Justbag Opiniões 34

I am a CEO I value efficiency and transparency above all else justbagnet delivered on both. I recently acquired a piece for my professional wardrobe and the entire transaction was handled in what I expect in business. The item was exactly as described pristine condition authentic and properly vetted. I need a reliable source for luxury bags and JUSTBAG is now at the top of my list. The shipping was remarkably prompt and the packaging was secure and professional. If you are looking to invest in high-end pieces They accept offers you simply must check out Justbagnet on Poshmark.

I made a purchase from this seller for over $2,500 on 2/11/26.

After purchasing, I noticed the listing used stock photos rather than actual photos of the item. I attempted to contact the seller (Justbag.net) for clarification, but the seller blocked all communication at the time of the sale.

I contacted Poshmark and was told:
“Thanks for your email… there is no need to worry; the closet you have purchased from is an official Brand Closet on our platform.”

On 2/11/26, the Poshmark system listed the item as “label created” (UPS tracking number xxxx970), but the package was never tendered to UPS.

I informed Poshmark and was told:
“Thanks for writing in! I understand how frustrating shipping delays can be… I have contacted the seller to confirm the shipment.”

On 2/16/26, a new tracking number ( xxxx980) for a 1-lb shipment was “dropped off” at a UPS store. The handbag purchased should weigh over 2 lbs.

As of 2/19/26, UPS has no record of the package moving through their system. UPS advised me to contact the seller so they can begin an investigation, which is not possible because the seller blocked communication at the time of sale.

From Poshmark: “If there are no further tracking updates on 2/26, please respond directly to this email and I’ll assist you with next steps.”

TLDR: Stock photos in the listing, Zero communication, Slow shipping, No Customer Service or support of any kind.

Update:
I opened a missing package case with UPS, the package was located in 2/20.

Bag arrived on the 2/24 using the second tracking number created on 2/11. I had the bag authenticated, because the purchase experience made me worry, & it is real and in good condition.

I was honestly so lost since I’d never used Poshmark before, but the whole process was so easy! I didn’t really know how the app worked, but JUSTBAG_NET sent me an offer on this Gucci Tiger backpack and I’m so happy I accepted it. I was worried about the process since I’m new to the platform, but this seller is the so good. The bag is even more stunning in person than I thought it would be, and it arrived in perfect condition I absolutely love my new backpack Thank you, Justbag, for such a great first experience!

Honestly the fabric is so much better according I expected. It’s super breathable and fit is actually true to size which is rare. I going to be a staple in my wardrobe.

This is a scam! They do not respond, block you from any communication. Once the item, ordered on accident which is a whole other issue, is received it is fake! They steal your money, block you and leave you with a cheap knock-off. Poshmark says they are a verified vendor. Poshmark is letting this happen!

Though the vendor will respond here, they will not respond to you privately. I paid to have the purse independently, verified authenticity, and it failed. They do not stand behind their products, nor do they stand behind “ethical” business practices be very, very wary when using this company, they will scam you.

I purchased a bag from this company on Poshmark. After waiting an extended period of time for the bag to ship I messaged them. After I showed concern about the shipping status and authenticity, they blocked me from messaging them on Poshmark. I then got a notification that the bag had "shipped" but that there was no further tracking information. I still do not have the item I purchased and Justbag has not responded to any attempts to communicate nor provided any updates as to the whereabouts of the package.

I have never before been blocked by a company simply for asking where my purchase is, so that act alone indicates shady business practices. And even more concerning Is the fact that I spent almost $2k on an item I don’t have while receiving the worst customer service I have ever experienced.

DO NOT buy a bag from these people. Completely horrible company. They should be ashamed of themselves

To add: when I called UPS to ask directly about a tracking update they said the package, “appeared to have been scanned at the self service station and then taken away by the customer”. When I asked the agent what the gain was, they said, “often it’s to have the customer file a lost package claim”, to which I replied, “isn’t that mail fraud?” and UPS said, “most likely”.

UPDATE:
To respond to Justbag’s comment below, while I did eventually receive the bag and accept it on Poshmark, it was not until I posted this review (which Justbag tried 3 separate times to block), did anyone from Justbag contact me, respond to any of my messages or offer any updates on the very extended delays to shipping. I believe had I not come to Trustpilot, I would still be without a bag. This is not the experience one would expect when ordering a luxury item. And for the sudden 5 star positive reviews showing up here, paste them in an AI detector and you’ll see it’s about 80%. Nice try, Justbag 👎🏻

They are a bait and switch company, you will not get the same bag you ordered and they will gaslight you into thinking you are crazy. Stay away from them.

You have a Vestiaire account, but according to the app, you've been on vacation for weeks. Why don't you delete your account if you don't intend to sell anything there anymore?

Update February 09, 2026:

Justbag is attempting to delete my Trustpilot review, even though they admitted in their response to my review that they have a Vestiare account. Their unprofessional approach to other negative reviews demonstrates a lack of professionalism. Vestiare has already received a complaint from me, and I received a positive response regarding consequences for Justbag's account. Warnings about Justbag are also circulating on other platforms like Reddit!

I buy bag and justbag asking me to keep paying money

SCAMMERS!!!
This website said they would take a payment plan. When I made one payment they made no specification of the timeline of payments they wanted. I asked to cancel the order and they refused to refund the money! Then I asked can I use this money towards payment for another item and they refused. What is the incentive behind that? To take customer money without offering product. They kept gaslighting me into thinking I was in the wrong and that I was stupid. I said I would call the bank and pursue legal action and they said I was “threatening” them… for stealing my money! They are such terrible awful people.

I bought a bag from Poshmark from justbag_net. The Louis Vuitton in the listing was beautiful. When I actually received the bag it was completely different. The old bag I received had a more inside pockets and the zipper pull was completely different than the one I received. The bag was horrible. Poshmark allows this to happen. After I got a refund I couldn’t even post about it on poshmark because they canceled the sale. I don’t get to leave a love note/review. I think that is totally unacceptable. So watch out for justbag.net

They are crooks. Ordered a bag- it never came- tried to call, email etc- they don’t reply. Disputed charge with credit card company and got refunded. Do not buy from them!

This company is a fraudulent company. They don’t send you your purchase and steal your money and don’t give a refund. I purchased a bag from them January 24, 2025 and I never received it. I kept contacting them and always got an excuse that they were short staffed or closed due to a holiday, Chinese New Year and Ramadan etc… I have sent countless texts and messages which I have kept. I even posted a review here that they tried to have it not published claiming I wasn’t a real customer which goes to show what criminals and scum bags are running this operation.
Do Not buy merchandise from them and spend your hard earned money on real reputable and established companies. Not these scammers and criminals!