Horrible customer service. No one responds. I'm trying to find out where my item is. Website states all orders shipped from USA, yet somehow my order is stuck in China for past 10 days. I dont even wa... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I will continue to sing your companies praises to many! From someone w PCOS that has hair growth issues (thinning) as well as the benefit of how comfortable and how confident I feel in them has made v... Ver mais
A empresa respondeu
I absolutely love the wavy salt and pepper clip-in ponytail! It’s the perfect confidence booster and adds a touch of beauty while embracing my natural grays. I’ve received so many compliments on how... Ver mais
A empresa respondeu
Care free and confident year-round hair! Before Juvabun the most stressful part of my day was how to keep my fine thin hair professionally presentable. Now, color matched perfectly, I no longer fret... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At JuvaBun, we focus on enhancing your natural beauty rather than altering it. Our aim is to create products that encourage you to see yourself as beautiful at any age or form. We spent two years developing JuvaBun hair extensions with the goal of helping women who struggle with hair thinning. Through this process, we learned that many solutions were inadequate, time-consuming, and damaging to the hair.
Informações de contacto
Estados Unidos da América
- juvabun.com
4,3
Excelente
322 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Horrible customer service
Horrible customer service. No one responds. I'm trying to find out where my item is. Website states all orders shipped from USA, yet somehow my order is stuck in China for past 10 days. I dont even want the item anymore. I feel so ripped off! I dont recommend dealing with this company at all.
13 de julho de 2026
Opinião espontânea
Resposta da Juvabun
We're truly sorry to hear about your experience and understand how frustrating this must have been. This is certainly not the experience we want for our customers.
We'd like the opportunity to look into your order and make things right. Please email us at **[info@juvabun.com](mailto:info@juvabun.com)** with your order number, and our team will investigate the status of your shipment and work with you toward a resolution as quickly as possible.
We sincerely apologize for the inconvenience and appreciate the chance to assist you.
I love these hair pieces
I love, love these hair extensions. I ordered 2 at first. I loved them so much, i ordered 4 more. I like the claw clip the best. It’s much easier to put on. The color matched perfectly.
3 de julho de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your wonderful review! 💕 We're thrilled to hear that you love your hair pieces and that the color was a perfect match. It's especially great to know that the claw clip style has been your favorite because it's so easy to wear.
We truly appreciate your support and are honored that you came back to order more. We hope you continue enjoying your JuvaBun collection! 😊✨
I have very babyfine hair and these…
I have very babyfine hair and these hairpieces are wonderful.
2 de julho de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your kind review! 💕 We're so happy to hear that our hair pieces work well for your very fine hair. Knowing they've helped you achieve the look you wanted means so much to us.
We truly appreciate your support and hope you continue enjoying your JuvaBun hair pieces! 😊✨
I love my Juvabuns and they’re so…easy!!
I love my Juvabuns and they’re so simple to use! I can just throw my own hair in a bun, throw this on over it, play with it a bit and look fabulous! I couldn’t live without them!
3 de julho de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your wonderful review! 💜 We're absolutely thrilled to hear how much you love your JuvaBuns! Knowing they're quick, easy to use, and help you feel fabulous is exactly what we strive for. We truly appreciate your support and are so happy to have you as part of the JuvaBun family! ✨
A great company.
A great company with very nice products at a great price. They offer a limited selection and the hair peices are realistic and easy to use.
5 de junho de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your kind review! We're delighted to hear that you're happy with both our products and pricing. We work hard to offer realistic, easy-to-use hair pieces that help our customers feel confident and beautiful every day.
Your feedback means a lot to us, and we're grateful you took the time to share your experience. Thank you for choosing JuvaBun. We look forward to serving you again in the future!
Love Juvabun
Love Juvabun! the colors match my haircolor so close you cannot tell its not mine! Great quality and fast delivery!
10 de junho de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your wonderful review! We're thrilled to hear that the color matched your hair so closely that it looks completely natural. That's exactly what we strive for. 😊
We're also happy that you were pleased with the quality and fast delivery. Your kind words mean a lot to our team and help us continue creating products our customers love.
Thank you for choosing JuvaBun, and we look forward to helping you with your future hair styling needs!
The product is amazing!!
The product is amazing!!! When I needed a different color the customer service was fast and great!!!
2 de junho de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your amazing review! ❤️ We're thrilled to hear that you love the product and that our customer service team was able to help you quickly with your color exchange.
Providing both high-quality products and exceptional customer support is very important to us, so your feedback truly means a lot. Thank you for choosing JuvaBun, and we hope you continue to enjoy your new look!
I tried to return it and I was never…
I tried to return it and I was never given an order number. When I tried to email you I received a standard response that didn’t help. When I called I was on hold and no one answered after waiting over an hour. I will do nothing but give you bad reviews. Please call or email me. 909-553-7788
26 de abril de 2026
Opinião espontânea
Resposta da Juvabun
We're sorry to hear about your experience and understand your frustration. This is certainly not the level of service we aim to provide.
For your privacy and security, we kindly recommend removing your phone number from this public review. We'd be happy to assist you directly and look into your return request as quickly as possible.
Please contact us through our customer support email and include any information you have regarding your order (such as the name and email address used for the purchase), and we'll do our best to locate it and help resolve this matter.
We appreciate you bringing this to our attention and look forward to the opportunity to make things right.
JUVABUN makes my mornings so much…
JUVABUN makes my mornings so much easier and quicker. I get so many compliments on my hair.
12 de maio de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your wonderful review! ❤️ We're thrilled to hear that JuvaBun helps make your mornings quicker and easier. That's exactly what we aim for. Beautiful, effortless hair in just minutes!
We're especially happy to hear you're receiving so many compliments on your hair. Knowing that our products help our customers feel confident and look their best means the world to us.
Thank you for being part of the JuvaBun family!
My Juvabun has beautiful hair
My Juvabun has beautiful hair. It looks and feels like real hair. The color matches my hair color beautifully. It only takes seconds to put it in and looks like I spent a lot of time getting my hair to look this great. I have been a cosmetologist for 55 years and know a great product when I see it. I highly recommend all the Juvabun products.
10 de maio de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your wonderful review! 💜 Your kind words mean the world to us, especially coming from someone with 55 years of experience as a cosmetologist. We're thrilled to hear that the color matched beautifully, the quality met your expectations, and that JuvaBun makes styling your hair so quick and effortless. Thank you for your recommendation and for being part of the JuvaBun family! ✨😊
ILove Love ❤️ Java Bun products. love to wear my hair up and the Junva…
I love to wear my hair up and the Juva Bun messy bun is great I have been wearing them for about 7 years my first hair piece was from HSN. It was okay but then I found Juva Bun products and I absolutely love them. I guess if I had to purchase from another company I would but absolutely not has long has I can get my hair pieces from Java Bun ...hands down a 100% guarantee number #1 products.
30 de abril de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your incredible review! 💜 We're truly honored to have been your go-to for so many years. It means the world to us that you've trusted JuvaBun for your everyday style and that our products have become your favorite. Knowing you'd choose JuvaBun time and time again is the highest compliment we could receive. Thank you for your loyalty, your kind words, and for being such an amazing part of the JuvaBun family! ✨😊
LOVE THESE !
22 de abril de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your review! 💜 We're so happy to hear you're loving your JuvaBun! Your support means so much to us, and we hope you continue enjoying effortless, beautiful hair every day. Thanks for being part of the JuvaBun family! ✨😊
Resposta da Juvabun
Thank you so much for your review! 💜 We're thrilled to hear you're loving your JuvaBuns! It means so much to us that you're enjoying them. Thank you for your support, and we hope they continue making your styling routine quick, easy, and beautiful. ✨😊
Care free and confident year-round…
Care free and confident year-round hair!
Before Juvabun the most stressful part of my day was how to keep my fine thin hair professionally presentable. Now, color matched perfectly, I no longer fret over my hair. I put it in a ponytail and wrap it in a Juva bun and sail confidently through my day!
19 de abril de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your wonderful review! 💜 We're delighted to hear that JuvaBun has made such a positive difference in your daily routine. Knowing that the perfect color match helps you feel confident and professionally put together with minimal effort is exactly what we hope for. Thank you for sharing your experience and for letting JuvaBun be part of your everyday style. ✨😊
Great experience
Great experience! I love my Juvabun! I get so many compliments!
18 de abril de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your wonderful review! 💜 We're so happy to hear you're loving your JuvaBun and that you're receiving so many compliments! It means the world to us that you've had a great experience. Thank you for your support, and we hope you continue enjoying effortless, beautiful hair every day! ✨😊
I have been using JuvaBun for years
I have been using JuvaBun for years, I use them on days I don’t want to wash my hair. I always get compliments when I wear them.
12 de abril de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your continued support over the years! 💜 We're thrilled to hear that JuvaBun has become your go-to for those no-wash days and that you're still receiving compliments every time you wear it. Hearing that our customers feel confident and beautiful is the best reward. Thank you for being such a valued part of the JuvaBun family! ✨😊
Love
Love, love, love my Juva buns….we have survived chemo together!!!!
9 de abril de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for sharing this with us. 💜 Your words truly mean a lot. We're honored that your JuvaBun has been part of your journey, and we're so happy to hear it's brought you confidence along the way. Wishing you all the very best, and thank you for being part of the JuvaBun family. ✨
Love Juvabun!
Site is very easy to navigate and easy to complete a purchase. Unfortunately I’m returning an item I purchased, but ordered but ordered another.
8 de abril de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your kind review! 💜 We're delighted to hear you found our website easy to navigate and the ordering process simple. We appreciate you giving JuvaBun another try, and we hope your new order is exactly what you're looking for. Thank you for your continued support!
Love your products as you are aware.
Love your products as you are aware.
Probably have at least 10 or more.
Excellent customer service, timely delivery and good choices.
Your products are by far the best good quality and color matches.
I have tried others and there is no comparison.
Thank you
I also share with others that I wear your products.
Purchased for my friend and my daughter.
31 de março de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your incredible review and continued support! 💜 It truly means the world to us to know you've built such a wonderful JuvaBun collection. We're thrilled to hear you've been happy with the quality, color matches, customer service, and delivery. Your recommendation to friends and family is the highest compliment we could receive. Thank you for sharing JuvaBun with others and for being such a valued member of our JuvaBun family! ✨
I love and enjoy the products they are…
I love and enjoy the products they are everything you promise and more, i have purchased several
30 de março de 2026
Opinião espontânea
Resposta da Juvabun
Thank you so much for your wonderful review! 💜 We're thrilled to hear that you love your JuvaBun products and that they've lived up to your expectations. It means so much to us that you've come back for several purchases. Thank you for your continued support and for being a valued part of the JuvaBun family! ✨
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.