Katalyst Health 

I feel like having been cheated. The nurse who took my sample for testing was unprofessional if not immoral. What a shoddy work she performed! She just put the rod half way up my left nasal and finished. Note here, just my left nasal, and no sample taken from the other nasal and my mouth. Unsurprisingly, the testing result came out to be indeterminate (void), surely due to insufficient sample taken. It’s a panic attack as I desperately needed a negative result for boarding a flight back home. Eventually I rushed to have a super-expensive but rapid test with another clinic. Guess what, I had a confirmed negative result. Hurrah, I could go home as planned. But I was at the same time extremely outraged since it proved without doubt that the test I did with Katalyst Health was not properly done at all. Definitely wouldn’t recommend it’s services to others. I would follow up to make direct complaint to the company and the relevant UK authorities.

all good , qucik and easy

Excellent....good service

They were very helpful and the results arrived at the correct time. It was great.

Was seen on time and the results were also provided in good time that helped me to proceed with the cancellation

It was great and very professional respectful the team. I definitely recommend at all.

The test and speed of results were great, but setting up the app in the first place was incredibly cumbersome. You need to set aside at least 20 mins per person to set this up, and that assumes you are ok working with apps and technology.

Whole process took less than 5 minutes but so easy. Got results same day even tho I had booked next day results

Great customer service, extremely helpful. Very clean facility. Fast results

They where spontaneous in generating the PCR results and customer service was great. Helped me to meet my international flight that I could have missed.

It was quick and efficient. The testing centre was also conveniently located in a prominent hotel.

The staff were extremely friendly and professional.

Quick and easy process, lovely staff and results received a few hours later as promised.

The reception staff is nice and patient to register me for the testing. She performed the test for me and there is no uncomfortableness. As I am traveling to Hong Kong, she explained that she will send me in a separate email regarding the accreditation of the clinic. The test result was received about 7 hours after the test though I registered for results in 24 hours!

Very fast pleasant and efficient testing and result

Excellent service will definitely go to again!!

Good experience ! Extremely welcomed ! Very fast !