Had a wonderful year playing with kinghills casino so rewarding an superb customer service ... There games are fair an choices are plenty .. I like the way they upgrade you with loyalty an weekly cash... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Like every casino it will have its pros and cons but when compared to other casino i find it unmatched with frequent bonuses, events and activities. Still some minor bug issues ive had with certain mi... Ver mais
A empresa respondeu
I don’t usually write reviews but my experience with Kinghills has been fantastic. Good variety of markets. Withdrawal arrived next business day with an easy verification process. Support on live chat... Ver mais
A empresa respondeu
Been a member for a while now and have spent alot of money 💰 I finally had a decent win yesterday and have made a withdrawal....my account was verified ages ago....after reading some of the reviews I... Ver mais
A empresa respondeu
4,5
Excelente
2 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have played this site for many years…
I have played this site for many years But i was due to upgrade with a bonus and points. Went on a few days ago to. Find most of my points removed. Did contact them but had no joy . There are happy enough to take your money but find any escuse to remove points so as not to give you the prize u had work towards.
8 de março de 2026
Opinião espontânea
Resposta da Kinghills
Hello, Julie!
We are sorry to hear that your experience with our website did not meet your expectations. Our team is committed to providing outstanding service while always improving. We would welcome the opportunity to look into your case and assist you. Please contact us at support@kinghills.com and include "Trustpilot" in the subject line, and we would be happy to help you.
Best regards,
KingHills Team
Resposta da Kinghills
Hello there, Nicola!
We are absolutely thrilled to hear that you’re enjoying your time with us! Providing a "brilliant" experience for our players is exactly what we strive for every day, and your positive feedback is the best motivation for our team.
Thank you for your support, and we look forward to welcoming you back for more great moments soon!
Best regards,
KingHills Team
Been a member for a while now and have…
Been a member for a while now and have spent alot of money 💰 I finally had a decent win yesterday and have made a withdrawal....my account was verified ages ago....after reading some of the reviews I'm now really panicking that I won't get my payment....hopefully this is not the case and my payment will go into my bank promptly....if it does I will be back to re assure people and praise kings hill with 5 stars 🌟
19 de fevereiro de 2026
Opinião espontânea
Resposta da Kinghills
Hello there, Laura!
We are absolutely thrilled to hear about your recent success and that you've decided to process a withdrawal with us! It is always a pleasure to see a long-time member hit a significant milestone.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 72 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
We understand that waiting for a payment can feel a bit stressful, but we are committed to making sure your experience remains a positive one.
Kind regards,
KingHills Team
we went to kerla trip with kinghills…
we went to kerla trip with kinghills and my overall experience was amazing 🤩 we wher company by mr sourabh shivogound our tour manger and the driver behaviour was also good 👍 thank you so much kinghills for amazing trip
18 de fevereiro de 2026
Opinião espontânea
Resposta da Kinghills
Hello there, Saurav!
We truly appreciate you taking the time to share such a wonderful account of your recent travels. It sounds like Mr. Sourabh and the team provided a fantastic experience in Kerala!
While we love hearing about great adventures, it seems there might be a slight mix-up, as we are KingHills Casino, the online gaming platform. However, we are delighted that the name "KingHills" is associated with such high-quality service and happy memories for you!
Thank you for the positive energy, and if you ever fancy some entertainment on our side of the brand, we’d be more than happy to welcome you.
Best wishes,
KingHills Team
After leaving a 5 star review on the 7…
After leaving a 5 star review on the 7 October 2025 I have now decided this site is a shambles and will take your money any way they can and not pay winnings.
Just use a more reputable site !!! Don’t fall for the bonuses they don’t let you keep them either or will let you have £3 out of £300.
Use more reputable sites instead!!!
30 de janeiro de 2026
Opinião espontânea
Resposta da Kinghills
Hello, Razu!
We are sorry to hear that your experience with our website did not meet your expectations. Our team is committed to providing outstanding service while always improving.
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field. Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means.
Regarding our bonuses, we’re always looking for ways to reward our players! In addition to our daily prize wheels, we offer a loyalty program and a variety of other promotions. All available bonuses are visible on our Promotions page and you can find all applicable bonus term at the bottom of the site.
We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Thank you for your understanding. If you need assistance, please contact support@kinghills.com with "Trustpilot" in the subject line, and our team will be happy to help.
Best regards,
KingHills Team
Resposta da Kinghills
Hi there, Amaro!
Thank you so much for the positive feedback! We are absolutely delighted to know that you are happy with the selection of titles available on our platform and that you are enjoying your time with us.
Providing a diverse and engaging environment is a top priority for our team, and hearing that our offerings have met your expectations is a great motivation for everyone here. We are committed to maintaining these high standards to ensure that every future visit remains just as enjoyable and smooth for you.
We truly appreciate your support and look forward to welcoming you back for many more great sessions very soon!
Kind regards,
KingHills Team
Had a wonderful year playing with…
Had a wonderful year playing with kinghills casino so rewarding an superb customer service ... There games are fair an choices are plenty .. I like the way they upgrade you with loyalty an weekly cashback an rakeback is a bonus too I've had alot of rewarding withdrawals without any hassle at all ... I've become a VIP gold level 2 after time an VIP management are brilliant with even better customer service an bonuses an any issues are resolved in no time at all ... Played alot of different casinos over time I highly recommend kinghills ... Remember always gamble responsible ...49RefinedAnt
31 de dezembro de 2025
Opinião espontânea
Resposta da Kinghills
Hello there, Mark!
We are absolutely thrilled to celebrate your one-year milestone with us! It is truly rewarding to hear such a detailed account of your time on our platform, and we are incredibly proud to have you as a VIP Gold Level 2 member.
Our team is dedicated to providing a fair and diverse gaming environment, and knowing that you find our game selection and transparency to be of such high quality is a fantastic compliment. We are also pleased that our loyalty rewards, including weekly cashback, rakeback, and personalised VIP management, have added significant value to your membership. Ensuring that withdrawals are processed without hassle is a core priority for us, and we are glad this has contributed to your positive perception of our brand.
Thank you for your kind words regarding our support and management teams, and for your responsible gaming reminder to the community. We look forward to continuing this successful journey with you for many more years to come!
Best wishes,
KingHills Team
One of my favourite casinos would…
One of my favourite casinos would highly recommend to any slot lovers, also amazing customer service team.
2 de dezembro de 2025
Opinião espontânea
Resposta da Kinghills
Hello, Macauley!
We truly value your kind words and are delighted to hear about your positive experience.
It’s incredibly rewarding to know that we are considered one of your premier casinos! We are thrilled by your strong endorsement to fellow slot enthusiasts, and it’s excellent to hear that our customer service team is also amazing. Your support encourages us to keep delivering outstanding service.
Thank you for your continued trust. We look forward to serving you again soon!
Best wishes,
KingHills Team
I can't get my money
I can't get my money, they keep asking for documents, they tricked me, don't play it. I confirmed it 5 times and then they asked for additional documents to not give me the money. DON'T PLAY WITH SCAMMERS, THEY ARE LIES
27 de novembro de 2025
Opinião espontânea
Resposta da Kinghills
Hello, Ugur!
We are sorry to hear that your experience with our website did not meet your expectations.
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.
Please note that after providing the necessary documents, your account was verified in 29th of November.
Thank you for your understanding.
Best regards,
KingHills Team
Ok games ok customer support some times…
Ok games ok customer support some times not very good rtp
27 de novembro de 2025
Opinião espontânea
Resposta da Kinghills
Hello, Anthony!
We truly value your kind words and appreciate your candid assessment of your experience.
We are pleased to hear that the gameplay is satisfactory and that our customer support is generally acceptable. We appreciate you sharing your perspective regarding the frequency of positive game results you've encountered. We assure you that all our games use certified random number generators to ensure fairness.
Your satisfaction is incredibly important to us, and your feedback encourages us to keep delivering outstanding service.
Best regards,
KingHills Team
An update following my previous…
Received my funds finally but I don’t think I would have if I hadn’t badgered them continuously! I have requested for my account to be permanently closed and I will never play on their site and I’ll ensure I let others know about how they treat people. After depositing thousands they tried their very best to make something by up about chargebacks, I was never even given an explanation! I urge people to use a reputable casino site and not make the same mistake I did. There are MUCH better casino sites who value their players!
UPDATE: my withdrawal has been accepted and it’s marked as paid but still haven’t received this into my bank account. What a draining situation this is. I’ll update further once the funds hit my bank!
UPDATE: they have now put the £800 back into my account and I’m waiting for my withdrawal, I will update once I have received this.
An update following my previous reviews, my bank has confirmed no initiated chargebacks along with myself and the team have now decided they will take up to 30 for a resolution - I am in shock at how they have handled this situation, they have seemed to come up with something to not withdraw my £800 winnings and now I’m having to wait. What do you need to figure out? You have all evidence, bank statements, confirmation from my bank that all my deposits were settled. I have been a player on Kingshill’s for a long time happily taking 1000s of pounds in deposits but when I have a little win, trying their very best to make things up to not pay out - I’ll update when I get any further news or if I get my withdrawal. The court claim is ongoing and having to upload all messages from both parties.
11 de novembro de 2025
Opinião espontânea
Resposta da Kinghills
Hello, Charlotte!
We are sorry to hear that your experience with our website did not meet your expectations. Our team is committed to providing outstanding service while always improving.
Please be assured that every case is reviewed with careful attention and handled individually. We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Your withdrawal has been processed from our side, and the funds should now be in your bank account. If you have not received the funds, please contact us at support@kinghills.com with the subject "Trustpilot" and we will assist you accordingly.
Thank you for your understanding.
Best regards,
KingHills Team
Resposta da Kinghills
Hello, Tyell!
We truly value your kind words and are delighted to hear about your positive experience.
It’s incredibly rewarding to know you feel the service is satisfactory. Your support is highly important to us, and it encourages us to keep delivering outstanding service.
Thank you for your continued trust. We look forward to serving you again soon!
Best wishes,
KingHills Team
The casino is great to play with lots…
The casino is great to play with lots of games to choose from, and the people who work here are very helpful
Keiron marsh
30 de outubro de 2025
Opinião espontânea
Resposta da Kinghills
Hello, Keiron!
We truly value your kind words and are delighted to hear about your positive experience.
It’s incredibly rewarding to know you find the casino excellent for gameplay, appreciate the extensive selection of available games, and that you found our team members to be highly supportive. Your satisfaction is incredibly important to us, and your patronage encourages us to keep delivering outstanding service.
Thank you for your continued trust. We look forward to serving you again soon!
Best wishes,
KingHills Team
Good site they give me 109 bonus…
Good site they give me 109 bonus credits and free spins
29 de outubro de 2025
Opinião espontânea
Resposta da Kinghills
Hello, Nicki!
We truly value your kind words and are delighted to hear about your positive experience.
It’s incredibly rewarding to know you found us to be a highly commendable site and that you were happy to receive bonus credits and complimentary spins. Your satisfaction is incredibly important to us, and your support encourages us to keep delivering outstanding service and value.
Thank you for your continued trust. We look forward to serving you again soon!
Best wishes,
KingHills Team
I’m very happy whit this conversation…
I’m very happy whit this conversation very naice working ms bloom
25 de outubro de 2025
Opinião espontânea
Resposta da Kinghills
Hello, Danut!
We truly value your kind words and are delighted to hear about your positive experience.
It’s incredibly rewarding to know you were very happy with this conversation. We are thrilled that Bloom provided such pleasant and professional assistance. Your satisfaction is incredibly important to us, and your support encourages us to keep delivering outstanding service.
Thank you for your continued trust. We look forward to serving you again soon!
Best regards,
KingHills Team
They are offering good bonuses and a…
They are offering good bonuses and a flawless withdrawal. Variety of games to play as well and a very prompt customer service.
22 de outubro de 2025
Opinião espontânea
Resposta da Kinghills
Hello, Jeanne!
We truly value your kind words and are delighted to hear about your positive experience.
It’s incredibly rewarding to know you appreciate the promotional rewards we offer. Your enjoyment of the variety of games and the prompt assistance from our customer service team reinforces our commitment to outstanding service.
Thank you for your continued trust. We look forward to serving you again soon!
Best regards,
KingHills Team
It's a very good site and always quick…
It's a very good site and always quick to respond if something isn't rite
18 de outubro de 2025
Opinião espontânea
Resposta da Kinghills
Hello, Daniel!
We truly value your kind words and are delighted to hear about your positive experience.
It’s incredibly rewarding to know you find our platform to be a highly commendable site and that our team is consistently quick to respond when any issues arise. Your satisfaction is incredibly important to us, and your support encourages us to keep delivering outstanding service.
Thank you for your continued trust. We look forward to serving you again soon!
Best regards,
KingHills Team
I really do enjoy playing the slots on…
I really do enjoy playing the slots on this app, its great. I have won good money on here but also spent money on here.
Ive never won anything ever until I went on this. After ive achieved my small goals I set out for myself, I do deposit money and think I deserve a few lucky games on here and it gives me excitement but also know that im prepared to lose what im spending
12 de outubro de 2025
Opinião espontânea
Resposta da Kinghills
Hello there, Maddison!
We truly value your kind words and are delighted to hear about your positive and exciting experience with our app. It's incredibly rewarding to know that you enjoy playing the games.
Your feedback is important, especially your honest perspective on the excitement of both winning and knowing you're prepared for the risk involved. Your satisfaction with the gameplay and your trust in us are what encourage our team to keep delivering outstanding service.
Thank you for your continued trust. We look forward to serving you again soon!
Best regards,
KingHills Team
All good really good service I like…
All good really good service I like playing
9 de outubro de 2025
Opinião espontânea
Resposta da Kinghills
Hello, Kane!
We truly value your kind words and are delighted to hear about your positive experience.
It's incredibly rewarding to know that you're enjoying playing with us and that you found our service to be good. Your satisfaction is incredibly important to us, and your support encourages us to keep delivering outstanding service.
Thank you for your continued trust. We look forward to serving you again soon!
Best regards,
KingHills Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.