Ordered goods from instagram never arrived despite confirming order delivered, tried to contact them no response, after logging into account turns out they set me up on a monthly subscription without... Ver mais
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Leia as opiniões dos outros
Man schließt automatisch ein Abo (Subscribtion) ab, sodass man seine Bestellung jeden Monat neu geschickt bekommen würde. Die Marke macht viel Werbung auf Instagram, einen authentischen Account hab... Ver mais
I ordered the product after seeing on Instagram (the Billie Eilish video) - it was buy 1 get one free so I thought I'd try. The product arrived and although I was disappointed that it wasn't the one I... Ver mais
If I could rate this worse, I would. The products are extremely questionable, but the worst part is that when you buy them, they automatically create a subscription which is EXTREMELY sneaky and hidde... Ver mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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***SCAM ***,Made a one-time purchase…
***SCAM ***,Made a one-time purchase and was enrolled in a recurring subscription without my consent. This kind of tactic is deliberately misleading and feels like a scam. When you try to go on their website you cant get access, you can only get access via a secure link they have to send you to your email, and then there's an option to unsubscribe, not that I even Subscribed in the first place ** SCAM*,
Misleading shop, you get signed up for a subscription without notice
I made a one-time purchase on their website, only to find out afterwards that I was automatically signed up for a subscription I never agreed to. This kind of practice feels very misleading and unfair to customers.
I have cancelled the subscription and also asked for my last order to be cancelled immediately, but I am very disappointed that this happened in the first place. A company should be clear and transparent in the way they sell their products, and not trap customers into ongoing payments they did not consent to.
I would strongly advise others to be careful before ordering here.
SCAM
Had the same experience with the rest of the 1-star clients. Ordered a buy-one-get-one-free lipstick for approx 21euros and received a shitty lipstick which is also sold on temu for 1.50euros. Luckily, the unauthorised subscription payment didn't go through, and I was able to cancel it easily.
SCAM
They send 2 lip stains to me every month charging me £18 a month and have no way to cancel or refund
Achtung Abo-Falle
Achtung Abo-Falle! Nichts bestellen. Absolut unseriöser Anbieter und versteckte Kostenfalle
Scam artists
I made a one-time purchase and was unknowingly enrolled in a recurring subscription without my consent. This kind of tactic is deliberately misleading and feels like a scam.
When I contacted customer service, I was given contradictory information — first told I’d be refunded for shipping, then later told that was a mistake and it’s non-refundable. No accountability, no real resolution, just a runaround.
This company uses shady practices and backs it up with the worst customer service I’ve ever experienced. Avoid them at all costs — they are not to be trusted.
Bad Product, Scammed me into subscription
STAY AWAY.. placed an order for the lip liner and received a discount, only later did I found out I was automatically entered into a subscription I did not want. No language about the subscription was ever presented nor on my order confirmation. After finally figuring out how to cancel, they shipped me another order after cancelation and charged me again! STAY AWAY
Do not trust this company
Do not trust this company. Product is nothing like those advertised and they use your details to set up subscriptions. Total scam company
This is robbery !
This is robbery !
Never agreed to a subscription and yet they are charging me every month.
Kassaria lip stain is a scam, do not order!
Like many other people on here, I placed ONE order with Kassaria and received a (rubbish) lipstick from them. The following month, the same lipstick arrived again and they took money out of my bank account again. I presumed this was just a mistake, so I contacted their Customer Services. They claimed I had signed up to a "subscription" to receive the same lipstick every month forever. They refused to provide a returns label for me to send the second lipstick back for a refund. I am now having to go through disputing the transaction via my bank. A total scam and the lipstick is also rubbish.
SCAM SCAM SCAM SCAM SCAM SCAM SCAM!
SCAM SCAM SCAM SCAM SCAM SCAM SCAM!
I’d give it zero stars if that were an…
I’d give it zero stars if that were an option. The customer service is horrendous, they trick you into a Buy 1 get one free which is smoke and mirrors to sign you up for an unauthorized subscription. They do not honor their return policy for missed shipments and literally argued through 39 iterations trying to solve the order issue (first trial product never came and then they inundated me with unauthorized subscription). On top of that, I finally tried the product and it is AWFUL.
DO NOT ORDER ANYTHING FROM THEM
DO NOT ORDER ANYTHING FROM THEM! It’s a big scam. They will withdrawal money from you every month even though you do not have a monthly subscription with them.
Quick response to my questions with no…
Quick response to my questions with no hassle.
Customer service handled properly…
I accidentically subscibed to a monthly delivery and made a cancellation. Everything was arranged within a few days. My one time order was delivered perfectly.
Fraudulent company
Fraudulent company, don’t buy anything here, they keep charging you every month. I have reported this to consumer authorities
such a typical scam
It felt like such a typical online fraud. You think you’re just trying one product—maybe a free trial or a small sample—only to discover later that, without your knowledge or proper consent, you’ve been signed up for an ongoing subscription. The charges appear on your account, and suddenly you’re paying for something you never actually agreed to.
What makes it worse is the way these companies present themselves online. On their website, they proudly display an extremely high rating on Trustpilot, as if thousands of satisfied customers have vouched for them. But in reality, those glowing reviews are often misleading, curated, or even fabricated. When you dig deeper, you find frustrated customers telling the real story—hidden fees, misleading terms, and the struggle of trying to cancel.
It’s a classic trick: lure people in with promises of quality and credibility, then trap them in subscriptions that are difficult to escape. And while they polish their reputation with fake ratings, real customers are left feeling cheated and powerless.
Don’t order there
Don’t order there. It is a scam.
I did a one time order and I ended up with a monthly subscription of lipsticks. I am not able to get on the website of the company anymore.
They keep sending me the awfull lip…
They keep sending me the awfull lip tatoo I ordered it once and now my 3rd delivery AND Bill is on its Way i did NOT order or agree to any “keep em coming” agreement. STOP SENDING ME YOUR CRAP!
bought product once and now
bought product once and now they continue to send me products, Also the product was not what was advertised-- Scam alert! no website all the sudden and no way to contact them.
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