Justrug is a fantastic company. Gorgeous quality rugs at reasonable prices. I have custom sized rugs that I could not get with other companies. Ordering is easy. Short wait time for delivery and rug... Ver mais
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Ordering was simple, waited more than I expected, with that being said the product arrived in a reasonable time, I’m happy the rug , it looks and feels great good quality
The customer service was excellent. They were expedient in there responses and very helpful. The rugs on the website, I found to be very unique and once I received it, it was well made.
This rug exceeded my expectations, it is well-made, durable, and has a high‑quality feel. The design is beautiful, adding style and warmth to the room.
Informações sobre a empresa
Escrito pela empresa
At Justrug, we believe creating a home you love should be simple, stress free and inspiring. Our brand was built on one clear idea: design should fit real life, not the other way around. That means style that feels modern, service that feels personal, and values that put people first. Customer happiness is at the heart of everything we do. With free shipping & free returns, shopping with Justrug is designed to be effortless and worry free. We listen, we adapt, and we go the extra mile because trust is not given, it is earned. Justrug is more than a name, it is a community that cares. From the first click to the moment your order arrives, we want you to feel confident, valued and part of our story.
Informações de contacto
16192 Coastal Highway, 19958, Lewes, Estados Unidos da América
- support@justrug.com
- justrug.com
4,6
Excelente
1 mil opiniões
Respondeu a 54% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love my rug
I love that I had a choice of many attractive rugs. I love how easy it was to order my rug and how quickly it arrived, how great it looks in my home and most of all how terrific the quality is! Especially compared to other washable rugs and I think I’ve tried them all!
16 de fevereiro de 2026
Resposta da JUSTRUG
Thank you for your wonderful review! We’re so happy to hear that you love your new rug and enjoyed the wide selection available at Justrug. It’s great to know that the ordering process was easy, delivery was quick, and the quality of your washable rug exceeded your expectations. We truly appreciate your support and are delighted that our rug stands out compared to other washable rugs you’ve tried.
Beautiful
My rug is true-to-color, everything the website mentions. Really pretty
12 de fevereiro de 2026
Opinião espontânea
Resposta da JUSTRUG
Thank you for your lovely review! We’re delighted to hear that your rug arrived true to colour and matched the description on our website. At Justrug, we work hard to present our washable rugs as accurately as possible so customers know exactly what to expect. We’re so glad you’re enjoying how beautiful it looks in your space.
The rug is exactly what we wanted!
It took a little longer to arrive, but it is exactly what we wanted!!!
16 de fevereiro de 2026
Resposta da JUSTRUG
Thank you for your review! We’re delighted to hear that your rug turned out exactly as you wanted. Occasionally, shipping may take a little longer during busy periods, and we truly appreciate your patience. We’re so glad the wait was worth it and that you’re enjoying your Justrug washable rug.
I love this rug
I love this rug! It is not plush but it is perfect for my entry. I haven't washed it yet so I can't give feedback on that.
Shipping took a while(about a month) but I ordered a custom size so I"m sure that accounted for the delay.
9 de fevereiro de 2026
Resposta da JUSTRUG
Thank you for your review! We’re so happy to hear that the rug is perfect for your entry space. Our washable rugs are designed with a low-pile, flatweave structure, making them ideal for high-traffic areas like entryways. Shipping took a bit longer due to a busy period, and we truly appreciate your patience. We hope you continue enjoying your rug!
Great quality
16 de fevereiro de 2026
Resposta da JUSTRUG
Thank you for your review! We’re delighted to hear that you’re happy with the quality of your Justrug. Our goal is to provide high-quality washable rugs designed to look great in every home. We truly appreciate your support!
Resposta da JUSTRUG
Thank you for your kind review! We’re delighted to hear that you love your hallway runner and had a great experience with our communication. At Justrug, we strive to provide beautiful, high-quality washable rugs along with responsive customer service. We truly appreciate your support and hope you enjoy your rug for years to come.
Resposta da JUSTRUG
Thank you for your review! We’re delighted to hear that you’re happy with your rug, our service, and the prompt delivery. At Justrug, we strive to provide high-quality washable rugs along with excellent customer support. We truly appreciate your support and hope you enjoy your rug for years to come.
Beautiful and well made rug
Beautiful and well made rug. Colors are exactly as shown on the website. I am very happy with this purchase!
13 de fevereiro de 2026
Resposta da JUSTRUG
Thank you for your wonderful review! We’re delighted to hear that you’re happy with your rug and that the colours matched exactly what you saw on our website. At Justrug, we work hard to ensure our washable rugs combine beautiful design with great quality. We truly appreciate your support and hope you enjoy your rug for many years.
Resposta da JUSTRUG
Thank you for your kind review! We’re so glad to hear that you love your rugs and had a great experience with our communication. At Justrug, we strive to provide beautiful, high-quality washable rugs along with responsive customer service. We truly appreciate your support!
Resposta da JUSTRUG
Thank you for your kind review! We truly appreciate your trust in Justrug. Our goal is to offer high-quality washable rugs while providing fair pricing and reliable customer service. We’re grateful for your support!
Absolutely delighted with our…
Absolutely delighted with our customised rug. We were kept informed of delivery status and delivery made on time - well done - a fantastic service all round.
2 de março de 2026
Opinião espontânea
Resposta da JUSTRUG
Thank you for your wonderful review! We’re delighted to hear that you’re absolutely pleased with your customised rug. Keeping our customers informed throughout the delivery process is very important to us, and we’re glad everything arrived on time. At Justrug, we’re proud to offer custom size washable rugs together with reliable service. We truly appreciate your support!
Love my new rug
Rug arrived quite quickly and looked just like the picture of it. Good quality too
9 de fevereiro de 2026
Resposta da JUSTRUG
Thank you for your review! We’re delighted to hear that your rug arrived quickly and looked just like the picture on our website. At Justrug, we focus on offering high-quality washable rugs with accurate product images so customers know exactly what to expect. We’re so glad you love your new rug!
I surfed the web for months
I surfed the web for months. Even had a different Site send me a sample. Oddly your rugs were my first choice from the beginning.
Your site seemed to convey quality and confidence.
After a quick and prompt chat, I made my purchase.
I love the runners. The quality. The geometric design. The colors. Even the packaging, folds were minimal and disappeared quickly.
My only disappointment is they skid. Especially the 3x5. I've tried rug tape to assist, not successful. The backing really doesn't keep any of them in place.
But not a deal breaker.
9 de fevereiro de 2026
Resposta da JUSTRUG
Thank you for taking the time to share such a detailed review! We’re delighted to hear that after exploring many options, you chose Justrug and that you’re enjoying the quality, geometric design, colours, and packaging of your runners. It means a lot to know our website and team gave you confidence when making your purchase.
We also truly appreciate your feedback and have taken note of it as we continue improving our rugs and customer experience. Thank you again for choosing Justrug and for your thoughtful comments.
Had been searching for an entry rug to…
Had been searching for an entry rug to fit an odd sized area for years. Love the custom sizing option! Has been in place for a few weeks now. Vacuums easily and is so far holding up well in a very high traffic area. Would definitely order again.
9 de fevereiro de 2026
Resposta da JUSTRUG
Thank you for your wonderful review! We’re so glad our custom size rug option helped you find the perfect fit for your entryway. It’s great to hear that the rug is holding up well in a high-traffic area and is easy to vacuum. At Justrug, we design washable rugs and custom size options to work beautifully even in busy spaces. We truly appreciate your support and would be happy to assist you again anytime!
Resposta da JUSTRUG
Thank you for your review! We’re delighted to hear that you had a great experience with our customer service and that the return process was easy. At Justrug, we aim to make every step—from ordering to returns—as smooth as possible while offering high-quality washable rugs. We truly appreciate your support!
Colorful but not high end
The rug we got was colorful and well made, but the colors were not woven in but printed on and somewhat pixilated. This means it does not have a knap and is not plush. Since this was for our family room for grandkids to play on, we did not need a fancy rug and this looks fine. I do recommend getting a pad, however, as the rug is thin and tends to curl at the corners.
22 de dezembro de 2025
Resposta da JUSTRUG
Thank you for taking the time to share your feedback. We’re glad to hear that you found the rug colourful and well made, and that it works well for your family room. Our washable rugs are designed with a low-pile structure, making them practical and easy to maintain in busy spaces where kids play.
If the corners curl slightly after unpacking, rolling the rug in the opposite direction and placing a light weight on it for about a day usually helps it settle flat. We truly appreciate your feedback and thank you for choosing Justrug.
Excellent rug for the price… It came…
Excellent rug for the price… It came from Turkey so slight delay on delivery but well worth the wait.
27 de janeiro de 2026
Resposta da JUSTRUG
Thank you for your review! We’re delighted to hear that you’re happy with the rug and that it offered great value for the price. Since our rugs are produced in Turkey, delivery can occasionally take a little longer during busy periods, but we’re so glad it was worth the wait. We hope you continue enjoying your rug!
Resposta da JUSTRUG
Thank you for your review! We’re delighted to hear that you found our customer service helpful. At Justrug, we always aim to provide great support while helping customers find the perfect washable rug for their space. We truly appreciate your support!
Perfect rug
Perfect rug, just as pictured and described. I used the picture tool to see what it would look like in my room and it was exactly as it looked so would highly recommend using this. I looked at hundreds of rugs on all of the sites that come up on Facebook feeds and felt that Just rug was the best value for money.
26 de janeiro de 2026
Resposta da JUSTRUG
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that your rug arrived exactly as pictured and described. It’s great to know that our “View in Your Room” picture tool helped you visualise the space accurately and made your decision easier — we work hard to ensure our product images truly reflect the real washable rug you receive.
We also truly appreciate you recognising Justrug as the best value for money after comparing so many options online. Offering high-quality, affordable washable rugs with realistic photos and a seamless online shopping experience is exactly what we aim for.
Thank you for your recommendation and for choosing Justrug. We look forward to helping you find your next perfect rug!
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