Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Keela make the best waterproofs ever and the best base layers and walking socks!!!! Love love love Cairn and pinnacle jackets have kept me dry in 8hr + days in heavy rain. Pockets are also incredible... Ver mais

Classificada 5 em 5 estrelas

Impressed with the style and quality of the outdoor clothing that I bought from them. Great prices too. I hadn’t heard of this brand before, so I was initially hesitant, however I was pleasantly surpr... Ver mais

Classificada 5 em 5 estrelas

Ordered Kintyre jacket (L) but it was much too big; Keela arranged for the jacket to be returned & replaced with a medium size. The replacement fits perfectly and still accommodates to the Sky Pro (L)... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Keela kit for 20 years and Keela look after their Customers very well. The Dunlin Jacket is like back in time when we use fibre pile jackets which fitted very well with no cold spots . The... Ver mais

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre

Escrito pela empresa

Award winning Scottish outdoor performance clothing brand.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

567 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(567)

237 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Keela make the best waterproofs ever…

Keela make the best waterproofs ever and the best base layers and walking socks!!!! Love love love
Cairn and pinnacle jackets have kept me dry in 8hr + days in heavy rain. Pockets are also incredible and love the hoods!

19 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Men's printed ADS 100 t-shirt

Fast delivery and good price. I have 3 Keela items, a Jacket, Merino top and a t-shirt.

Ordered a size small t-shirt which was too big. I would say its a medium. I gave it to my friend who is a medium. I contacted Keela who replied promptly and said the size was correct and offered to exchange or replace it. Good customer service.

Good products at a good price but FOR ME the sizing isnt quite right. An issue I have rarely experienced.

25 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Impressed with the style and quality of…

Impressed with the style and quality of the outdoor clothing that I bought from them. Great prices too. I hadn’t heard of this brand before, so I was initially hesitant, however I was pleasantly surprised. Great kit, speedy delivery and appreciated the free gift/discount code.

3 de setembro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Buyer beware.

The delivery time was good. I just had issues with the fit and want to return the items I purchased.

The Stratus jacket was tight under the arms and could use more room. It’s unfortunate. The jacket is not as crisp in its shape like the Arc’Teryx Gortex Sidewinder jacket I had owned. I was able to wear my Genesis fleece comfortably under the Sidewinder jacket and the Adventure fit for the Keela jacket certainly was lacking in a similar comfort and fit.

Be careful where you order from because you will pay the overseas shipping fees when you choose to return the product. I have never experienced this before when returning an online purchase. I was truly disappointed and shocked at the shipping fees.

I was very disappointed that I had to pay for shipping fees to return a product since I have purchased numerous products for almost fifteen years now. It seems loyalty is overlooked this way.

Very poor customer service in my opinion.

21 de agosto de 2026
Classificada 1 em 5 estrelas

The trousers faded off quite quickly…

The trousers faded off quite quickly after wearing for 4 days.

26 de agosto de 2026
Opinião espontânea
logótipo da Keela

Resposta da Keela

Hi Jaswant, sorry to hear this. This is unusual and we’d like to look into it for you. Please get in touch with our team and let us know which trouser style you purchased, and we’ll be happy to investigate further.

Classificada 5 em 5 estrelas

First time customer & will definitely be back!

Ordered Kintyre jacket (L) but it was much too big; Keela arranged for the jacket to be returned & replaced with a medium size. The replacement fits perfectly and still accommodates to the Sky Pro (L) fleece. Very pleased with how the whole process has been handled together with helpful advice (thanks Erin) when I phoned customer services. I'd never previously heard of Keela but so glad I've found them and their garments are excellent quality.

26 de agosto de 2026
Opinião espontânea
logótipo da Keela

Resposta da Keela

Thank you so much for your lovely review! We’re really pleased to hear the replacement Kintyre Jacket is a great fit and that Erin was able to help with the exchange and advice.

Classificada 5 em 5 estrelas

Lightweight socks

I buy all my trousers and wet weather gear from Keela now,great service and great gear…got the first pair of socks as a freebie and just had to buy more,they were so comfortable for the hot summer weather…would definitely recommend all Keela outdoor gear

30 de julho de 2026
Opinião espontânea
logótipo da Keela

Resposta da Keela

Thank you so much for the great review! We’re really pleased to hear you’ve been happy with your Keela gear and that the socks have been a hit too. It’s great to hear they kept you comfortable through the warmer summer weather.

Classificada 5 em 5 estrelas

Great company to do business with

Great company to do business with.
They have a superb selection of outdoor clothing for all situations.
With fast and friendly customer service and some great offers.

19 de agosto de 2026
Opinião espontânea
logótipo da Keela

Resposta da Keela

Thank you for the lovely review! We’re really pleased to hear you’ve had a great experience with both our products and customer service.

Classificada 5 em 5 estrelas

I had personal interaction with a sales…

I had personal interaction with a sales associate who was friendly and helpful

3 de agosto de 2026
logótipo da Keela

Resposta da Keela

Thank you for the lovely feedback! We’re really pleased to hear you had a friendly and helpful experience with our team.

Thanks for choosing Keela!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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