Joyfolie Opiniões 

I've ordered several times from Joyfolie. Their dresses are beautiful and well made, and my photographer client closet is filled with them. Both the kids and adults love them and feel great in them during the photo session.

There are so many things wrong with this place. First, I was told they're a small business, which is what drives their return policy - make sure to read and understand that before purchasing. I bought 2 dresses on sale in August and they were a crappy fit so I sent them back. I thought I was getting my money back and so I ordered the dresses again in a different size plus another dress for my cousin's wedding. Well, come to find out that the sale dresses are for site credit only, so I ended up with $200 in store credit. The dress I kept and wore ONCE for my cousin's wedding is falling apart at the seams already. The fit of the dress is definitely a result of some fast fashion Shein garbage but priced at 5xs that.

With the $200 site credit I bought myself a skirt I was eyeing, a top for my sister, 2 skirts for my sisters, and 3 dresses for my nieces. I got a lot for the $200 because they were having a sale. The dresses started falling apart immediately and my nieces were very disappointed. My sisters haven't complained about their skirts and the top. The skirt I got for myself is am utter nightmare and leads me to believe they use AI for advertising. There's no way this is the same skirt they advertised; it looks like octopus arms!!!

So in the end, the quality is cheap garbage that falls apart easily. The return policy makes it so you take a chance and then get stuck in a cycle of returns and exchanges (if you're lucky) before you really get stuck with crap.

ALSO!!! There's a VERY SHORT time window to use store credit before it's gone forever. It's either 30 or 60 days and I almost lost the $200 I was sitting on hoping to buy something I loved. This time frame includes any other exchanges in that time frame; it doesn't start over. So if you buy something October 1 and the credit expires November 30, that's it.

I love Joyfolie. I have been purchasing clothing for myself and for my two daughters from them for several years.

Absolutely the BEST customer service, hands down! They communicated with me quickly about an item being out of stock and offered a different option, and made everything so easy! They are wonderful! I highly recommend Joyfolie to anyone, and will definitely be ordering again!

Just placed my first order with Joyfolie and I am thoroughly impressed! The promptness, presentation of the order, including very sweet personalized free gift, were just too cute! The dresses we received are clearly very high quality and we will certainly be ordering from Joyfolie again! Their customer service with a follow-up question I had was also 10/10! Highly recommend Joyfolie!

If I could give a zero I would. Return policy is not good. They only give limited time for use of store credit and refused actual.refund in returned merchandise. I will never buy from them again and recommend everyone avoid. Ordered serval dresses for my daughter's wedding, returned all items immediately that didn't fit or didn't like. Was issued store credit only, which expired soon after it was emailed. Attempted to get my money back, was refused any other offers to make it right.

The sad thing about this website is that they have amazing dresses for little girls (not just women). They run sales a lot so you can get a really good deal on some of these dresses. However, the reason why I give them a 1 star is because of their customer service. They do NOT have their customers in mind, only filling their own pockets. If something is wrong with the order (that wasn’t your fault), they will fight you when you want the issue resolved. Meaning, you have to spend so much of your time going back and forth getting something resolved. I’ve had this happen multiple times with them now. And the resolution is never a refund btw. It’s always store credit or replacement. When the customer complains about something valid, just refund right away. It’s as simple as that.

I ordered a dress whichI tried on and immediately repackaged because it didn’t fit. I sent it back quickly. The emailed me that they would not refund me because they found a stain (of which they failed to attach a picture). This is literally impossible because sure I had the dress on for 1 minute at most. I’ll never even consider this company again. I highly advise you to find another option because their customer care is horrendous.

Placed an order and they wouldn’t cancel it when I asked. Their return policy is opaque, and they refuse to cancel an order even if it was placed in error. You’d have to file a chargeback with your credit card company to try and get your money back.

For the past 4 years I've ordered so many girl dresses from this company. I never returned anyting. Even though sometimes the size runs a bit bigger for dresses I keep it.
Don't dry the clothes otherwise they shrink! I've learned that myself!
I like their fabric and I am grateful for their special offers that allow me to get more dresses at onces.
I will keep purchasing their dresses as I love their new collections all the time.
Daniela

I ordered a pair of boots and am so impressed by the quality of the product, the packaging and personal touch included within. These boots are GORGEOUS, well made and fairly priced. I will be ordering more products from Joyfolie!

The dresses and designs this business sells are unique and very different from what I see elsewhere. I purchased two dresses from this business. Both of them are worth the price in terms of quality and design. I would definitely purchase again from them.
My only issue was with the sizing. Both the dresses are XL, but one is slightly small on me and the other slightly big. I wish their sizes were more consistent.

I ordered 3 different times, the boots are literally among my favorites and i get compliments on all of them! I have several dresses, varying materials and quality on them. For the most part, they are very nice and I am not disappointed. A couple are a bit wrinkly, which is expected after shipping, but overall i love them, my husband loves them, and my mom loves them! Bralettes…adorable and super comfy!

I’ve been shopping at Joyfolie for years, and their dresses never disappoint! Every piece is beautifully designed, and truly unique. The attention to detail make their collections stand out. They always have the most beautiful, one-of-a-kind finds for children perfect for special occasions or everyday magic. Highly recommend!

Love all of JoyFolie clothing!! Such beautiful pieces! The packaging & tags are even pretty! The sizing and quality is right on 👍🏻 💕

The dress I ordered looked nothing like the pic. Dress was too big. Got a discount on the dress so I was not able to return. So I lost $65. I wish I would have read more reviews or seen that they had 2 stars to begin with.

Every piece of clothing they sell is quality . I love the femininity of their clothing. Sizing is consistent, and fairly priced. Always Beautiful packaging and extras.

Absolutely LOVE this brand! Unique, stunning pieces for a fraction of what it would cost elsewhere. I got my wedding dress from here and everyone is BLOWN away! It was comfy, stretchy, a show stopper and inexpensive in my opinion! They make the best dresses for dreamy photoshoots as well. Love love love!

I think Joyfolie’s return policy is deceptive. I went into my order fully aware that discounted items result in store credit, but I do not consider a “new customer” code or a standard 20% off promotion to be “deeply discounted.” After using the welcome code, my return was only eligible for store credit, which then came with an expiration date only 60 days after it was issued.

In their response, Joyfolie said this is outlined in their policy, but nowhere did I see anything that clearly stated a basic promo code or new-customer discount would be treated the same as a deeply discounted item.

After doing further research, it appears that Joyfolie may be in violation of Massachusetts consumer protection laws. Under Massachusetts General Laws, Chapter 200A, Section 5D, gift certificates and store credits must remain valid for a minimum of seven years and cannot expire sooner. A 60-day expiration is not only unreasonable; it is not compliant with state law.

Sizes are also inconsistent, making ordering very difficult. I would not order from this company again.

They have the cutest boots and they photograph so beautifully. My daughter wore them for hours and they were comfortable and she loved them.