Secret Opiniões 

265
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have been a member of joinsecret since last 5 years. They have been bringing some good deals which has been saving money for our saas business . Especially 1 year discounted or free access to estab... Ver mais

Classificada 5 em 5 estrelas

I’ve been using Join Secret for over four years now, and it has consistently delivered incredible value for my business. Through their deals and credits, I’ve saved thousands of dollars on essential s... Ver mais

Classificada 2 em 5 estrelas

Annual renewal refund request was rejected - when i didn't use it, and have requested it in the same day. I got some good benefits 2 years ago, mainly AWS credits It was helpful. Though when I t... Ver mais

Classificada 5 em 5 estrelas

Superbe plateforme - très simple d’utilisation, un choix très riche d’outils, service client fluide et hyper réactif. J’ai pu accéder à plusieurs deals intéressants lorsque je débutais tout juste m... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software
  2. Serviço de desenvolvimento de negócios
  3. Serviço de empresa para empresa

Sobre Secret

Escrito pela empresa

Secret is a SaaS deal marketplace for startups with over 250+ deals available on the most highly in-demand SaaS including AWS, Microsoft Azure, Stripe, and Notion.

You can find our deals here

Secret is a freemium platform where new deals are added every month; Premium membership costs $199 per year after and gives you access to great deals on the most highly demanded SaaS tools for startups as well as all the new deals we add to the marketplace each month.

Our ecosystem also provides startups with exclusive additional resources like experts, online training, and gives you access to a global community of entrepreneurs.

With potential savings of over $500k with Secret, Secret has already helped 30,000+ entrepreneurs save tens of millions of dollars in software spending.

Find us on the networks:

Linkedin
Twitter

Informações de contacto

3,9

Bom

TrustScore: 4 em 5

265 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(265)

11 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We have been a member of joinsecret…

We have been a member of joinsecret since last 5 years. They have been bringing some good deals which has been saving money for our saas business . Especially 1 year discounted or free access to established tools. Having $5000 access to AWS activate and make.com was a big deal for us in our initial days of operation. Various tools at disoucnted prices or for free have been instrumental in helping us focus on our growth without worrying about costs. The customer support team is great and they try to understand and fix issues in timely manner.

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Saved thousands on essential software over 4+ years

I’ve been using Join Secret for over four years now, and it has consistently delivered incredible value for my business. Through their deals and credits, I’ve saved thousands of dollars on essential software tools that I use almost every single day. The platform is straightforward, the savings are real, and it’s an absolute must-have resource for any founder, freelancer, or startup looking to extend their runway without skimping on quality tools. Mary is amazing in customer support. Highly recommended!

4 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Savings for early-stage builders

I've been using Secret while building my product, and it's been genuinely useful for keeping software costs down. I found deals on toolw i was already considering, and the redemption process was straignforward every time. When you're watching every expense earlyon, those savings add up quickly. Definitely worth checking out if you're building a business on a budget.

31 de julho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

annual renewal refund request was…

Annual renewal refund request was rejected - when i didn't use it, and have requested it in the same day.

I got some good benefits 2 years ago, mainly AWS credits It was helpful.

Though when I tried claiming Google clouds and few others, I wasn't able to claim them successfully due to some conditions on the vendor side.

12 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I use secret clinical but the secret I…

I use secret clinical but the secret I figured out is that I can use it for 6 months and then switch to a different brand for three months to make it click in and work again!!! I love secret clinical but I think that the different scents might not be as effective cause all those scents

1 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

They refuse to refund

They said they sent the reminder email before the subscription renewal, but I did not get an email, and they did not send any proof

25 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Will NOT let you cancel

I purchased this a year ago and tried multiple times throughout the year to cancel it. Somehow, despite doing my part, the cancellation never went through. Then, out of nowhere, I’m charged again—at a higher amount—and with absolutely zero authorization on my end.

To make matters worse, I reached out to support within an hour of the charge hitting my account, only to be told by Mary that it’s “non-refundable.” Seriously? I didn’t even receive a receipt, a notice, or any confirmation that a renewal was about to happen. Nothing.

After checking other reviews, it looks like I’m far from the only person this has happened to. Which tells me this isn’t an isolated mistake—it’s a pattern. Their online cancellation clearly does not work, and they seem to be taking advantage of customers who assume they’re opted out.

At this point, it feels like a complete scam. Charging customers more money without authorization, refusing refunds despite immediate contact, failing to send renewal notices—it’s unacceptable. I’m warning anyone considering this company: be careful. Their renewal system and “cancellation” process are not to be trusted.

25 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Stay far away, or if you join be sure to cancel well in advance, then follow-up to make sure it actually canceled

I canceled my JoinSecret subscription before the renewal, but they still charged me and claimed the cancellation never happened. I had no access to cancellation confirmation on their site, and customer support refused to refund me.

If you plan to cancel, do it well in advance, take screenshots, and follow up repeatedly to confirm it went through. Otherwise, you might end up charged with no recourse. Very disappointed in how this was handled. I may have used them in the future or recommended to clients as their service can give you some benefits for a startup.

However, never again - stay far away.

UPDATE: replying to their reply that they offer cancellation - yes, shortly after I received the email I went to the site and cancelled. I'm not sure if there was a bug or what, but it appeared to cancel and obviously did not. At least, this is the best case scenario - that the missed cancellation was not intentional.

4 de julho de 2025
Opinião espontânea
logótipo da Secret

Resposta da Secret

Hi Jeremy, I'm Edouard, the founder of Secret. We send reminder emails for upcoming renewals and you can easily cancel your subscription in your account settings in 1 clic. Our policy is just like all software companies policies.
Have a good day.

Classificada 5 em 5 estrelas

A+ Customer Support

I had an issue with a code, and the support was absolutely stellar in providing me with a new one very quickly. For a minute, I thought maybe the bad reviews were right, but my experience so far is entirely positive.

16 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The premium pays for itself

The premium pays for itself. I was glad I made this investment while starting my startup. I got 10X value for what I paid for. During the early days where I am bootstrapping and every penny counts SECRET became a lifesaver for make.com, typeform, Notion and many more platforms!

20 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They reject payments and take away your account

Be careful with this company. It is rejecting payments for alleged handling of different IPPs. This is what they invent, and they do not provide any information to the user as to whether this is real or where it is from, because it is a fallacy.

29 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This an outright scam

This an outright scam. Not only not they give anything one cannot get without them, they actually add an extra layer of complexity, making the process much more time consuming. I paid their yearly plan, wasted a couple of hours of my time and got nothing. When I asked for refund they shortly answered they won’t do it and then just started ignoring my messages.

Once again: you can get every single “deal” they have without them and spending much less time.

1 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Really Solid, Pays for Itself, Great Support

Secret is a great value for new startups, and probably was the best investment I made in the early days of my company. Pays for itself more or less instantly with Premium, very responsive staff. Not sure why my last review was deleted since I don’t work for this company and they didn’t ask me to write a review. I signed up for Premium a year ago, can easily prove that, and will likely renew again when needed. Nothing but good things to say, and new offerings get added frequently. Great deal. Recommended.

21 de maio de 2023
Classificada 1 em 5 estrelas

Worst & SCAM Company

Worst & SCAM Company

I tried their premium subscription. Offer didn't work, i reached them out multiple times to cancel my account. They didn't cancel my account nor provide response. Stay away from this company

19 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

No deals work

No deals work
Refuse refund as they state unlocking a deal is equal to redeemed, which is not true.
This is a big con,
I will be getting a chargeback.

Notice how all the positive reviews are 1 review (FAKE reviews)

DO NOT USE.
CON and SCAM.

Not a single one has worked and they refuse to refund despite stating they refund.

Awful

16 de abril de 2024
Opinião espontânea

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