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Jollyes The Pet People - Edinburgh Opiniões 

816
•
TrustScore: 4.5 em 5

4,6

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Localização

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Hermiston Gait Retail Park, EH12 9FX Edinburgh, Scotland, GB

•
01313 859 190

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely brilliant shop. Prices are really reasonable. Other stores like pets at home overcharge. The staff are friendly. I never knew about jollyes until last month. Wish I'd known about it sooner.... Ver mais

Classificada 5 em 5 estrelas

Staff are always courteous, helpful and well presented. My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆... Ver mais

Classificada 5 em 5 estrelas

As previous visits there's a good stock of raw foods by different manufacturers/brands. Easy to view freezer contents and make selection. Loyalty scheme and discounts available on certain brands.... Ver mais

Classificada 5 em 5 estrelas

Had gone in as pup seemed to have really soft stools and staff were amazing on listening and guiding me on a food more suited for him, and not even a week on after changin food i noticed a difference,... Ver mais

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Escrito pela empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.

Informações de contacto

  • Hermiston Gait Retail Park, EH12 9FX, Edinburgh, Scotland, Reino Unido

  • 01313 859 190

4,6

Excelente

TrustScore: 4.5 em 5

816 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(816)

4929 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Jolly Groomer Hermiston Gait fab service

I have taken my dog to The Jolly Groomer at Hermiston Gait in Edinburgh for about a year. They are fantastic! The team are so friendly, and really listen to what I want, as well as making helpful suggestions. My dog is not an easy customer but they are so patient, caring and go the extra mile to make it a positive experience.

20 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I won’t be back!!!!

That’s the first time I’ve been into Jollyes in Edinburgh. Tge experience was not Great. The shop was completely empty except for one couple so went straight to the Click and collect desk and gave the guy my name and order number. And I waited and waited some more (about 15 minutes) at which point I went bsvk to click and collect desk and asked where it was. He told me he couldn’t leave to go get another member of staff. Do eventually I went back and told him look I’m in a hurry hence click and collect could I not just take the items from the shelf to be told no. I showed him the receipt. After another 10 minutes someone finally showed up with my bags of puppy food. Not the best experience I’ve ever had so I won’t be back

6 de dezembro de 2024
logótipo da Jollyes The Pet People - Edinburgh

Resposta da Jollyes The Pet People - Edinburgh

We understand your frustration with the experience you had at our Edinburgh store. It sounds like you encountered a delay in receiving your Click and Collect order, and we apologize for the inconvenience this caused. We value your feedback and will use it to improve our customer service.

Classificada 3 em 5 estrelas

Helpful staff but too expensive

Staff member at till very helpful. Far too expensive for cat food

22 de novembro de 2024
logótipo da Jollyes The Pet People - Edinburgh

Resposta da Jollyes The Pet People - Edinburgh

Good Morning,

Thank you for your review and for bringing this to our attention. We understand your concern about the pricing of our cat food. We strive to offer a wide variety of products to meet different needs and budgets. This will be reviewed by our teams with efforts to make our pet food more affordable for customers.

Please note that our stores do offer a Price Match Guarantee if you are able to show evidence of the item being cheaper elsewhere within a 5 mile radius.

Kind regards

Jollyes customer services

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