I was able to chat to a representative after filling in a form for travel insurance, his name was Reese he was very pleasant to talk to, he talked me through everything and was very reassuring. I am... Ver mais
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Leia as opiniões dos outros
We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy. Needless to say I was mo... Ver mais
We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving... Ver mais
Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will k... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.
Informações de contacto
Teleport House, Grayling Court, Doxford Park, SR3 3XD, Sunderland, Reino Unido
- 0800 294 2969
- admin@justtravelcover.com
- justtravelcover.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 38% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The Go Extra Cover Silver is an…
The Go Extra Cover Silver is an excellent product. Benefits are slightly less than one or two other big providers but their cost is much cheaper. The staff are very helpful and knowledgable. I've used them for past 3 years and will continue to do so. I also monitor their performance against other providers.
Easy to useI …
I found the website very easy to navigate and purchase the cover that I required . I have used this site before and will again.
It is so easy to use and the staff are…
It is so easy to use and the staff are great
Excellent service as always
Excellent service as always. Very polite operator
Excellent service as usual
Online payment issue but customer service great
Customer service excellent and efficient. Only reason for 4*s is due to issue buying policy online.
Thorough and detailed review of needs…
Thorough and detailed review of needs for myself and my partner.
Time taken to explain carefully options and choices along with costs.
Rime taken to go through my needs with a pre existing health issue
N pressure at all
Clearly defined processes throughout phone call.
Good service and was recommended by a lady from Cruise 1st
Quick quote and price good for me
Ask for a quote and get spammed...
I asked for a quote which was more expensive than my current renewal, but that's not the problem. I'm now getting spammed on both email and SMS messages to my mobile with their marketing even though I selected NOT to receive any marketing. The link to unsubscribe takes you to their website where there is no option to unsubscribe. What an incredible disappointment.
Always find a great policy for our…
Always find a great policy for our travels which don’t cost the earth. All done usually within 10 minutes.
Kiely made the purchase easy
Kiely made the purchase easy, was made to feel at ease from the first call with the understanding of the policy made easier as she talked through it. Would highly recommend to friends and family
Easy to deal with
Easy to deal with. Good cover levels to choose and easy to understand. Competitive prices would recommend 👍
Recommended to us by ROL cruise specialists
Recommended by ROL cruise specialists, so we thought we’d give them a try. Just taken out a policy for a single trip insurance for hubby and I. It was straight forward going through medical questions and the price was better than another quote I had. Friendly staff, would’ve given 5 stars but I’d have to see how good they are, should we need to claim.
I was passed from pillar to post on the…
I was passed from pillar to post on the phone then was told a claim form would be emailed to me and to expect it in 15 minutes. 24 hours later and still no email. I have tried to log into my account online and fill in a claim form, but password not accepted. Got an email with re set password link and followed all the instructions and it won't accept change of password. I tried all this till I'm blue in the face.
You will not be disappointed
It was so easy to set up the insurance, no hassle and very quick. All sorted and very very reasonable price. Thank You.
Very straightforward
Very straightforward , no hassle . Used before and will probably use again .
Difficulties at first contact, but they took notice and resolved them
Ignore previous criticism. Once the review appeared on Trustpilot the service improved and I spoke to a very helpful person in Durban. They did have a problem emailing me my documents and got me through showing me how to access them online. I was then contacted by the very clear and pleasant Beth from Sunderland who recognised my disability and ensured that I have everything I need for next weeks trip. Note that the call centre for buying policy is in Sunderland but all administration queries go to South Africa- which is much better than having them dealt with by a robot. I would prefer more presence in Sunderland but I cannot fault the care I have had this week on both continents. I think that posting a review on Trustpilot definitely helped me get attention in a time of rising panic.
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