Horrible customer service. No one responds. I'm trying to find out where my item is. Website states all orders shipped from USA, yet somehow my order is stuck in China for past 10 days. I dont even wa... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Horrible customer service. No one responds. I'm trying to find out where my item is. Website states all orders shipped from USA, yet somehow my order is stuck in China for past 10 days. I dont even wa... Ver mais
A empresa respondeu
I will continue to sing your companies praises to many! From someone w PCOS that has hair growth issues (thinning) as well as the benefit of how comfortable and how confident I feel in them has made v... Ver mais
A empresa respondeu
I absolutely love the wavy salt and pepper clip-in ponytail! It’s the perfect confidence booster and adds a touch of beauty while embracing my natural grays. I’ve received so many compliments on how... Ver mais
A empresa respondeu
Care free and confident year-round hair! Before Juvabun the most stressful part of my day was how to keep my fine thin hair professionally presentable. Now, color matched perfectly, I no longer fret... Ver mais
A empresa respondeu
At JuvaBun, we focus on enhancing your natural beauty rather than altering it. Our aim is to create products that encourage you to see yourself as beautiful at any age or form. We spent two years developing JuvaBun hair extensions with the goal of helping women who struggle with hair thinning. Through this process, we learned that many solutions were inadequate, time-consuming, and damaging to the hair.
Estados Unidos da América
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Respondeu a 100% das suas opiniões negativas
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Love mine so much I have bought several. Only a couple of issues - the long pony will not stay in my hair.
clip is too small and it slides out immediately. Everything else is great! LOVE the messy buns so much I bought two!!! They match my hair perfectly. Even my husband can't tell the difference! I have one of them and if they had more I would buy them also!
Pretty happy with it - the color matches my hair well, it's easy to put on. Looks great, messy, just as I hoped. The only thing I'm not liking, the "hair" comes off the scrunchy very easily and I'm afraid with repeated use, will not hold up well.
I have salt and pepper hair, lots of dark and lots of white mixed together. I got the lighter color of gray, I believe it is called Silver Gray. Even though it is lighter than the back of my hair, because the front is so white it blends beautifully. It is also noticeably fuller than another brand bun that I bought a few years back. The price is more than reasonable for the quality.
Love the style, color has been difficult
I am very pleased with the messy bun, the color matches my hair color perfectly and is so easy to blend in to my normal hair...but the clip on curly one is uncomfortable, too heavy, and looks more like a curly ponytail rather than a chignon. I want to return it for a long straight ponytail! How do I go about doing that???
Very helpful customer assistance when my order was a color way off. I was sent the correct color immediately . Thanks .
I have completed a form twice online asking how I can exchange my messy bun for another color and I have never received a response. Very disappointed considering the website states how easy it is to make exchanges or returns.
I ordered a straight bun and when I checked tracking it said shipping label was created for a month. I eventually emailed to find out where my oder was. The only answer I got was we will check with warehouse and when they get back to us we will let you know. I cancelled the order and then ordered again. Apparently that was not the best idea cause I am going through the same thing again. "Waiting on the warehouse to get back to us" after I emailed an inquiry about my order. I can't give a review about the product because I can't seem to get it.
Love Juvabun..easy..convenient..have purchased several over the last year...but the most recent one..in the last month..when received I was in shock...it (they) purchased 2 of the same color...was just horrible..tangled..knotted...looked worst than my oldest one...very disappointed...may never order again...I work to hard for my money to just waste it on something I won't use....thanks

Resposta da Juvabun
Loving my new ponytail! I started out with a Juvabun and loved that one so decided to try the ponytail…good quality and great color match…good customer service!

Resposta da Juvabun
Great customer service I was short a bun and they were great an fast about fixing the issue a!! I also received several discounts up to 30% Off very pleased
Color was NO WHERE NEAR what I chose. I will be returning all!!!
I have purchased two Juva Bun products- the messy bun and the ponytail. I love them both and spend less time fixing my hair….but still leave the house looking like I spent time on my hair!
Exchange made for a different color. Customer service was amazing after I made contact to re-order.
My color did not match. Requested return shipping information and refund but have had no response! ORDER #42292617
The first one I bought wasn't quite the right color, but I contacted customer support and was able to exchange it easily. With short hair, I couldn't get a cute messy bun, but now it's perfect every time.
Once again a piece of crap. It also sells on Amazon for 10$ less then the so called sale price on the Juvabun website.
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