Just Travel Cover Opiniões 

869
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It was rellatively quick abd simple to do over the phone and was by far the cheapest compared to other insurers helpfull and understanding realy pleased with the custemer service

Classificada 5 em 5 estrelas

We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy. Needless to say I was mo... Ver mais

Classificada 5 em 5 estrelas

Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will k... Ver mais

Classificada 1 em 5 estrelas

Got Sports Cover from them for some golf clubs and they got me in the small print, evidently. For damaged items they take 10% off for each year from the date you purchased them which for golf equipm... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de viagem
  2. Agência de seguros

Escrito pela empresa

At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

869 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 38% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(869)

88 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

This used to be a value for money…

This used to be a value for money provider of travel insurance, significantly cheaper than others, now it is easy to find policies priced a bit cheaper and with better terms.

5 de junho de 2026
Opinião espontânea
logótipo da Just Travel Cover

Resposta da Just Travel Cover

Good morning,

Thank you for your feedback.
Travel insurance prices are set by the insurers providing the cover and can vary considerably depending on a range of factors, including destination, trip duration, age, medical history and activities. Insurers also review their rates regularly in line with claims experience and wider market conditions. We'd be happy to review your requirements to see how we can help.
At Just Travel Cover, we compare prices from a panel of insurers and offer a range of cover options, helping customers choose the policy that best suits their needs and budget. While we appreciate that price is an important consideration, we always encourage travellers to compare both the cost and the cover provided when making their decision.
Thank you for taking the time to share your comments.

Kind regards,

Katie

Classificada 1 em 5 estrelas

Check the small print!

Got Sports Cover from them for some golf clubs and they got me in the small print, evidently. For damaged items they take 10% off for each year from the date you purchased them which for golf equipment can lose you a lot of money, fast!

I also replaced one of my clubs with a second hand club and even though it cost less than half the RRP of the original club, they still somehow thought it was appropriate to take 10% off per year of the cost of the replacement club, but using the purchase date of the original club which makes zero sense. Ended up with about 40% of the money it cost me to replace everything. I would avoid like the plague.

12 de maio de 2026
Opinião espontânea
logótipo da Just Travel Cover

Resposta da Just Travel Cover

Good morning,

Thank you for your review. We're sorry to hear that you were unhappy with the outcome of your claim.
While Just Travel Cover arranges insurance policies, claims are assessed and settled by the insurer's claims company, in line with the policy terms and conditions (detailed in the Policy Wording). We appreciate that this was not the outcome you had hoped for. If you would like us to look into your concerns further, please contact our team directly and we'll be happy to help where we can. Thank you for your feedback.

Kind regards,

Katie

Classificada 5 em 5 estrelas

Taking travel insurance was easy

Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will keep your number handy for any other trip we undertake, and hope I speak to Dionne again, she is a real assets to your company.

26 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed in what we were mis-sold by Just Travel

Disappointed in the cruise travel insurance sold to us by Just Travel. Lovely sales people but let down by claims handling. Was assured by the sales lady that we had "missed ports" cover but good2go's claims handlers IMG are refusing to pay out for 2 missed ports on our cruise.. Will never buy from Just Travel again. Had cover with Just Travel for years but it is only when you claim that the problems start !!

23 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

BEST VALUE FOR MONEY POLICY

Three main reasons for this review.
1. The price was extremely competitive, with the final cost being £120 less than my renewal price from my previous provider.
2. Quick responses and decisions from the Customer Service Team.
3. Easy to understand and complete the online application form.
Overjoyed.

15 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great products

So easy to use. Great prices considering we both have medical requirements. Returning customer. Would recommend highly.

12 de maio de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Website incomprehensible; telephone service excellent

I received an email reminding me to renew my policy. I followed the link to renew. At this stage the system did not allow me to amend my medical history, offered me a very expensive option that I did not want and also a 10% reduction code with nowhere to enter it. After 20 minutes I gave up in despair, telephoned the number given, waited another 10 minutes to be connected and then........I had a most helpful and courteous member of staff who sorted the addition to my medical history, gave me the level of cover for which I was looking and processed my renewal.

18 de maio de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais