If you follow the instructions to a "t" there is no problem - however they do appear to be written for expert ITers... quite straightforward and concise - perhaps a "problems" paragraph could help tho... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo fram... Ver mais
A empresa respondeu
I've been using Kenro as a photo frame supplier for my small business for around four years now and am very happy with them. Great products, easy to use website, fast delivery and great customer serv... Ver mais
A empresa respondeu
First time purchase from the Kenro website. And thought I had to take this opportunity to congratulate everyone involved at Kenro. I just purchased from their "B" stock a Nissin i60a flash and Air 10s... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A family-run, UK based company supplying high quality photo albums, photo frames, gifts, home decor, photography hardware and film making equipment at great prices to the general public and trade stores.
Informações de contacto
Greenbridge Road, SN3 3LH, Swindon, Reino Unido
- 01793615836
- sales@kenro.co.uk
- kenro.co.uk
4,3
Excelente
128 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The best supplier we know
The best supplier we know of for - well, anything they supply …..
27 de maio de 2026
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Broken frame
The frame arrived with the glass broken. The parcel was well packed but I guess the glass was too fragile.
I've already been in touch to ask for a refund or a replacement.
30 de abril de 2026
Resposta da Kenro Ltd
Thank you so much for your review, I'm sorry to hear that you've received a damaged frame from us. I can confirm that your replacement has been sent and you should receive an email to confirm this. This breakage has also been raised with the courier.
I hope this helps,
The Kenro Team
Photo album
You delivered a great service the item is exactly what I wanted thanks 😊
25 de março de 2026
Resposta da Kenro Ltd
Thank you so much for your 4* review - we're so glad you had a great experience with us!
All the best, the Kenro team
If only all companies were as helpful…
If only all companies were as helpful as this what a happy world it would be. As someone who at times has be known to give a score of one to some products and companies it is a pleasure to do business with Kenro.
13 de fevereiro de 2026
Opinião espontânea
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Resposta da Kenro Ltd
Hi James - I've just looked into this order for you and you didn't supply a house number for your delivery address when you placed the order, only a street name. If you get in touch with us on info@kenro.co.uk with the details of the full delivery address, we'll be happy to re-dispatch the order for you. Kind regards, Azaria
Used this company for the first time to…
Used this company for the first time to buy an album I couldn’t find anywhere else on account of its size. The service was excellent; delivery was so speedy and I am so happy with the items. They also had a special on which gave me 4 items for the price of 3. I will certainly be using Kenro again. I am most impressed with the service and the products. Thank you.
18 de dezembro de 2025
Opinião espontânea
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great service
24 de novembro de 2025
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Excellent products, easy ordering, great prices & quick delivery.
26 de setembro de 2025
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Excellent service even though the order…
Excellent service even though the order was a small one
25 de setembro de 2025
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Keno provided me with what I required…
Keno provided me with what I required in a timely
fashion . I expect no less from an online provider.
I was impressed with the packaging which is required to ensure that the product arrives in good condition.
It was rewarding to find a product that I had last bought some 35 or 40 years ago was still available.
Good on you Keno!
24 de setembro de 2025
Resposta da Kenro Ltd
Thank you so much for your review.
We did notice your 3-star rating, and we’d love to learn how we could have made your experience a 5-star one. Your feedback is incredibly valuable to us, and we’re always looking for ways to improve.
All the best, the Kenro team
The best photo albums for my needs
These are the bed albums for my needs, the service was quick and easy.
Many thanks
26 de agosto de 2025
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
kept informed and straightforward.
kept informed and straightforward.
good quality lenses cloths not available elsewhere
26 de julho de 2025
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Good value for money and rapid delivery
Good value for money and rapid delivery. Film scanner very easy to use.
24 de junho de 2025
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great price and excellent customer…
Great price and excellent customer service. Would order from them again.
26 de maio de 2025
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great service and excellent choice…
I found exactly the albums I had been looking for. Service was amazing and items delivered very quickly.
25 de maio de 2025
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Resposta da Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
I've had a great experience with Kenro…
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo frames and a flash kit, both arrived in perfect condition and worked as described. Highly recommended, and I’ll definitely shop with them again!
8 de março de 2025
Opinião espontânea
Resposta da Kenro Ltd
Thank you so much for your wonderful review - we're so glad you had a great experience with us!
All the best, the Kenro team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.