K-Beauty UK Opiniões 

121
TrustScore: 2.5 em 5

2,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived.... Ver mais

Classificada 5 em 5 estrelas

Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... Ver mais

Classificada 1 em 5 estrelas

I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyo... Ver mais

Classificada 1 em 5 estrelas

First time purchasing from this seller via website. I received my order today and some of the skin care products are beyond their expiry dates. So frankly, very disappointed. :( Bought 2... Ver mais

Informações sobre a empresa

  1. Loja de cosmética
  2. Loja de cosméticos

Informação fornecida por diversas fontes externas

Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

121 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(121)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

If 0 star review was an option

If 0 star review was an option, they would have received that. Do not order from this company. I ordered a large bundle of medicube skincare products for my partners 30th birthday that never arrived. I have emailed the company multiple times and only had one response in which they said it had been delivered and to check the tracking details. They have ignored all my follow up emails and I have had no choice but to do a charge back request on my credit card. Awful after sales service. They aren't interested if you have any problems at all

1 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I never received my order

I never received my order, completely ignored by the company- it has been 6 months of trying to get my parcel or a refund. I have sent multiple emails and tried contacting via shopify and I have been completely ignored by K-beauty. It has been an absolute nightmare shopping experience. Appalling experience.

26 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great price point & service

Great price point for products, fast delivery (even including a few free samples) - all the products were well within their expiry dates, no issues at all. Would recommend & use again.

1 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful store for all K-beauty needs

Wonderful store for all K-beauty needs. Good prices, quick delivery, but best of all is all the information provided for all the produts they sell. It's super useful, especially when I'm not just to restocking my usuals but also wanting to try out something new.

3 de maio de 2024
Classificada 3 em 5 estrelas

Good prices, quick delivery but some expiry date issues

I have ordered from k-beauty UK twice now. There were 3 items in each order. Both times the orders arrived quickly and were well packaged. The prices were great! BUT in each package one of the items was close to or else on the expiry date (the other 2 products were fine) - these were both Benton products so perhaps best to avoid ordering this brand from them.

4 de julho de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Not sure what to expect

Well I ordered 5 products and received only 2, this is the first time using this company and I had high expectations, however seeing all of the other comments I am not expecting a reply from the email I sent. However I received an email stating they had a printing issue and I only received half of my goods however they have also sent them next day delivery so I am hoping to receive them soon.

10 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First of all this is a legit company

First of all this is a legit company.

I first sent my order to a wrong address and they quickly act and send it to the correct address after i sent them a message on their website.

Then they made a mistake and did not send me one of the items due to lack of stock but they quickly solved it and were polite and responsive so I didn't mind. They sent me the item in a week and I am currently waiting the post but I generally appreciated their attendance. I was bit worried because they do not have a interactive customer service but they are responding emails pretty quick.

6 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

No product sent

No product sent. No refund issued. No response to emails to customer service department. No correct telephone contact details on website- the one provided is a private residence.
Absolute scam - disgusting!

14 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Item not sent and ignoring all emails - AVOID

I placed an order on 20th December but still haven't received it. The tracking number does not work, and no one is replying or even acknowledging my emails. I want a refund. I would also advise anyone against purchasing from this company as they are clearly unreliable and have poor, non-existent customer service. I would give zero stars if I could.

20 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Unhappy

I ordered two items and only received one item . When I emailed I was in formed that my one item had been accidentally put in someone else delivery. I could no longer have the product as it was sold out and would get a refund but waited 2 weeks now and still no refund even though I have emailed about 7 plus times .

28 de dezembro de 2023
Classificada 1 em 5 estrelas

I did not receive the package

28 de dezembro de 2023
logótipo da K-Beauty UK

Resposta da K-Beauty UK

Hi Amy, Thanks for your review.
I’m sorry to hear about your issues with your order, I understand how frustrating it is when parcels get lost in the post, and I hope your refund arrives without any issue.
If you have any other comments or questions, you can reach out to me at hello@k-beauty.co.uk Kind Regards, Fintan

Classificada 5 em 5 estrelas

Efficient and Professional

Everything was very efficient. I found a product that I always use at a cheaper price than anywhere else, delivery was as quick as I would have hoped, packaging was very professional and I am happy with my purchase. Would definitely use again and recommend

30 de dezembro de 2023

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais