Just Eats Opiniões 

49
•
TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Terrible customer service. Go with deliveroo if you have a choice! - took far too long to arrive - food arrived cold - delivered the wrong order and refused to refund us

Classificada 1 em 5 estrelas

Absolutely disgraceful experience. Ordered through Just Eat and the main item did not arrive. Neither the restaurant or Just Eat want to take responsibility. I have since complained and they have reje... Ver mais

Classificada 2 em 5 estrelas

I am disappointed with how Just Eat handled my complaint regarding order from McDonald’s® – Burgess Hill. I ordered five meals, and when my order arrived, none of the five meals conta... Ver mais

Classificada 1 em 5 estrelas

Awful customer service. Ordered food from a restaurant which was awful, arrived cold amd pitatoes weren't cooked properly. Complained to Just Eat as we threw the food away (dog wouldn't even eat it)... Ver mais

1,3

Muito mau

TrustScore: 1.5 em 5

49 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,3

Todas as opiniões

(49)

39 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Very poor inconsistent service

Very poor inconsistent service. Last 2 takeaway orders arrived much later than planned, with various changes to approximate delivery time and on both occasions cold. The first complaint we got a £2.50 back with an apology, straightaway. The second complaint, 4 days later, still waiting for them to get back to us.

4 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Not Received all the order…

We did not receive all the food and no drinks. When the driver was asked to wait while we checked he left and rode away on his motorcycle. This is the second time we have had ignorence and rudeness.

11 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I am utterly appalled by the abysmal…

I am utterly appalled by the abysmal quality of the Greggs order I received through Just Eat. The fruit pot I received was clearly spoiled, despite the expiry date indicating it was good until today, the 17th. It is a widely acknowledged fact that food expiration dates can be unreliable, particularly when it comes to deliveries. Greggs should not send out food on the day of expiry as freshness can be highly unpredictable. After reaching out to Just Eat for assistance, they callously dismissed my concerns and adamantly refused to take any steps to address the issue. Consequently, I had to call Greggs directly to inform them of the spoiled fruit I received and urged them to check their remaining fruit pots. I was informed that it would be investigated as there were only two left in stock. This blatant disregard for food safety is not only shocking but also incredibly risky, as consuming spoiled food can pose serious health hazards. I am thoroughly disgusted by this unacceptable experience and vehemently caution against ever ordering from Just Eat again!

17 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Con Artists

My wife ordered through Just Eats email where the discount offered was 20%. WHat she did not read was the small print which refrred to only selected shops and also that the discount was from 2017 to 2018 only. So why was she emailed with an outdated discount. Also the 20% was not applied and to make things worse, they got the order wrong. I had a similar experience not so long ago, so I stick to tried and trusted companies. Seeing the 1* rating already on here, I was not surprised. £50 down the drain.

25 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

yet another Brand conning jo public

yet another Brand conning jo public - received a text advising to use code ZCJS-0IAB for £10 off on a £15 order - GUESS WHAT.... DONT HOLD YOUR BREATH - IT'S A CON - no £10 off.... SURPRISED - not really..
Guess their PR ppl think we're soo stupid and lazy as we have our order in our basket, we'll just pay full price... HAHA JUST EATS. I'M NO FOOL, so have unsubscribed, You have lost me, and hopefully loads more, when they read this. Yep I'm posting on 3 other review sites too... Bye, hoping you go out of business soon

16 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

NOT even worth one star

I would not even give one star but I am not given that option!! Shocking service and even worse customer service - Quick to take your money but offer NO refunds!!!! NOBODY should wait 3 hours for a hamburger which still never arrived!! When the app says "still waiting for a driver" - the customer should be entitled to cancel with FULL refund. Never happened

1 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely disgraceful company just had…

Absolutely disgraceful company just had a delivery and paid cash but food was cold I rang takeaway who insisted it was fresh even though it had been in transit 45 minutes, I contacted just eat who washed their hands of it because I paid cash they told me to take it back ,I'll never use just eat or this particular takeaway again.

30 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Didnt deliver and took money

Didnt deliver said contact restaurant. Restaurant said contact just eat. Would only refund missing items not delivery or service fee. No customer service other than a bot which wants personal info despite being logged in to their system.

7 de fevereiro de 2022
Opinião espontânea

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