LondonCryoOpiniões 

19
TrustScore: 3.5 em 5

3,7

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Informações sobre a empresa

  1. Fisioterapeuta
  2. Clínica de Fisioterapia
  3. Centro de bem-estar

Informação fornecida por diversas fontes externas

LondonCryo specialises in whole body cryotherapy, providing treatments for sports, fitness, anti-ageing, beauty and pain management in central London.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

19 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde em 14 horas

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3,7

Todas as opiniões

(19)

9 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very happy with the treatments London…

Very happy with the treatments London Cryo is offering. The prices could be a bit more affordable. The staff is very helpful and always trying to accommodate. The centre has this family feel about it and it's very nice.

19 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company scammed me of £500

This company scammed me of £500! After one session of fat freezing the therapist encouraged me to book their 'promotion deal' and booked in future appointments all the while knowing the branch would be permanently closing. I attended my second appointment arranging childcare and was utterly shocked when I saw the branch closed. This is fraud! Absolutely disgusting

1 de abril de 2026
Opinião espontânea
logótipo da LondonCryo

Resposta da LondonCryo

Thank you for your feedback, Candice.

We are very sorry to read about your experience and completely understand how frustrating and disruptive this situation must have been, particularly given the arrangements you made to attend your appointment.

We would like to sincerely apologise for the lack of communication regarding the clinic closure. This was not the experience we intended to deliver, and we fully recognise the inconvenience this caused.

Following your visit, we have been in direct contact with you to address your concerns and provide clarity. A full refund for your treatment package was processed promptly, including the session you had already attended, as a gesture of goodwill.

While we fully respect your right to share your experience, we would like to reassure that this situation was not handled with any intent to mislead, and we have taken immediate steps to resolve matters as quickly and fairly as possible.

We genuinely regret that your experience did not reflect our usual standards of care and communication.

Classificada 5 em 5 estrelas

I highly recommend LondonCryo.

I highly recommend LondonCryo.

The team is very attentive and professional.
Using the Wholebody Cryotherapy has been a game-changer for my fitness routine. It has significantly improved my wellbeing and allows me to recover much faster between intense training sessions. Less soreness means I can get back to training sooner.

6 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company is unprofessional and…

This company is unprofessional and makes false claims on its website. Benefits of HBOT are on medical grade HBOT which this company does not offer and does not make it clear. Their untrained staff's response is 'you'll still get some benefit' is not validated or supported by any evidence.
EVEN worse, they have promised (twice) via email to refund me 4 out of 5 sessions of HBOT but have not done this (2 weeks later) nor now respond to my emails. Hugely unprofessional and unethical. Do not go here.

20 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My legs haven’t felt so light in ages!!!

I highly recommend everyone that wants to start a self healing and self care journey to visit LondonCryo and all the unique and high quality treatments they offer.

I just had the most relaxing and soothing experience ever with London Cryo!!! I’m always on my feet for work and my legs get so heavy and painful at the end of a very long day … but now I have found the PERFECT solution 🤩 A combo of infrared sauna and boots compression have helped my body recover and feel light again!

Thank you to the outstanding and professional team at LondonCryo in Belgravia and St John’s Wood for making me feel special and welcomed.

I will definitely be investing in my own well-being ♥️

1 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing infrared sauna session

(City/ Artillery Lane) Had an amazing first experience of the infrared sauna yesterday. The venue is ideally located and the premises ultra clean and comfortable. Absolutely everything was provided for an enjoyable moment : fluffy towels, water with electrolytes, Bluetooth speaker to put your favourite tune or podcast in the sauna… there is a choice of lights depending on the mood and objective you want to achieve. The session is well timed and very pleasant.
Amazing staff to welcome and guide me throughout, super accommodating, with special kudos to Emma who’s been wonderful with helping me.
I felt great after the session, muscles relaxed, toxins flushed and a healthy glow to show for it. 100% recommend !

29 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service!
Emma is such a sweetheart and after conferring over email about a booking mistake I made, she phoned me straight away and we made sure I had the right date and time for the infrared sauna.
Also great discounts from time to time so sign up to their email!

11 de outubro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Rushed lymphatic drainage body massage…

I had a lymphatic drainage body massage and I have never felt more rushed from start to finish. The advertised time is 70 mins when you book and mine lasted barely 50 minutes.

There were no enquiries about my health or any concerns before the treatment began. Surely there are some health and safety red flags here.

The pressure was so light and I was not asked once how the pressure was. Overall it was not a great experience worth the money I paid and even after giving feedback by email to the team I received no response. This makes it very clear that client feedback is not valued very highly. I would not recommend the lymphatic drainage massage.

19 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I So enjoyed my visit to LondonCryo

I So enjoyed my visit to LondonCryo! I am a complete novice to all the treatments LondonCryo offer - in particular the Cryo. I must confess that I had a few apprehensions but these were eased away by their wonderful clean facilities, warm welcome and in particular by Kelly, the Manager at St Johns Wood site. She expertly guided me at each stage of both the Sauna and Cryo - both were amazing experiences! I felt alive and aglow after my treatments. I have an injury in my hand and Kelly could not have been more considerate and understanding. Can't wait for my next session!

21 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Try the Cryo facial!

The London Cryo crew dropped down to our offices on a staff wellness day, and they had some very interesting gadgets with them. Thats where I first got introduced to the TheraGun. Their Cryo Facials are so refreshing. After a 3 hour meeting, I managed to squeeze into their schedule, and I must say, that was probably one of the most refreshing 5 minutes I've ever had at work! I'd recommend you check that out. The people are phenomenal, Maria, Ash, Onute - all very professional, knowledgeable and brilliant!

28 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Maria is the best!!

Maria is the best!!
Such an amazing hostess, the team at London Cryo are incredible. I went in for a full body cryo after a well-being event at my workplace in Ealing, and it was the best 30 minute experience of my life! Ok so the cryo blast only lasts for 2 minutes but it was the whole service that was just WOW!
Check it out, you’re gonna love it!

21 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Hands down one of the best experiences…

Hands down one of the best experiences in my life. The team are so personable, Maria - the Founder is amazing. She's a wealth of knowledge and has worked extremely hard to get this facility into the level of service it's in. I can't stop recommending the place - try out the Cryo chamber when you're there, will definitely leave you feeling revitalised!!

26 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great service and great staff London…

Great service and great staff London Cryo are currently looking after our injured players for the Kent Exiles american football team. All staff are professional polite and friendly big shout outs to Silan & Anna for all your help.
10 out of 10.......!!!!!!!!!!!

1 de julho de 2021
Opinião espontânea

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