9 June 2026 update: Just Generators contacted to say there was an error on their website and have therefore offered a full refund, which should arrive in the next few days. As they have re... Ver mais
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Good sales support. My generator arrived (Scottish Highlands) well packaged up and non the worse for its long journey. The handles and wheels were fitted on. I cannot wait for the next power cut!
A empresa respondeu
Delivery was very quick and the price of the pump was competitive. We had small problem over the delivery charge. However, this was quickly sorted by customer services.
A empresa respondeu
I needed a suitcase style generator to charge batteries and hoover etc. on my touring caravan while parked up over the winter. I wanted one that was quiet and reliable, so opted for the Loncin 3000i.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are proud to be able to bring to you the best quality generators, water pumps and other power equipment that are available today. We have been supplying power equipment from our base on the North Norfolk Coast since 1965. If you need some advice about which product is best for your needs, just call our friendly and helpful sales team on 01263 820202 (Mon-Friday 8.30am - 5.00pm, excluding Christmas & bank holidays). With a wealth of experience and expert knowledge about all the products we sell, they can answer your questions quickly, accurately and reliably. You should then have a much clearer picture about which product is right for your specific needs.
Informações de contacto
Britons Lane, NR26 8TS, Sheringham, Reino Unido
- 01263 820202
- support@justgenerators.co.uk
- justgenerators.co.uk
4,6
Excelente
425 opiniões
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our company used generators has we area…
our company used generators has we area mobile car valeting company and quality and fast delivery is key, J/G have been great with prompt delivery of our Honda machines and we will be buying again in the future we would highly recommend this company
6 de janeiro de 2023
Resposta da Just Generators
Hi Louise,
Thank you for your review and thank you for saying that we did everything right and that you would recommend us and buy from us in the future. We see you left us a 3 star review and we were wondering if there was some part of our service we could improve on, and we would love to hear back from you. If this was a mistake would you mind letting us know? We would really appreciate it. Thank you so much.
Kind regards,
Helen
Just Generators
Great generator and customer service
Great generator and great customer service - received the item in three days, all setup and all working well - happy customer and will buy again.
16 de dezembro de 2022
Resposta da Just Generators
Hi Luca,
Many thanks for your kind feedback and 5 star review. We are delighted that your new generator arrived quickly and that you've got it all set up and working ok. Glad you found our customer service to be great and please remember you can call us if you need any help or advice with it - our team of experts are always happy to help in any way they can.
Happy New Year!
Kind regards,
Helen
Just Generators
100A crossover switch
This was an easy website to navigate and the staff were very helpful over the telephone.
1 de dezembro de 2022
Resposta da Just Generators
Hi Chris,
It's great to know that you found our website easy to navigate and that our staff were helpful when you called us. Thank you for leaving us some feedback and a 5 star review, it is most appreciated.
Happy New Year!
Kind regards,
Helen
Just Generators
Good service
Nice staff to deal with, I dealt with Josh who was very helpful, good service and good delivery
21 de dezembro de 2022
Resposta da Just Generators
Hi Fiona,
Thank you for your kind feedback and 5 star review. It's great to hear that Josh handled your order so well and that you found our staff nice to deal with. We aim to offer an outstanding level of customer care so it's great to get feedback like this.
Happy New Year!
Kind regards,
Helen
Just Generators
Very positive experiance Kept informed when there was a delay in…
Kept informed when there was a delay in clearing customs, all parts delivered as described and delivery driver very helpful in positioning of the generator and demonstrating its operation.
15 de dezembro de 2022
Resposta da Just Generators
Hi Richard,
Thank you so much for your feedback and for letting us know that your items arrived just as expected - albeit a bit late due to the delay at customs. Glad to hear our delivery driver was helpful and gave you a demo as well.
Happy New Year!
Kind regards,
Helen
Just Generators
Switch exactly as described
Switch exactly as described. Delivery was a nightmare as DHL really messed it up, but Just Generators did a great job of chasing it up and keeping me informed.
22 de dezembro de 2022
Resposta da Just Generators
Hi Giles,
I am sorry to hear of the problems with DHL - this is not a usual occurrence as they are normally so reliable! But I am glad that the team sorted this out as quickly as they could. Thank you for your feedback and 5 star review, it is most appreciated.
Happy New Year!
Kind regards,
Helen
Just Generators
Fast delivery
Fast delivery. Great customer service. Fast and reliable communication
6 de dezembro de 2022
Resposta da Just Generators
Hi Nadiya,
Many thanks for leaving us some feedback and a 5 star review. It's great to hear that we provided you with a great customer service and that we kept you updated about your order along the way. Glad to know that your item arrived quickly too.
Happy New Year!
Kind regards,
Helen
Just Generators
Quick friendly service
After a chat with a very helpful member of staff about warranty and service I placed my order.
It arrived 2 days later, without any problems.
2 de dezembro de 2022
Resposta da Just Generators
Hi Michael,
Thank you so much for sharing your feedback with us, we really appreciate it. We are delighted to learn that our member of staff was able to help you out with advice and that your selected product arrived 2 days later with no issues. We strive to make things as simple for our customers as possible so it's really nice to get feedback like this. We wish you all the best with your new product, but please feel free to reach out to us if you should have any problems.
Kind regards,
Helen
Just Generators
Brilliant service
Brilliant service
Easy internet site
Have already recommended to a friend
1 de dezembro de 2022
Resposta da Just Generators
Hi Garry,
Thank you so much for your feedback and 5 star review. We are delighted to learn that you've already recommended us to a friend - this is great news! It's so nice to know that we offered you a brilliant service and that you found the website easy to use. We wish you all the best with your new product - but please don't hesitate to get in touch if you need any help or advice with it. Our dedicated team here strive to offer a personal and complete after sales service too - so please feel free to call or email us if you need to.
Kind regards,
Helen
Just Generators
Very easy to order and good prompt…
Very easy to order and good prompt delivery. Generator exactly as described.
17 de novembro de 2022
Resposta da Just Generators
Dear Marney,
Thank you for your lovely feedback and generous 5 star review, it is most appreciated. It's great to know that you found it easy to order from us here at Just Generators and that your product arrived promptly. We're pleased that your new generator was exactly as described on our website and we wish you all the best with it. Please feel free to get in touch if you need any help or assistance with it, as our team of experts are always happy to help or advise in any way they can.
Kind regards,
Helen
Just Generators
Prompt and efficient service
25 de novembro de 2022
Resposta da Just Generators
Dear Dr Hughes,
Many thanks for leaving us some feedback and a 5 star review, it really is most appreciated by the team here. We truly strive to offer all of our customers an excellent level of care at all times so it's good to hear that we delivered a prompt and efficient service to you on this occasion. We wish you all the best with your new product, and please feel free to to get in touch if you need any help or advice.
Kind regards,
Helen
Just Generators
A good online experience
A good online experience. Decent website, easy ordering and quick delivery. Many thanks...
30 de novembro de 2022
Resposta da Just Generators
Hi Bob,
Thank you for your 5 star review and feedback, we really appreciate it. It's good to know that you found our website easy to order from and that the generator arrived on time. Should you need any further help or advice please feel free to call our team of experts or drop us an email.
Kind regards,
Helen
Just Generators
Always reliable and great service.
Have bought a lot of kit from these guys. Service always great, quality good. Our last big generator was bought 12 years ago and still going without missing a beat.
1 de dezembro de 2022
Resposta da Just Generators
Hi Peter,
It's always great to hear from a returning customer such as yourself. It's great to know that we provided you with a good quality service and that you remembered us after 12 years! Glad to hear that generator is still going - this is great to hear. We wish you all the best with your latest purchase but please feel free to get in touch if you need any help or advice.
Kind regards,
Helen
Just Generators
Fantastic!
Fantastic! I used the online chat to check that they had a Loncin LC3000i in stock. Immediate confirmation received. I placed the Order and it was despatched the same day. I received the generator the following day. Email communication received throughout the process. I put oil and fuel in as per the instructions and it started first pull. A relatively quiet machine even when powering my 1.8kW air fryer. I definitely recommend Just Generators to anyone wishing to purchase a decent generator. Buy with confidence!
30 de novembro de 2022
Opinião espontânea
Resposta da Just Generators
Hi Andrew,
It's great to hear that the online chat worked well and that we had the Loncin generator you needed, in stock ready to ship for you. Glad it turned up quickly and that it started first pull with no issues. It is also good to know that this model is quiet and that you are happy with it. Thank you for the recommendation - we really appreciate it.
Kind regards,
Helen
Just Generators
very good service.
27 de novembro de 2022
Resposta da Just Generators
Hi Mike,
Thank you for leaving us some feedback and a 5 star review, we really appreciate it. It's great to know that we provided you with a very good service, and we hope your new generator works well for you, now and in the future. If you have any questions or need any help with it at all, please feel free to get in touch with our experts here at Just Generators.
Kind regards,
Helen
Just Generators
Delivered as promised and is exactly as…
Delivered as promised and is exactly as described. Up and running in no time. Delivery driver very helpful too.
10 de novembro de 2022
Resposta da Just Generators
Hi Ian,
Many thanks for your kind feedback and generous 5 star review. We were delighted to know that your item arrived on schedule and that it was exactly as it was described on our website.
Glad to hear you had it up and running in no time. Thank you for letting us know that the delivery driver was helpful, this is good to know.
We wish you all the best with your new product, but please feel free to get in touch if you need any help with it or have any questions, we're always happy to help.
Kind regards,
Helen
Just Generators
You did what you promised
13 de novembro de 2022
Resposta da Just Generators
Hi James,
It's great to hear that we did as we promised, this is really good to know. Thank you for your feedback and 5 star review, we really appreciate it. Please feel free to get in touch if we can be of further help.
Kind regards,
Helen
Just Generators
Hyundai Generator
Really helpful that it was tested and primed with oil, however, whoever filled with oil overfilled it by 200ml, when I checked the oil prior to starting for the first time the excess oil dumped itself inside the machine and onto my drive. Other than that was good service. Before challenging, the machine was on level ground.
4 de novembro de 2022
Resposta da Just Generators
Hi Stephen
Thank you for your feedback and apologies for the inconvenience caused, it is always helpful to know if there is a problem and you have highlighted something that we will be looking into urgently with our PDI team to ensure this does not happen again.
Once again, apologies for the problem we caused and if we can assist further please do not hesitate to get back in touch.
Kind regards, Stuart
Just Generators
Great and very efficient service with…
Great and very efficient service with helpful staff.
29 de outubro de 2022
Resposta da Just Generators
Hi,
Thank you so much for your 5 star review and feedback, we really appreciate it. It's good to know that you found our staff to be helpful and that we provided you with a very efficient service.
If we can be of further help please don't hesitate to get in touch with us.
Kind regards,
Helen
Just Generators
Company great / Delivery Appalling
Company was great, delivery (DHL) was appalling. Complained to DHL didn't even get a reply.
Review score revised as the company was fantastic when I complained !
My view of DHL hasn't changed !
1 de novembro de 2022
Resposta da Just Generators
Hi Simon
Thank you for your feedback and I'm really sorry to hear that DHL have let us all down with this delivery. It's always disappointing when this happens and I can assure you this will be taken further with DHL so hopefully we can avoid this happening again in the future. Our team here pride themselves on the fantastic feedback we get from our customers so when a low rated review comes in we always take extra notice.
In the meantime while we investigate the issues with DHL I am going to arrange for some more Oil & Fuel stabiliser along with a protective cover for the generator and some other accessories that may be useful to be sent out to you as gesture of goodwill and hopefully to make up for the inconvenience you have suffered.
Sincere apologies and we hope to welcome you back as a customer again in the future.
Kind regards, Stuart
Just Generators
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