. Beim Kundenservice auch alles gut!

8 de junho de 2022
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logótipo da Bonnet

Resposta da Bonnet

Hello there!
We highly appreciate your feedback and are happy to hear your experience with the app has been good so far.
Team Bonnet

Classificada 5 em 5 estrelas

First charge using Bonnet

First charge using Bonnet and made a saving in the region of 27% on the basic tariff. That can be increased with their subscription plan. No brainer.
I’ll definitely use the app again.

8 de junho de 2022
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logótipo da Bonnet

Resposta da Bonnet

Hey thanks so much for taking the time to leave a review so happy that you are enjoying using the app that’s a massive saving already

Classificada 3 em 5 estrelas

Very good USPs

I've only had 1 charging session so far with Bonnet but the experience was really positive. It was as simple as starting the charger in the app and plugging in.

I also love the subscription model that allows anyone without home or workplace charging to essentially pre-pay for energy at a reduced cost. This should work really well for many people living flats whilst our government drags their feet in adding more public chargers.

I'm not at all affiliated with Bonnet but the idea just makes sense, looking forwards to seeing this company grow!.

7 de junho de 2022
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Resposta da Bonnet

Thanks so much so glad you are enjoying using bonnet we are striving to get better each day happy charging

Classificada 5 em 5 estrelas

Bonnet is a great app for ev charging.

Bonnet is a great app for ev charging.
Potentially you will not need another app.
First charge free with code firstcharge2 code.
25 pence per kWh which is great value if you sign up to take 200kwh a month or about 600 miles.
Options to pay as you go at 35 pence and light users can pay 30pence
I think they have just signed up IONITY who have 350kwh charges through out the uk and Europe.

4 de junho de 2022
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Resposta da Bonnet

Hello there!
Lovely to hear you like our current pricing! And yes, we have expanded and added Ionity to the list of our providers. Enjoy!
Team Bonnet

Classificada 5 em 5 estrelas

The only EV app you'll ever need!

This is such a great app!

I've barely had to spend any money with them as I constantly get free refills, discounted charging and free chargers!

All they need to do is add a few more big brands and this will be the only EV app you'll ever need!

1 de junho de 2022
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Resposta da Bonnet

Hello there!
We appreciate you sending us your feedback. Yes, we try to give discounts every month, just to show our users that we care about them and value their support.
Team Bonnet

Classificada 5 em 5 estrelas

Der Support ist super

Der Support ist super, es wurde die Lösung des Problems versprochen und 2 Tage später (nach dem WE) war es auch gelöst.

24 de maio de 2022
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logótipo da Bonnet

Resposta da Bonnet

Hello there!
Many thanks for your positive feedback! We love to hear the issue has been sorted out for you.
Team Bonnet

Classificada 5 em 5 estrelas

I had a charge peoblem and the support…

I had a charge peoblem and the support had help me wonderwel.
They are Quick with anserwing en they take time to help you with the problem!!

23 de maio de 2022
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Resposta da Bonnet

Hello there!
Thank you for your amazing review, we want to keep up the good work and offer great service every time you ask for one!
Team Bonnet

Classificada 1 em 5 estrelas

Very poor app and I commute widely…

Very poor app and I commute widely around the UK. Couldn’t connect, no chat available, phone number that is supposedly 24/7 kept disconnecting me. There are enough charger options available now (quick and simple to use) for me to specifically avoid any that require me to use this app.

18 de maio de 2022
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logótipo da Bonnet

Resposta da Bonnet

Hello there!
We do appreciate your feedback, however we are sorry to hear your experience with the app wasn't ideal. We do wish to improve all the matters you have mentioned. To get in touch with our Support Team, just go to Settings and click 'Live Support'.
Team Bonnet

Classificada 5 em 5 estrelas

Its Getting Better All The Time

Started using Bonnet back in March 2022 and never used it much, as the weeks went by more networks were added like ESB & Genie point.
A fair few networks now and should be more over the coming months, had a few free charges too by adding photos and recommending new charger locations.
On the odd time where we had problems with genie point the support staff got back to me within about 5 minutes, keep up the good work guys.

11 de maio de 2022
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Resposta da Bonnet

Hello there!
Many thanks for your kind words, we are happy to hear the app is visibly improving and our support team was able to help you out in the acceptable time frame.
Team Bonnet

Classificada 5 em 5 estrelas

Love this app

Love this app very easy to use will only get better as more chargers are added. Customer service also very good and quick to help

6 de maio de 2022
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logótipo da Bonnet

Resposta da Bonnet

Thanks so much for your review much appreciated. Absolutely we are continually adding more providers so we will definitely be going from strength to strength

Classificada 5 em 5 estrelas

Want to drive cheaper then use bonnet

Brilliant, innovative and very cheap to use, I am new to Bonnet but not new to EV charging. I subscribe to BP Pulse which is now £0.32 kW even for its paid subscription members, and some other networks, I've seen at £0.49kW. Bonnet can do the same deal for as low as £0.25 kW, and the beauty is they use all the large ( more reliable ) networks. Fantastic.

26 de abril de 2022
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Resposta da Bonnet

Hey thanks for taking the time to leave us a review we are so happy that you are having a great experience I am sure you will continue to reap the rewards

Classificada 5 em 5 estrelas

Works well with major networks

Works well with some of the major charging networks… I have used extensively this month at Osprey ( often in pub, like Marston’s, Shell ( some petrol stations) , Geniepoint (Premier Inn and Morrisons). and ESB ( local networks including Birmingham City Council) and others.
Only once did I have a problem, and others using this chargers via other ways had the same problem.

23 de abril de 2022
Opinião espontânea
logótipo da Bonnet

Resposta da Bonnet

Hello Colin,
We highly appreciate your feedback, thank you! It's great to know you use our app frequently and take advantage of the referral scheme too.
Team Bonnet

Classificada 4 em 5 estrelas

Bonnet are a fairly new innovation…

Bonnet are a fairly new innovation which allows you to use different supplies on one app.
The chat team are very helpful and capable.
I cannot recommend them highly enough.

23 de abril de 2022
Opinião espontânea
logótipo da Bonnet

Resposta da Bonnet

Hello there,
Thanks a lot for your kind words, we are happy to hear the product meets your expectations and the Support Team were able to help with your query.
Team Bonnet

Classificada 5 em 5 estrelas

Fantastic experience

Joined bonnet from delivery of my First Ev and what a team bonnet is support, service, and free charges it's been a fantastic experience.

18 de abril de 2022
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logótipo da Bonnet

Resposta da Bonnet

Thank you so much for taking time out to leave us a review, we are so pleased that you are having a great experience so far welcome to the Bonnet Family

Classificada 5 em 5 estrelas

Save money and reduce the number of apps on your device

My go to charging app when I am outside my local area and no cheaper Charge Place Scotland option, why go direct when you can get cheaper rates via Bonnet with, so far, faultless charging and easy to use app. Just need the app to be available via the Android Automotive OS app store so I can have the app native in my car for charger location selection and routing, etc.

11 de abril de 2022
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logótipo da Bonnet

Resposta da Bonnet

Hello there,
Many thanks for your amazing review. We are happy to hear our prices are competitive and you enjoy using the app.
Team Bonnet

Classificada 4 em 5 estrelas

Just signed up to Bonnet, limited stations

Just signed up to Bonnet, sadly disappointed in the limited stations available to use with Bonnet in my area, and I live in central, there is only one station- ESB- and this is invariably in use, whereas in close proximity to my flat there are approx 15 lamppost chargers run by Ubricity, yes they are slow but usually available. Bonnet needs to sign up more companies. Also looked for a journey along the M1, no stations along the route. May cancel subscription as I can't see me using the monthly payment. Hopefully things will improve.

9 de abril de 2022
Opinião espontânea
logótipo da Bonnet

Resposta da Bonnet

Thank you for your honesty we are continually adding more charging stations and are in negotiation with more suppliers so you will start to see us popping up in many more locations.

Hope you have a great day

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