Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As an operational cop I use Keela at work all the time. Bought my first pair of ‘personal’ trousers about 10 years ago and wore the heck out of them. So comfortable, practical and fitting perfectl... Ver mais

Classificada 5 em 5 estrelas

I ordered a waterproof jacket in a rush, accidentally ordered the wrong size. Managed to reorder the correct size and return the original very easily. Delivery was seemless and keela were very efficie... Ver mais

Classificada 5 em 5 estrelas

Impressed with the style and quality of the outdoor clothing that I bought from them. Great prices too. I hadn’t heard of this brand before, so I was initially hesitant, however I was pleasantly surpr... Ver mais

Classificada 5 em 5 estrelas

Ordered Kintyre jacket (L) but it was much too big; Keela arranged for the jacket to be returned & replaced with a medium size. The replacement fits perfectly and still accommodates to the Sky Pro (L)... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre

Escrito pela empresa

Award winning Scottish outdoor performance clothing brand.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

570 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(570)

237 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Like that it made in Scotland

Like that it made in Scotland
Like this jacket as it bit longer as a lot off there jacket are to short for by liking as want something that keeps my upper legs dry real good hood but wish they me made this one a bit more water waterproof

30 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I love the jacket

I love the jacket; the idea of putting a waterproof lining inside was inspired. It does add to the overall warmth, and I tested it during the recent cold snap; it did the job. My only criticism is that the stitching holding the lining in place has already come undone. Small section now, but might grow. So the stitching needs to be looked at.

24 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great trousers to ride to work in.

Always like ordering stuff from Keela. Excellent quality, excellent customer service, and the trousers I bought have already been well used and served their purpose effectively. The Velcro bottoms keep fabric away from dirty chain, there is reflective piping at the back, plenty of pockets. I did get a larger size despite the elastic fabric which allows me to flex well. Haven't used in the rain yet, but suspect they will dry quickly. Used them and serve the purpose very well, as I expect from their kit.

29 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Keela Pinnacle jacket.

Keela Pinnacle jacket.
Initially I was very pleased, loved the fit, the pockets and the fabric. After about 18 months it started to show a bit of wear on the inside joins and at 2 years the inner fabric is wearing. The zip often goes out of sync , it has been waterproofed several times but not reliable now. Although a mid price jacket I thought it would have lasted a little longer.

20 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The workmanship and quality of the…

The workmanship and quality of the Dunlin hoody was phenomenal. I had to return due to sizing issues. Would receive five stars if the cut was slightly wider in the chest. The cut is just more refined for mountain purists over a slightly wider person. If you lift weights and have a more developed chest and back you will struggle to find the right size and will probably have to compromise with an overly long garment. Which unfortunately I wasn't willing to do and returned for a refund.

As I say though, the fleece itself was fantastic.

20 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Keela - the company and their products

First, Keela the company. The website was good and easy to use. The prices were competitive and the staff were very helpful when I needed further advice.
Second, Keela's product, specifically the Zenith Pro Jacket can be captured in one word - brilliant.
The Zenith Pro jacket was exactly what I was looking for - a jacket without a hood. I have tried the jacket in sub-zero conditions, biting winds and in light rain and the performance was excellent across them all. It is comfortable to wear, allowing good freedom of movement. I would describe it as a robust jacket, giving protection against the elements, without being too heavy or over insulated. This gave a good balance of jacket properties in different conditions. The fit allowed a range of layers to be used for differing temperature conditions without it being baggy or too tight.
I would thoroughly recommend the Zenith Pro jacket.

22 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality

Not worn pants yet, bought for work. Quality very nice, had to exchange size and had no issues in doing this.

29 de dezembro de 2025
Classificada 5 em 5 estrelas

The whole process of buying was smooth…

The whole process of buying was smooth and straightforward, kept updated on delivery and arrived on time.
The Prosport jacket, light, protective and shrugged off the recent snow in the Midlands, more than warm enough with just a fleece underneath, no need for excessive layers.

29 de dezembro de 2025
Classificada 5 em 5 estrelas

Well worth the money

Well worth the money. Very warm, lasts well and easy to wash. Bought one last year, so this is my second one. Wish there were more colours on offer - could do with a burgundy one.

10 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I purchased a Keela soft shell jacket

I purchased a Keela soft shell jacket, although the overall fit was good, the jacket could have benefited from an extra inch in the under arm area. While debating in the shop if I should purchase it, I looked at the website where it states “The Keela manufacturing centre in Glenrothes also offers an alteration and bespoke customisation service”.
I thought, ‘great, all it needs is a diamond Gusset in the arm pit and it’s perfect!’
This is where I made a mistake, as I assumed they would carry out an alteration to my jacket. Unfortunately after 2 emails they told me they “cannot add material” or even supply an off-cut of the material so as I can take the jacket to a third party Taylor.
Shame, as it’s a lovely jacket, but I feel they should be a bit more honest about their services they offer. Unfortunately I will now steer clear of this brand.

2 de janeiro de 2026
Opinião espontânea
logótipo da Keela

Resposta da Keela

Thank you for your feedback and for your kind comments about the jacket’s fit and quality.

We’re sorry for the disappointment around our alteration and customisation service. Our in-house service usually covers adjustments such as shortening garments, repairs, and zip replacements. More complex structural changes, such as adding a gusset, aren’t always possible, particularly as we don’t consistently hold matching fabrics and colours from past production runs to carry this out to the standard we require.

We appreciate your comments on clarity and will take this on board to better explain the scope of our services on our website. Thank you for taking the time to share your experience.

Classificada 5 em 5 estrelas

augurs well

I was introduced to Keela outdoor wear by a pal of mine. I went for a traditional, tighly woven cotton field jacket with, probably, far too many pockets for me to lose things in. I've not really had it long enough to judge performance fairly, but based on my very recent outings in wintry conditions, here on the North Yorkshire coast, it has held up very well

6 de janeiro de 2026
Opinião espontânea

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