Had read lots of bad reviews but was desperate so booked an express test at Heathrow clinic anyway. The whole process was smooth and efficient. Kind man at front desk was helpful in explaining process... Ver mais
Katalyst Health
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Leia as opiniões dos outros
Our group of 16 could not be more pleased with how wonderful Pooja and Kiera were to help us administer covid testing. Extremely efficient, kind and patient. We are grateful that Katalyst Health was a... Ver mais
Great experience. Did our PCR tests at Nuffield health centre at 3pm and were expecting our results before midnight the following day. We had the results back quickly and efficiently within 3 hours of... Ver mais
The service was polite, efficient and thoroughly professional. I needed a PCR test for next-day travel to Japan, which has its own peculiar rules, and they knew right away exactly what was needed. The... Ver mais
Informações sobre a empresa
Escrito pela empresa
Katalyst Health is a provider of rapid COVID testing throughout the UK. Our team has provided on-site rapid COVID testing for major studios, broadcasters, cruise ships, and airports.
Informações de contacto
18 Soho Square, W1D 3QL, London, Reino Unido
- support@wearekatalyst.com
- katalysthealth.uk
Great experience
Great experience. Did our PCR tests at Nuffield health centre at 3pm and were expecting our results before midnight the following day. We had the results back quickly and efficiently within 3 hours of having them done! So pleased with the speedy service.
Really friendly and helpful team!
Quick and good pcr test
Had a pcr test before flying back to hk. Quick and good service.
Delay
Actually, we purchase a 3 hours rapid PCR test. However, we got the report 4 hours after we did the test. Luckily we reserve more time before the flight.
Lab staff did excellent job – registration confusing
Lab staff did excellent job – "4-hour" test completed in under two hours.
Registration process was confusing – having registered once, there was an instruction buried in a very long "confirmation" email to register for a second time.
I turned up at the centre unaware of that requirement, and had lost my camera phone. Fortunately, the receptionist was very understanding and completed the second registration on his computer, and waved me through.
NO REFUND
THEY NEVER GIVE YOU YOUR REFUND BACK! I cancelled the booking a week in advance, I have rung them 20 times, I have sent them 10 emails. No one replied.
I asked for the refund and I am just ghosted. This is very unprofessional, it’s like they would never give you a refund.

Resposta da Katalyst Health
Excellent service and friendly helpful…
Excellent service and friendly helpful staff
Test
Needed a PCR …easily booked and paid for on line, excellent service with a quick result. Thank you!
Good services, helpful, polite and punctual.
The whole process was fast easy and…
The whole process was fast easy and efficient. Booked on the day was seen within
Never got my results
Never got my results. Called over 10 times and there was no answer. Had to go to another company before I could fly.
Incorrect Passport on Test Results
Timely test result but my passport details were wrong so just as well I didn’t get asked to prevent it
Excellent service
Excellent service! Really friendly staff, who were helpful and accommodating. We were put at ease, the test was quick and we got results emailed within 15 minutes. Would definitely recommend.
Great service as booked last minute and…
Great service as booked last minute and results within 5 hours
Fast, professional & decent value
Had a really negative experience with ExpressTest and thank goodness Katalyst were there to remedy a very stressful situation. So quick and professional - I couldn't recommend enough
Thank you Katalyst Health…
I am really grateful to Katalyst Health for bailing me out. I got turned back from my flight because I did not present a covid test certificate. I needed one to present the following day. I almost missed the flight again. Thank goodness Katalyst did it for me same day at a really affordable price.
Very very fast service
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