KCM Waste Management Opiniões 

283
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have used KCM a number of times and have always had a good experience. The staff are friendly and helpful and everything has always been dealt with quickly. Skips have been delivered and collected... Ver mais

Classificada 5 em 5 estrelas

I had a skip from Kcm waste management the service was very good they delivered on time and collected as I requested . They were very polite I would highly recommend this company every time .

Classificada 5 em 5 estrelas

After being letdown by our usual Skip supplier we were recommended KCM. After making contact with Elisa who called to see us on the same day to discuss our requirments, we decided to use KCM. Within a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Terrible company. Only option for online booking is pre-determined pick up after a very short period. Picked up an empty skip as bad weather and christmas had prevented work. Every other company i'... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de gestão de resíduos

Escrito pela empresa

KCM is a leading South Yorkshire waste management company with a team of over 120 experienced professionals. We're committed to providing a one-stop shop for all your waste disposal needs, with a focus on customer service and environmental responsibility. We're committed to providing our customers with the best possible service, and we're always happy to answer any questions you may have.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

283 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,5

Todas as opiniões

(283)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Thanks very much KCM

Thanks very much KCM. You guys dropped our skip on time and picked up when requested. The lady in the office was really polite and helpful too, I think her name was Hannah.

13 de abril de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Did what they were paid to do

Skip, arrived on time as was required and paid for. Was then emailed several times as I hadn’t given them a good review before I’d had the skip so an average rating has been given

26 de março de 2023
logótipo da KCM Waste Management

Resposta da KCM Waste Management

Hi Jonathan, we're happy to hear your skip hire service was satisfactory. The emails you received are from TrustPilot, not KCM directly. We're sorry to hear this has affected our rating.

Classificada 2 em 5 estrelas

The skip was ordered online on a…

The skip was ordered online on a Saturday for delivery Monday.
On the Tuesday it still hadn`t arrived so i chased it up and was told i had ordered it for the wrong day (i already had a confirmation stating delivery would be Monday) after a short wrangle KCM then accepted the order had been processed wrong at their end,the order was redone and the skip was then delivered on the Wednesday.

23 de março de 2023
logótipo da KCM Waste Management

Resposta da KCM Waste Management

Hi Richard, we sincerely apologise for the mix up in your order and the delay in getting it out for you. We have some new staff in training and unfortunately this was due to a clerical error, we're very sorry for any inconvenience caused.

Classificada 5 em 5 estrelas

Reliable

Reliable, friendly skip company. Anyone needing skips in South Yorkshire should give these a call.

Hannah is always on hand to help

23 de março de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Left carefully on drive

Left carefully on drive. Gave 4 stars as I live in a busy cul de sac, with lots of cars. It was a busy day when skip was collected. There was a van blocking the lorry from lifting the skip properly, the skip driver informed me that if he can't load it I would be charged more money, I did not know this. Fortunately my next door neighbour was in and moved the van out of the way.

18 de agosto de 2022
Classificada 5 em 5 estrelas

Efficient and friendly service

Ordered online a medium skip for 1 week. All very easy and plenty of opportunities for special requests I.e. contact, where to put etc. Skip arrived as requested by an extremely friendly and accommodating gentleman. As it happened I didn't need the skip the whole week so a quick call was made and it was picked up early. All in all a positive experience

11 de janeiro de 2023
Classificada 5 em 5 estrelas

Reliable, helpful and good value

The skip was ordered late afternoon on a Thursday and dropped off at 7.30 am the following day. The original booking was for 1 week and had been due to be picked up 10 days later on a Monday. Our skip was full almost a week before collection. I rung them Tuesday afternoon to say it was ready for them to collect whenever they had chance and they arrived almost immediately.
The booking was made online and was very easy. I have used them a few times and whenever I have rung they are very friendly, polite and helpful.

5 de janeiro de 2023
Classificada 1 em 5 estrelas

Terrible company

Terrible company. Only option for online booking is pre-determined pick up after a very short period. Picked up an empty skip as bad weather and christmas had prevented work. Every other company i've ever used you tell them when skip ready to pick up....£260 for nothing. 'Customer service' woman should not be in that role, couldnt care less, and despite saying she'd have a word about a discount never even phoned back. Awful company, awful woman.

27 de dezembro de 2022
logótipo da KCM Waste Management

Resposta da KCM Waste Management

Hi Paul, we're so sorry to hear this. The standard hire period online is 1 week, however, you can extend this in the drop down box that says "duration of skip hire". We would have needed a phone call to know if your skip wasn't ready to collect on the pre booked collection date unfortunately. We're so sorry about the customer service you received and will be looking into this.

Classificada 5 em 5 estrelas

Great service

Great service. Easy to book the skip, did it all online which is brilliant and very good prices. The drivers that delivered and collected the skip were polite and mindful of the property. Would definitely recommend this company.

9 de janeiro de 2023

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