My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Ver mais
A empresa respondeu
Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Ver mais
A empresa respondeu
Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Ver mais
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Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Ver mais
A empresa respondeu
UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.
Ibstock, LE67, Leicester, Reino Unido
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What a refreshing change to have a friendly and competent technician arrive on time and get the job done first time. Well done for keeping me informed of arrival time and date throughout.

Resposta da Joint Electrical Services Ltd
Excellent service in every respect. Very prompt response following me reporting a fault in my induction hob to the supplier. Joint Electrical Services contacted me the same day and arranged for an engineer to visit the following morning. They provided a clear time slot for the visit with regular updates when he was on his way. The engineer (Josh) was brilliant - very knowledgeable about the appliance and the possible causes of the fault. He fixed the problem and provided clear explanations. The fastest and most efficient repair service I have experienced!

Resposta da Joint Electrical Services Ltd
It was a pleasure to get a visit from the JES engineer. The engineer was on time, very polite, worked very carefully on the cooking system and covered the work services on the kitchen island. We can highly recommend JES!

Resposta da Joint Electrical Services Ltd
Great service from the initial contact.
The engineer was very efficient, helpful and resolved the problem with our Bora.
I would recommend this business.

Resposta da Joint Electrical Services Ltd
Well, what a great and unexpectedly great service JES gave us when our BORA hob broke down. I quite expected a big hassle and a long wait. The very nice engineer, Michael, was despatched to sort out the problem within a week and arrived early in the morning and sorted it all out efficiently and happily.
Many thanks.

Resposta da Joint Electrical Services Ltd
Right from the start the booking of the engineer and date was clear and well communicated.
Mark the engineer was very professional and friendly. He explained everything very well and fixed our issue very proficiently.

Resposta da Joint Electrical Services Ltd
JES are the consummate professionals.
I had a BORA hob that wasn’t working - I called JES and arranged a call out.
Joshua their engineer arrived first thing in the morning. He was respectful of our house and did a superb job. On top of that he was a delight to have in our home. He was professional and personable.
Ten out of 10!

Resposta da Joint Electrical Services Ltd
very professional in terms of admin, communication and execution. first class

Resposta da Joint Electrical Services Ltd
Absolutely fantastic service! They accommodate my availability, showed up on the job with a smile and fully prepared to carry out the work. Offered additional help and guidance, and of course they solved the problem with my Bora XBO.
Wish all companies were like this, and indeed will recommend them and use them again. Thank you

Resposta da Joint Electrical Services Ltd
Really responsive and helpful company - able to resolve our query quickly and efficiently.

Resposta da Joint Electrical Services Ltd
Whilst my operatives were working on a new kitchen, a hob top was accidentally broken, finding out it cost £3500 to buy I feared we had just done this job for nothing. Searching on line I found Joint electrical services could replace the hob top for a fraction of the cost.
They were efficient, clean and the hob is as good as new. The client was also very pleased. Would recommend them highly

Resposta da Joint Electrical Services Ltd
I have a 19 year old lincat Mercury RC1090 range cooker built by Lincat before they sold the Mercury Range cooker to Rangemaster. Getting spares has become increasingly difficult. The door hinge on the "everyday" oven broke meaning the door would not sit tight against the door seals. Crawling the internet I literally stumbled across Joint Electrical Services and filled out the online form describing the problem.
After a couple of days, I got an email requesting pictures which were sent. I recevied a quote and a date for the repair was arranged.
Anne Steele (Operations Administrator) was particularly helpful, fielding my questions and working through the quote and arranging the date.
Our engineers (Dave and Dan) arrived on time and spent 5 hours carryoing out the repair, replacing the required parts and giving the cooker a service. Great work guys.

Resposta da Joint Electrical Services Ltd
Michael was very professional, tidy and kept me updated on progress, he replaced the faulty parts on my Bora and it’s now working perfectly.

Resposta da Joint Electrical Services Ltd
Excellent service, arrived late afternoon and happily spent extra time to get the problem solved. Our hob was fixed in a single visit and it's working perfectly.

Resposta da Joint Electrical Services Ltd
It restored our faith . The company is a shining example of how to run a business putting the customer at the forefront . It was professional from start to finish. I would highly recommend them .

Resposta da Joint Electrical Services Ltd
Informed customer services Bora of a problem who arranged contact with Joint Electrical Services Ltd. A date was given. service engineer turned up on time, and was very polite and presentable . He carried out the repairs quickly. Dealt with all my questions, and left the place clean and tidy.

Resposta da Joint Electrical Services Ltd
The engineer who attended the repair was very attentive and competent. He identified the fault immediately, replaced what was causing it, cleaned up any mess and left. He also did a software update. Excellent service.

Resposta da Joint Electrical Services Ltd
The guys were friendly, fixed the problem with our Bora and were on time even though they drove quite a long way to get to us. Great experience.

Resposta da Joint Electrical Services Ltd
The company and their engineer were very efficient with our Bora and I was kept informed throughout. My engineer was friendly, helpful and tidy. I would definitely recommend JES .

Resposta da Joint Electrical Services Ltd
The service engineer arrived on time was cheerful and completed the repair whilst explaining what the problem was.
What more can you ask ?

Resposta da Joint Electrical Services Ltd
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