If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... Ver mais
I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyo... Ver mais
First time purchasing from this seller via website. I received my order today and some of the skin care products are beyond their expiry dates. So frankly, very disappointed. :( Bought 2... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING
Informações de contacto
Old Street 130, EC1V 9BD, London, Reino Unido
- k-beauty.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
If 0 star review was an option
If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived. I have emailed the company multiple times and only had one response in which they said it had been delivered and to check the tracking details. They have ignored all my follow up emails and I have had no choice but to do a charge back request on my credit card. Awful after sales service. They aren't interested if you have any problems at all
On the 4th of March i placed an…
On the 4th of March i placed an order,ive sent three emails because ive not received it then I received a message to say it was delivered which it wasn't.very disappointed.
I never received my order
I never received my order, also requested update several times and no answers yet. Completely fraud.
I never received my order
I never received my order, completely ignored by the company- it has been 6 months of trying to get my parcel or a refund. I have sent multiple emails and tried contacting via shopify and I have been completely ignored by K-beauty. It has been an absolute nightmare shopping experience. Appalling experience.
I haven’t received my product yet
I haven’t received my product yet. Where is it? I will now ask for a refund.
Great price point & service
Great price point for products, fast delivery (even including a few free samples) - all the products were well within their expiry dates, no issues at all. Would recommend & use again.
Wonderful store for all K-beauty needs
Wonderful store for all K-beauty needs. Good prices, quick delivery, but best of all is all the information provided for all the produts they sell. It's super useful, especially when I'm not just to restocking my usuals but also wanting to try out something new.
Good prices, quick delivery but some expiry date issues
I have ordered from k-beauty UK twice now. There were 3 items in each order. Both times the orders arrived quickly and were well packaged. The prices were great! BUT in each package one of the items was close to or else on the expiry date (the other 2 products were fine) - these were both Benton products so perhaps best to avoid ordering this brand from them.
Not sure what to expect
Well I ordered 5 products and received only 2, this is the first time using this company and I had high expectations, however seeing all of the other comments I am not expecting a reply from the email I sent. However I received an email stating they had a printing issue and I only received half of my goods however they have also sent them next day delivery so I am hoping to receive them soon.
First of all this is a legit company
First of all this is a legit company.
I first sent my order to a wrong address and they quickly act and send it to the correct address after i sent them a message on their website.
Then they made a mistake and did not send me one of the items due to lack of stock but they quickly solved it and were polite and responsive so I didn't mind. They sent me the item in a week and I am currently waiting the post but I generally appreciated their attendance. I was bit worried because they do not have a interactive customer service but they are responding emails pretty quick.
No product sent
No product sent. No refund issued. No response to emails to customer service department. No correct telephone contact details on website- the one provided is a private residence.
Absolute scam - disgusting!
Didn't receive my order and was ignored
Didn't receive my order and received no reply from the customer service despite writing two messages.
Item not sent and ignoring all emails - AVOID
I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyone against purchasing from this company as they are clearly unreliable and have poor, non-existent customer service. I would give zero stars if I could.
Unhappy
I ordered two items and only received one item . When I emailed I was in formed that my one item had been accidentally put in someone else delivery. I could no longer have the product as it was sold out and would get a refund but waited 2 weeks now and still no refund even though I have emailed about 7 plus times .
Efficient and Professional
Everything was very efficient. I found a product that I always use at a cheaper price than anywhere else, delivery was as quick as I would have hoped, packaging was very professional and I am happy with my purchase. Would definitely use again and recommend
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








