Juice UK Opiniões 227

Purchased a couple of cables due to their guarantee, after a eight months started to get a shock from the end plugged into my phone on inspection found the insulation was coming apart.
Remembering the guarantee contacted them providing photos of the issue only to get told that even though they have a long guarantee you have to keep a copy of the receipts.
I have got cheaper cables from my local Halfords (own brand) before purchasing Juice brand and they are still working.
The guarantee is not worth the ink used to print it.
Will not be purchasing this brand again expensive waste of money two cables with the same fault I worked in the electric retail business and we did quality control even with big brands before allowing them to be sold

Purchased a juice charger atleast 4 months ago for a Samsung phone. Worked absolutely fine, was really astonished by the speed of the charge but it's recently gone downhill.

The charger itself heats up (plug end). When plugged into an outlet it sparked and almost caught alight. The outlet has been fine beforehand and only gave fault with this particular charger - after skimming over reviews of similar nature I have decided to leave my own personal experience. Lucky I caught this before it became problematic. PLEASE AVOID IF YOU DONT WANT YOUR HOMES TO BE CRISPY, CHARRED AND BURNT.

I bought a Juice USB-C cable from Argos for my MacBook Pro and 2 weeks later it decided to stop working. Absolutely rubbish

Bought juice iPhone charger from B&M it works for a week and then started playing up.

Won’t buy this product again.

Total waste of money

Got the wire for iPhone 15 hardly works properly

Just bought a USB-C cable from Juice via Tesco. It's absolutely useless. It's going back tomorrow. What is the point of selling cables that don't even work?! Unbelievable. Avoid this utterly incompetent company.

Rather pointless, if it worked and held a decent charge and did not self discharge then that would be useful . Design fault. I spent £30 on a 3 charge juice bank, it takes ages to charge fully, it only holds a short charge before self discharging, very exspensive for a product that does not uphold for its intended use, the hardware design is pleasent but the software design is not up to scratch on this particular item, it needs to be redesigned so it does not self discharge and holds a longer charge , better products can be purchased else where for half the price which do the intended job at hand better. Very disapointing.

Purchased a juice 2 mtr usb c to c cable from tescos
On 3rd jan this year 2025, this failed within 3 weeks.
Have been refunded by tescos fair play by their customer team.The cable full price was 22quid reduced to 16.Not what you expect from pricey bit of kit.The packaging and presentation are top notch,but the cables are dross, do not even think of buying them.For that money you can purchase a belkin item.Never going near this company’s merch again.

Terrible company don’t know why they still exist every charger I’ve got from them has broke in under a month !

Juice have responded saying that they have a small amount of chargers that becomes faulty and that I can replace the item

I can show you my last 7 receipts of exchanges within the last 2 months at Sainsbury’s which now I have given up exchanging
I thought I was the problem but juice can not justify this issue as EVERYONE clearly can see juice is rated 1 star on Trustpilot for a reason. Everyone is experiencing the same issues with the charger, bit of a shame that juice is apparently the largest uk supplier which is definitely not agreed with myself and I’m sure with the rest of their customers too

I'm really surprised to see all the poor reviews on here. I bought a 25w charger for my Samsung phone over a year ago from Argos and it has performed perfectly. In fact, I'm about to buy another as my wife keeps using it to charge her phone.

Had a juice charger for 18 months used very lightly and is now completely dead. Spoke with juice and they tell me that it’s wear and tear. Obviously very poor quality items. Will go elsewhere for my chargers. Terrible company.

Literally just opened it and it doesn’t work lmao

Stopped working after a month..we have tried samsung phones but it does work.
Very disappointed

Juice powerbank, batteries swelled up and case sprung apart. Avoid.

I brought a Juice charger 2 weeks ago, it only worked for 2 weeks now it wont charge at all , complete waste of money .

I purchased a Juice 5 from Argos and after 17 months it stopped working. Contacted Juice Uk who to be totally honest were not interested one bit. Told me to try a reset and if that did not work…well sorry it’s malfunctioned.

What a WASTE of money. AVOID and buy a product that last longer than 17 months and 3 holidays. I own a cheap power bank purchased from Primark 6 years ago which is still going strong. It may not last as long but it was a quarter of the price. Lesson learnt :)

Sorry Juice UK, you failed this time.

Two days after purchase it's started charging intermittently. No sign of damage, has sat by the side of my bed and been plugged into a device two times. Rubbish I would waste my money again.

Purchased a juice power bank 4 months ago just noticed the batteries have swollen and poking out of the case

These charges are the biggest waste of money I have spent in years.Not sure why wgg he en my ceased working I then wegt and bought 3more because perhaps us all using the same one caused it to fail.
Needless to say they all stopped working just like the other within the first 3 months
I am shocked the brand is still trading

FIRE HAZARD - AVOID
Please avoid these jokers of a supplier.
Lead caught alight & has melted my kitchen surface. Luckily I was working from home at the time & smelt burning to out the fire out. Ongoing complaint with Juice since April & they are now ignoring me! Surely we can’t all have faulty sockets for this to be happening. Trading standards now contacted