Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

10/10. Customer service is always amazing. Yes I’ve gone long without a win before. But that’s gambling. I’ve also won multiple times in a row. Site is easy to use never experience any major issues. A... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Quiero dejar mi buena experiencia, con Jokabet y sobretodo los profesionales que trabajan para ello, en especial con el Sr. Guzman. Un solo tema que tuve pendiente y necesité ayuda, éste Sr. Superó la... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I did need to deposit a good few times before I had winnings of over £100 that I could withdraw. Withdrawal process was straight forward and paid into my bank within 24 hours. Was wary of the bad revi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

My latest withdrawal has taken almost a month with lots of emails to the support team and phone calls to the bank. The support team have consistently answered emails and have ultimately sorted out... Ver mais

A empresa respondeu

Informações sobre a empresa


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4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I think this casino is a scam because…

I think this casino is a scam because they don't publish the winners of lotteries they hold and they do a lot of dodgy things like impossible wagering, and cap the winnings you can get from free spins and they use so many different companies to transfer money, one company tried to add £35 for a £70 deposit... This doesn't seem right at all and God help you if you try and withdrawal anything because they want a letter from God, and they don't display RTPs at all on slots...

20 de janeiro de 2026
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello, James!

We are sorry that our site did not meet your expectations. However, we always try to reward our customers with good bonuses. Of course, all bonuses have its own wager requirements, but after completing them you are able to receive the winnings from bonuses.

Please note that you can find all relevant bonus terms at the bottom of the page.

Furthermore, each game display their RTP, visible at the bottom corner with the "i" icon.

Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field. Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win. Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means.

That said, we understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods. Please rest assured that all data is handled with the highest level of security and confidentiality. In line with our policies, withdrawals can only be processed after successful verification.

By registering on our website, you confirm that you have read and accepted our terms and conditions. While we regret this has caused you frustration, please understand that we operate in accordance with our established rules and regulations, which we strive to uphold consistently.

Best regards,
JokaBet Team

Classificada 5 em 5 estrelas

i can’t plsy my bonuses

i can’t plsy my bonuses

31 de dezembro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Greetings, Fikri!

We are sorry to hear that you have encountered difficulties while trying to utilize your bonuses. We want to ensure that every aspect of our platform works perfectly for you so that you can fully enjoy our wide range of entertainment.

Your satisfaction is our priority, and we’d love the chance to assist you. Please reach out to us at support@jokabet.com with "Trustpilot" in the subject line, and we’ll be happy to help. Our team is ready to investigate this for you and ensure your balance is ready for use as quickly as possible.

We look forward to receiving your email and getting this resolved for you!

Best regards,
JokaBet Team

Classificada 1 em 5 estrelas

Do not use this site

Do not use this site. I used bank trf to deposit and the money never arrived with them and their third party provider Kryptonim stated the money never reached them, yet I proved over and over again it left my bank account. They are still refusing to refund me and the money has mysteriously disappeared their end. Bank said it sounds like a scam but as bank trf and def left to their account nothing they can do about it.
All documentation has been supplied on numerous occasions and proof has been given that the amount left my account and went to Kryptonim, however a refund has still been refused.

9 de novembro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello!

We regret to learn that your experience on our website did not meet your expectations.

Please be assured that every case is reviewed with careful attention and handled individually. We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.

We have previously sent an email containing the required information. We kindly await the requested documentation.

Thank you for your understanding.

Best regards,
JokaBet Team

Classificada 5 em 5 estrelas

Good selection of games and fast…

Good selection of games and fast withdraws

31 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello there, James!

Thank you for sharing your positive experience. It means the world to us!

We are so happy to hear that you appreciate the strong variety of games available and are satisfied with the speed of the withdrawal process. Your confidence in our platform truly inspires us to keep improving and providing the best service possible.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

Classificada 5 em 5 estrelas

Excellent experience with jokabet

Excellent experience with jokabet. Big wins and fast payouts

25 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello there, Ryan!

Thank you for sharing your positive experience. It means the world to us!

We are so happy to hear that your time with us was an excellent experience overall. It’s fantastic that you’ve achieved some significant winnings and are satisfied with the speed of the withdrawal process. Your confidence in our platform truly inspires us to keep improving and providing the best service possible.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

Classificada 4 em 5 estrelas

Good Site

I did need to deposit a good few times before I had winnings of over £100 that I could withdraw. Withdrawal process was straight forward and paid into my bank within 24 hours. Was wary of the bad reviews here, but I really have no issues with this site at all. Could do with winning more often but that's just down to luck!

17 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello there, L C!

Thank you for sharing your positive experience. It means the world to us!

We are so happy to hear that, despite initial caution regarding other reviews, you ultimately encountered no issues at all with our site. We appreciate you confirming that the withdrawal process was straightforward and that your payout arrived in your bank within 24 hours. That efficiency is something we prioritize highly. Your trust inspires us to keep improving and providing the best experience possible.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

Classificada 5 em 5 estrelas

great cosino

22 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Greetings, Ciprian!

Thank you for sharing your positive experience. It means the world to us!

We are so happy to hear that you consider us a great casino. Your support and trust inspire us to keep improving and providing the best experience possible.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

Classificada 5 em 5 estrelas

Good selection of slots

Good selection of slots, fast payouts, bonus buy feature really good. Fero28430476

18 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello there, Michael!

Thank you for sharing your positive experience. It means the world to us!

We are so happy to hear that you appreciate the variety of slot games available on our platform. It's also excellent news that you found the withdrawal process to be swift. Your confidence in our offerings truly inspires us to keep improving and providing the best experience possible.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

Classificada 5 em 5 estrelas

My go to casino!

A great casino with great communication. Have recommended to friends

14 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Greetings, Shay!

Thank you for sharing your positive experience. It means the world to us!

We're so happy to hear that you have an enjoyable experience. Your support and trust inspire us to keep improving and providing the best experience possible, and we truly appreciate you recommending us to your friends.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

Classificada 5 em 5 estrelas

Best is Best

All good and Best 👌

13 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello there, Gustav!

Thank you for sharing your positive experience. It means the world to us!

We are so happy to hear that your experience with us was all good. Your support and trust inspire us to keep improving and providing the best experience possible.

We look forward to seeing you again on our website.

Best regards,
JokaBet Team

Classificada 5 em 5 estrelas

Great company very quick at responding…

Great company very quick at responding and rectifying the issue

10 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Greetings, Alex!

Thank you for sharing your positive experience. It means the world to us!

We are so happy to hear that you find us to be a great company and that our team was very quick at responding and rectifying the issue. Your support and trust inspire us to keep improving and providing the best experience possible.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

Classificada 1 em 5 estrelas

Scam

Scam, dead spin after dead spin. No game pays out. Have deposited a lot and never withdrew; worst casino out there. Play their demos and you win sporadically, deposit and you will win nothing. Give your money away.

7 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello, Dan!

We are sorry that our site did not meet your expectations.

Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.

Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means.

Best regards,
JokaBet Team

Classificada 5 em 5 estrelas

Muy recomendable!

Muy recomendable!
Buena atención y rápida eficacia.

6 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

¡Saludos, Rosa!

Gracias por compartir su experiencia positiva. ¡Significa mucho para nosotros!

Nos alegra mucho saber que aprecia nuestro excelente servicio y rápida eficiencia. Su recomendación y apoyo nos motivan a seguir mejorando y brindar la mejor experiencia posible.

Esperamos verlo de nuevo en nuestro sitio web.

Les deseamos lo mejor,
Equipo JokaBet

Classificada 5 em 5 estrelas

Es una página fiable

Es una página fiable, siempre pagan a tiempo y tienen unos bonos magníficos, yo nunca he tenido un problema

5 de outubro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

¡Saludos, Cristian!

Gracias por compartir tu experiencia positiva. ¡Significa mucho para nosotros!

Nos alegra mucho saber que consideras nuestro sitio confiable y que tus pagos siempre llegan a tiempo. Saber que no has tenido ningún problema y que estás disfrutando de nuestros fantásticos bonos nos motiva a seguir mejorando y brindándote la mejor experiencia posible.

Esperamos verte de nuevo en nuestro sitio web.

Saludos cordiales,
Equipo JokaBet

Classificada 5 em 5 estrelas

Very good staff nice sortted


Very good staff nice sorted

30 de setembro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Greetings, Wojciech!

Thank you for sharing your positive experience. It means the world to us!

We're so happy to hear that our staff was able to help get things sorted for you. Your support and trust inspire us to keep improving and providing the best experience possible.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

Classificada 5 em 5 estrelas

Great name great attitude and very fast…

Great name great attitude and very fast at replying melody gets 5 stars from me

29 de setembro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Greetings, Bessie!

Thank you for sharing your positive experience. It means the world to us!

We're so happy to hear that Melody was able to help you and that you appreciate her great attitude and fast replies. Your kind words truly inspire us to keep improving and providing the best experience possible. We'll be sure to pass along your feedback to her.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

Classificada 5 em 5 estrelas

good guy spencer

28 de setembro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello there, Vivaan!

Thank you for sharing your positive experience. It means the world to us!

We're so happy to hear that Spencer provided you with great assistance. Your support and trust inspire us to keep improving and providing the best experience possible. We'll be sure to pass along your kind words to him.

We look forward to seeing you again on our website.

Best regards,
JokaBet Team

Classificada 5 em 5 estrelas

Slot bigbass splash

Slot bigbass splash. About casino is not give much win

28 de setembro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello, Kamil!

Thank you for sharing your experience. It means the world to us! Your support and trust inspire us to keep improving and providing the best experience possible.

Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.

Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means.

Best regards,
JokaBet Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service

26 de setembro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hello there, Dmitrijs!

Thank you for sharing your positive experience. It means the world to us!

Your feedback about our great customer service truly inspires us to keep improving and providing the best experience possible. Your support and trust are what drive us.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

Classificada 5 em 5 estrelas

I made a quick enquiry regarding my…

I made a quick enquiry regarding my birthday and got instantly replied to and had helpful information given! The agent “Aubrey” got me sorted, amazing customer support! ❤️ -Kebo25

22 de setembro de 2025
Opinião espontânea
logótipo da Jokabet

Resposta da Jokabet

Hi there, Keiran!

Thank you for sharing your positive experience. It means the world to us! We're thrilled to hear that you got an instant reply with helpful information from our team.

It's especially rewarding to know that Aubrey was able to sort out your query and provide amazing customer support. Your support and trust inspire us to keep improving and providing the best experience possible.

We look forward to seeing you again on our website.

Best wishes,
JokaBet Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais