Jollyes The Pet People - Edinburgh Opiniões 

816
•
TrustScore: 4.5 em 5

4,6

Hermiston Gait Retail Park, EH12 9FX Edinburgh, Scotland, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely brilliant shop. Prices are really reasonable. Other stores like pets at home overcharge. The staff are friendly. I never knew about jollyes until last month. Wish I'd known about it sooner.... Ver mais

Classificada 5 em 5 estrelas

Staff are always courteous, helpful and well presented. My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆... Ver mais

Classificada 5 em 5 estrelas

As previous visits there's a good stock of raw foods by different manufacturers/brands. Easy to view freezer contents and make selection. Loyalty scheme and discounts available on certain brands.... Ver mais

Classificada 5 em 5 estrelas

Had gone in as pup seemed to have really soft stools and staff were amazing on listening and guiding me on a food more suited for him, and not even a week on after changin food i noticed a difference,... Ver mais


Informações sobre a empresa

  1. Loja de animais de estimação
  2. também em
  3. Cuidador de animais de estimação
  4. Loja de artigos para animais de estimação

Escrito pela empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Informações de contacto

  • Hermiston Gait Retail Park, EH12 9FX, Edinburgh, Scotland, Reino Unido

  • 01313 859 190

4,6

Excelente

TrustScore: 4.5 em 5

816 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(816)

4929 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Edinburgh Hermiston Gait

They have a good selection of pet foods. Only sorry that now there were no animals, as I was thinking that I might have got a couple of dumbo rats that I'd seen there a while ago. The staff are always polite and pleasant.

22 de janeiro de 2025
Classificada 2 em 5 estrelas

No working tills!…

I felt really sorry for the woman on the till as none of the tills worked. It looked very stressful. Fortunately one of the tills worked after 5 minutes. I would have been very annoyed if I had had to leave without buying what I came for because the till didn't work.

20 de janeiro de 2025
Classificada 5 em 5 estrelas

Great Shop

Great Shop, and some great bargains at budget prices, customer service is top form they know there stuff, always a pleasure.

20 de janeiro de 2025
Classificada 5 em 5 estrelas

Our two Tibetan Terriers love a Jollyes girls trip

Our two Tibetan Terriers always love a trip to Jollyes (bit like kids love Theme Parks) The thing that REALLY makes it for them are when the staff engage with them and there may be a treat or two at the till when they stand up and "work" the staff for a treat some staff don't engage but they love the chap at Hermiston Gait(sorry can't remember the name, but he's nearly always there) he's brilliant with all the dogs & they love it and we keep going back :-)

19 de janeiro de 2025
Classificada 5 em 5 estrelas

This has to be the best customer…

This has to be the best customer service we have experienced in such a long time.
We used to shop in Pets at Home but this is definitely our new favourite.
Such helpful, engaging and friendly staff who adored our 2 pups Skye and Sonny ❤️

17 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good stocks of raw food

As previous visits there's a good stock of raw foods by different manufacturers/brands.
Easy to view freezer contents and make selection.
Loyalty scheme and discounts available on certain brands.
Plenty parking opposite the shop. Trolleys available for big loads.
What's not to like?

15 de janeiro de 2025
Classificada 3 em 5 estrelas

Keep an eye on the till queue

The shop was quiet but we waited at the till for longer than we'd expect. Staff were stacking shelves nearby and the member facing the queue didn't inform the staff member on till duty that we were waiting. Quite frustrating and unprofessional.

2 de janeiro de 2025
logótipo da Jollyes The Pet People - Edinburgh

Resposta da Jollyes The Pet People - Edinburgh

We understand your frustration with the wait time at the till. It's disappointing to hear that you felt ignored while staff were busy elsewhere. We strive to provide excellent customer service and will share your feedback with our team to ensure a more attentive experience for future customers.

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