Just Travel Cover Opiniões 

873
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was able to chat to a representative after filling in a form for travel insurance, his name was Reese he was very pleasant to talk to, he talked me through everything and was very reassuring. I am... Ver mais

Classificada 5 em 5 estrelas

We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy. Needless to say I was mo... Ver mais

Classificada 5 em 5 estrelas

Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will k... Ver mais

Classificada 5 em 5 estrelas

We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving... Ver mais

Informações sobre a empresa

  1. Companhia de seguros de viagem
  2. Agência de seguros

Escrito pela empresa

At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

873 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 38% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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4,3

Todas as opiniões

(873)

93 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Kights in shinning armour!!

We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy.
Needless to say I was most upset until I was told about Just Travel. What knights in shinning armour. They covered us for our holiday at what we felt was a very reasonable amount.
We are now seriously considering using them to get an annual cover once we know out outcomes.

27 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

A 1 star review for Just Travel

A 1 star review for Just Travel. They are great when buying travel insurance as I have done for years but when you claim it is a different story entirely. They just wash their hands of you !! Will never use them again !!

24 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointing experience

Disappointing experience. My emailed quote increased by £25 overnight with no prior warning. The staff were unfriendly and showed no interest in honoring the original price or helping me out. I’ve decided to buy elsewhere—definitely wouldn't recommend if you're looking for consistent pricing.

24 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Peace of mind....

I have used Just Travel Cover every time I've gone on a cruise as they are consistently helpful, efficient, good value and provide all the cover required as a disabled traveller. Big thanks to Precious and Katie.

16 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Definately don’t use this awful company

What a terrible company my mother in law has used this company for many years and sadly they are linked to an awful company called Good2Go . My dad was sadly admitted to hospital and is really poorly so we have had to cancel our upcoming trip to celebrate her 80th birthday. I am her only family member as her son /my husband passed away and we were revisiting the place we all went together and wanted to remember our happy times. She was advised that she is covered for me daughter in law/ companion not being able to go but it had to be me who was poorly so she could claim (appaulling) and not my dad as not a direct relative how heartless and unsympathetic I would definitely avoid this company will never use them again.

17 de fevereiro de 2026
Opinião espontânea
logótipo da Just Travel Cover

Resposta da Just Travel Cover

Thank you for your review. We are very sorry to hear about the difficult circumstances and hope your dad is recovering.

We've reviewed the situation and are pleased to see that the claim has been settled and the matter resolved.

We appreciate you bringing your concerns to our attention and allowing us the opportunity to address the situation.

Kind regards,

Just Travel Cover

Classificada 5 em 5 estrelas

Easy to navigate site especially when…

Easy to navigate site especially when renewing policy. Quick feedback of purchase and ability to view all documents online. Efficient service. Just received paper documents too which are handy to have in hand.
Overall impressed with the service and price.

12 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Claim support is non existant !!

I have purchased travel insurance many times through Just Travel but this is the first time I have claimed. They sell you a policy underwritten by International Medical Group and the paperwork they send to you looks ok with all the cover you require. HOWEVER when you come to claim it is a very different story. JUST TRAVEL just refer you to IMG directly and when you phone you realise that their handlers are based abroad and very hard to understand. It took nearly an hour to lodge the claim on 9th January 2026 but I am still waiting 5 weeks later. Emails go unanswered and when you phone they just say they will escalate it and contact you by the end of the day by email. THEY DO NOT !! Just Travel are happy to sell you these policies but then wash their hands of you. PLEASE PLEASE DO NOT USE THEM UNTIL THEY START USING REPUTABLE INSURANCE COMPANIES !!

12 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Returning Customer

This is the second time I have taken Travel insurance with Just Travel.
Both times the staff I dealt with have been very helpful and pleasant, and worked quickly and efficiently. They were clear and concise explaining the various policy benefits and terms, and took my medical history sensitively.
It was good to have three levels of cover to choose from and I was happy with the price charged.
Thank you!

13 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

System Went Down

When doing the application on site it was good then after payment it went a bit astray leaving me to call your office to make sure the payment went through and for you to send me the documents, after that it was all good.

20 de janeiro de 2026
Opinião espontânea

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