Rooster  Opiniões 

619
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Service was ok but when trying to get hold of customer service I couldn't get any joy. A phone number would have been helpful but it all seems to be on line now which doesn't really help the older gen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been driving for more than 40 years, no speeding fines, no at fault accidents...I even use drive score and have a score of 914! a clean record - yet mainstream insurers still wanted to charge me... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The app is worth its use, it saved my £200 on my insurance, it easy to use and looks at how you drive to save you money. The whole process was so easy, just bare in mind it takes time to monitor your... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thoroughly impressed with the process so far, although the test drive period was a little long (probably because I don’t drive every day). It all pays off in the end though and managed to achieve a de... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros
  2. também em
  3. Serviço de motorista

Escrito pela empresa

Rooster helps safe drivers save money on car insurance, fuel, mot’s, repairs, parking and more. Download. Drive. Save


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

619 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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4,0

Todas as opiniões

(619)

41 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Bit of a waste of time really.

Bit of a waste of time really.
My quote was £200 more than comparison sites

22 de janeiro de 2025
Opinião espontânea
logótipo da Rooster

Resposta da Rooster

Hi Matt, I'm sorry to hear we haven't been able to offer you a more competitive quote. We are not always the cheapest as we base prices predominantly on your test drive results. However, please reach out to our customer service team on Live Chat via the app to see if there's anything more we can do for you. Thanks.

Classificada 1 em 5 estrelas

It was advertised as an insurer…

It was advertised as an insurer depending on performance not who u are …good luck getting quoted

16 de janeiro de 2025
logótipo da Rooster

Resposta da Rooster

Hi, thanks for your message. We can see you recently signed up to complete our test drive, however looking at your details, you have not met some of our criteria. You can continue with the test drive as your driving results are valid for 18 months, so hopefully we can offer you a competitive quote in the future. Thanks for giving Rooster a go. 👍

Classificada 1 em 5 estrelas

I would advise others to carefully…

I would advise others to carefully consider before engaging with this company. My experience was disappointing. Despite driving for 15 years with a clean record—no accidents or claims during that time—I was refused after driving for two weeks. The outcome was negative, and my time felt wasted.

If you're considering this company, I suggest exercising caution and protecting your personal data. Based on my experience, it may not be worth the effort.

8 de janeiro de 2025
Opinião espontânea
logótipo da Rooster

Resposta da Rooster

Dear Abid, many thanks for completing out test drive. As we explained in our Live Chat, we are unable to offer you a quote. Many thanks for giving us a go and best of luck with finding another insurer who can offer you a competitive quote.

Classificada 5 em 5 estrelas

Very Helpful!!!

Jack was great, he was able to help me out when the system was glitching and went above and beyond to make sure I had a good quote and it was all fixed. Thanks jack keep up the good work lad.

12 de dezembro de 2024
Opinião espontânea
logótipo da Rooster

Resposta da Rooster

Thank you so much for your kind feedback. Jack is a very valued member of our team, and all positive comments are much appreciated. We hope your quote is competitive enough for you and if there's anything else you need please come on our Live Chat again.

Classificada 1 em 5 estrelas

Look elsewhere if you drive anything above 2 litres

So I decided to do the test drive with Rooster to hopefully find a good quote but my active policy was almost up, so I decided to contact someone from Rooster to see if I could get my quote early. The response I got from them was

“Sadly it looks like we would be unable to offer coverage on this occasion, sadly the underwriters have rejected based on the vehicle”.
Bear in mind the vehicle was a BMW 3 Series that has a 2-litre engine.
So the moral of the story is if you drive anything above 2 litres at 20 please don’t waste your time doing roosters test drive, Look elsewhere.

16 de novembro de 2024
logótipo da Rooster

Resposta da Rooster

Hi, I am sorry we were not able to offer you a quote for your vehicle. Please come back to us if any of your details change and we will review your quote. Your test drive is valid for 18 months. Many thanks for your interest in Rooster and for giving us a go.

Classificada 1 em 5 estrelas

Time waste

They just want you to download the app is no helpful
Is a waste of time

17 de novembro de 2024
logótipo da Rooster

Resposta da Rooster

Hi Wasaq, we have just sent you a quote so please contact customer service on live chat if you have not received it. Many thanks Team Rooster

Classificada 5 em 5 estrelas

Very good insurance company gave me…

Very good insurance company gave me good quote couldn’t fault them and the customer service is very good as well. I did my insurance for the wrong date and within half an hour they’ve got it sorted couldn’t them would recommend.

2 de outubro de 2024
Opinião espontânea
logótipo da Rooster

Resposta da Rooster

Hi Harry, many thanks for your review. We're delighted to have been able to offer you a competitive quote and great to hear you've had a positive customer service experience with us. Please come on our Live Chat if there's anything else we can do to help you manage your policy.

Classificada 5 em 5 estrelas

Absolutely great prices nice and easy…

Absolutely great prices nice and easy to do and set up great service

1 de outubro de 2024
logótipo da Rooster

Resposta da Rooster

Hi Simon, thanks for your positive review. We're pleased to hear we've been able to help you with your insurance this year. If there's anything you need please come on our Live Chat via the app.

Classificada 1 em 5 estrelas

The app has been reviewing my driving…

The app has been reviewing my driving data for 2 months and not given a single quote pointless even doing it

11 de junho de 2024
logótipo da Rooster

Resposta da Rooster

Dear Jack, unfortunately we were not able to offer you a quote due to not meeting our minimum requirements. You can see a summary of your driving score within the app & you should have already received an email confirming that sadly we can't offer you anything. Thanks for giving Rooster a go.

Classificada 1 em 5 estrelas

Disappointed

Decided to ask before the 3 week test drive whether you would insure my car afterwards. You said you wouldn't. You should say at the beginning that you don't insure performance cars despite the quality of driving. It clearly has nothing to do with the standard of driving as I've been through many advanced driving courses, Misleading.

16 de agosto de 2024
logótipo da Rooster

Resposta da Rooster

Hi Nicola, we make it very clear on the sign up page that we have additional restrictions on some vehicles, so we're sorry you missed this. All driving data is valid for 18 months, so if we can't offer a quote initially, if a customer changes their vehicle they can come back to us. Thanks for considering Rooster.

Classificada 1 em 5 estrelas

A complete waste of time: Don’t bother—they just want your data, not to insure you

You sign up, enter all your details, spend 2 weeks doing their test, get a good score, only to be told their underwriters won’t insure you! Absolute waste of time and god knows what they do with your data — probably sell it on.

29 de julho de 2024
Opinião espontânea
logótipo da Rooster

Resposta da Rooster

I am sorry we were not able to offer you a quote. Sadly we do have a number of restrictions in place, however your test drive is valid for 18 months, so if any of your details change please come back to us.

Classificada 1 em 5 estrelas

If it's too good to be true - it is.

Went through all the rest drive and little hoops.
Moral of the story - if it sounds too good to be true, it definitely is.
They ask you for details before your test drive, lead you into a false hope, provide you with a quote, and then take it back and say you can't have that quote due to details you disclosed earlier.

I completed my test drive, informed them that I had an SP50 from over a year ago.
(Doing 56 in a temporary 50 on a motorway. Not even real speeding but hey-ho"
Got through to the quote, looked pretty good, but not great, so asked if they could do better on the price, and they did!

Until I wanted to know what changes would be made to the cost after providing proof of two years no claims.

They then sent me a message stating "we can't insure you because of your conviction"
Which they knew about, BEFORE giving me a quote.

Stop giving people quotes and then snatching the back because your system is flawed, and fail to do anything about it.
Stop leading people on and providing them with a false sense of security.

Do better

23 de julho de 2024
Opinião espontânea
logótipo da Rooster

Resposta da Rooster

Hi Alissa, unfortunately we were not able to offer you a quote. Your initial quote was indicative until you confirmed all of your details. Thanks for giving Rooster a go, and again sorry we couldn't help.

Classificada 1 em 5 estrelas

Only insured me for year and didn’t…

Only insured me for year and didn’t offer a quote for next, these small companies will always leave you in difficult situations. I have learnt my lesson to go with admiral now.

16 de julho de 2024
Opinião espontânea
logótipo da Rooster

Resposta da Rooster

Hi. We'd like to look into this further for you, but we need your full name and address. Can you please confirm this on our Live Chat via the app, or please send an email to hello@joinrooster.co.uk. In some circumstances we sadly aren't able to offer a renewal due to a change in our underwriting terms, but if you can come back to us we can investigate further. Many thanks.

Classificada 5 em 5 estrelas

Good

Hello, I want to thank you for being insured by Rooster and say that so far I have not found difficulties or problems filling out my policy, now I will evaluate my service in the next few days, that my insurance is active and so I will be able to evaluate Rooster with a different view. Thank you so much so far.

8 de julho de 2024
logótipo da Rooster

Resposta da Rooster

Many thanks for your review and welcome to Rooster's community of good drivers. Please come on our Live Chat via the app if we can be of any assistance managing your policy.

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